They are great! I was a bit apprehensive after the business was sold to the new owners, but the…read moreservice and quality of their work has continued as before. I must recognize Erica, who primarily works the front counter. She goes above and beyond to ensure that the customer is completely satisfied and happy. Honestly, Erica is the face of the business and having her there to help with my needs is very important to me.

I've been coming to this dry cleaner for years, and unfortunately, since the change in ownership,…read moremy experience has been very disappointing. As a Black woman, I was genuinely excited to support a Black-owned business, especially since there aren't many in Menifee. Because of that, I really wanted to continue giving them my business. My husband and I have visited three times since the new owners took over, and each visit has been the same. The owner never smiles, greets us warmly, or even says "thank you." Customer service goes a long way, and while the cleaning itself may be fine, feeling welcomed and appreciated as a customer matters just as much. I truly wanted this business to succeed and was looking forward to supporting it, which makes this even more disappointing. I hope they can improve the customer experience because a little kindness and appreciation can make all the difference.

I dropped off six items. 5 pairs of Levi's and a white football jersey with a mustard stain, and…read moreyellowing on the neckline from a couple years of improper handling from being uncovered in my closet. They were very honest about they would try their best but couldn't guarantee results. To my surprise they got both the mustard and the yellowing stains out perfectly. The jersey is practically brand new thanks to them. I will be a returning customer and I highly recommend them to anyone else who needs their gentle laundering done .

Man, where do I start... I brought in 6 items to be cleaned: a couple of dresses, a shirt, a skirt…read moreand coat. It costed me $87. A bit steep in price if you ask me but it's close to my house so I gave it a try. Almost a week later, I get a text saying everything is ready for pick up. I go get my items and come home. Everything looks decent except my skirt. My skirt had been taken apart!!! Whoever was assigned to clean this DID NOT understand the design or the fashion of how it was supposed to look. They literally UNSEAMED my skirt in several places on one side. Who does that??? I called them immediately, explained what I saw and brought it back. They apologized and agreed to fix it. ONE MONTH LATER..... NO CALL. NO TEXT. I called them asking what's going on. No one knows. I make my way to cleaners. My skirt is hanging on the "ready for pick up" rack but it looks the same way as it did the last time I saw it: half sown. Three attempts later THEY NEVER GOT IT RIGHT. I took my item home very frustrated and upset. I asked the associate to have the manager call me. That I want a refund for my cleaning fee as well as the price I paid for the skirt that is no longer wearable. THE MANAGER NEVER CALLED. NO ONE CALLED. MONTHS LATER THIS IS STILL UNRESOLVED. I will never give this place another dime!!!!

I brought two formal/black tie gowns here to get cleaned. She quoted me $45 a piece (which was a…read morescreaming deal) and I needed a quick turn around. They took my information. Notified me a day early that they were ready for pick up. When I got there, the price was even lower than they quoted. Dresses looked brand new. I will 100% be using them again. Customer service was fabulous. Highly recommend.

I decided, at the last minute, to take my husband's western shirt, and my dress & shawl for my work…read moreretirement dinner to be held Frisay evening, to Steamers to have them pressed on Wednesday morning. Was told it would be ready Friday by 5:00pm. I asked if it could possibly be by noon Friday because I needed to be at the dinner before 5:00pm. Was told that they would do that. I received an email Thursday afternoon that my items were ready to be picked up! Not only was I treated very kindly when I was at the counter to drop off and pick up...the items were ready earlier than expected so I didn't have to worry about rushing around on Friday! Thank you, Steamers! I will return again and spread the word about your wonderful business!

Dryers cheat you out of minutes!!! Only give you 5min when they should give you 20min! Of course no…read moreone's here to talk to because they know what they're doing. Unless you wanna waste your money and time don't come here‼‼

I usually come here because it's the closest to my home. In the past I've had trouble with a few…read morewasher not working and taking my money and never said anything. Especially because there's no number to call other than the one above the soap dispenser. Today I came and first washer I used for $5.50 took my money and did not work. I decided to contact the number and have not heard back. It's usually clean but today the floor was super dirty. Would not recommend and I won't be coming back but will following with further action. I've notice this has happen to many customers with no resolution.

Love this spot! Needed a new spot since I moved to start getting my clothes and blankets dry…read morecleaned at and so happy I found this spot! They are quick and give me back my items perfectly steamed ironed everything always looking brand new! Prices are great service is great and even with my favorite fur blanket they do an amazing job on! You definitely get more than you pay for here! Always quick drop off quick pick up easy parking just a perfect situation all around

Been a customer for years really nice people family run business unfortunately inconsistent quality…read morelots of customer hand holding required. Maybe your order will come out as requested maybe it won't yeah prices is still continue to climb

What can I say I just love supporting business in Temecula and I have a soft spot for moms! So this…read morewas my second time coming to Mom's Cleaners... SONG of the DAY to play along to this YELP REVIEW: Married Life by Michael Giacchino... ALTERATIONS: The first time I asked her to help shorten the length of my jumpsuit because it was made for a lady who is 6 ft tall and I'm 5'5" and she helped measure it and recommended that I try it on first!! DRY CLEAN: Everything came out very nice and straight. It even smelled fresh and clean :) SERVICE: A++++++++++++++++++++++++++++++++++ PARKING: PLENTY This is a small business owned by a nice and sweet couple. They remind me of the lovely couple from the movie UP :) ROCK ON MOM'S CLEANERS!!!!!

Took 4 pair of old shorts in for elastic waistband replacement. The owner looked at me and pointed…read moreout that I could go across the street and buy 4 new pair quite cheaply. I appreciated his honesty and concern for me as a customer. As these were old shorts that I had grown attached to I went ahead and had the repair work done. They did an excellent job!

We have used Rancho Mirage Cleaners for 15 years now and really appreciate the care they give and…read morecustomer service that we receive. Thank you guys!

If you want to wait for several weeks try this horrible cleaners with zero customer service. Don't…read morewaste your time or money on people who outsource everything, there are way better options who actually get your stuff done in a timely manner. 8 days or more to get one pair of pants? Give me a break. I called Bally's and they fit me in right away with next day return. Rancho Mirage Cleaners is a joke.

Exceptional service!! I had an event to attend and was looking for a cleaning services that could…read morepick up & deliver my clothes because of my crazy schedule & i can never make it in time b4 my regular cleaners closed. Cleaners in a Box was Able to accommodate me, and it was such a major convenience, and the quality of the cleaning was great as well. I frequently go to 2 different cleaners, one by the job in Irvine and one near my home and it always feels like an inconvenience to stop. It's about time a cleaners step up to the new age of pickup & delivery, and the best part about it, there was no hidden fees or extra cost. For some reason every time i go and take the same pieces to my either cleaners the price is always different, in which I find that extremely odd and they don't have price posted, in which I finally had to ask for a price sheet because i was tired of blindly paying after pick up. Cleaners in a Box is very transparent about their prices, they are stated on the website, so I knew before hand with no surprises.

Excellent company and so convenient! I'm always on the go and often times by the time I get home…read morefrom work the cleaners is closing, about to close, or I don't feel like going. Enters Cleaners in a Box!! They come pick up and drop off at a minimal fee and it's done! Quality is excellent! They also do wash and fold. You can literally not have to wash another item of clothing again. They provide you a bag for pick up and when the clothes come back they are all fold neatly, sealed, and when you open it smells so fresh!! Also the drivers are so nice!! Nothing but good things to say! You guys are awesome!