My ac went out 2 days ago. Called them out today and they showed up today and gave a fair price and…read morehonest assessment. Considering Ive seen brothers and morris jenkins over charge and upsell people I was very impressed with their honesty and integrity. Strongly recommend this company

We were connected with Integrity through our realtor during the process of purchasing our new home…read more The inspector found that the furnace needed a new gas valve, and Integrity had someone out to the house quickly to provide a quote for the repair. When it came time to have the repair done, they were at the house in a timely manner and completed the work quickly and thoroughly. There was a slight miscommunication (which was nobody's fault) due to the fact that the previous owners were leasing the house back from us during this time, but Scott and Justin worked with us to make sure everything was taken care of. They really lived up to their name - they certainly work with integrity and will do what is required to make sure things are done right. We highly recommend them!

**WARNING!** If I could give this company negative five stars, I would do it. I hired Mark Kinney…read morePlumbing Heating & Air to simply install a new HVAC system in my brand new home with all of the ductwork already ran. In all of my 40 years working in mechanical engineer field, and building houses, I've NEVER had a contractor this bad. First off, I told him what my budget was, and he said he thought he could do it for that. When he "almost" finished (he ever finished) the installation, he handed me a bill that was MORE than double what we agree on. But given the time he spent, I didn't argue with it, I paid it. When we cranked the system up, it started blowing hot air even when the cooling was on. That told me the emergency heat strip was on. My $280 electric bill for 4 days running also confirmed this, and we had not yet moved into the house. He wired it wrong! Heat strips running 24/7 has burned more than one house down, not to mention the four digit electric bill's you'll get. Now the lies start - I ask him to come out and correct it. He said that he would, and said he would be out Saturday morning. He texted me and told me he had an emergency job he had to take care of, and I understood. The next week, he said he would be out on Saturday. Saturday comes, and he texted me and said he had another emergency. The following week, he said Saturday, and a no show. Two weeks later he said he would be out Saturday, he texted me saying he had an emergency and would get back to me. The problem is he kept having the same exact emergency with the same client, and even said that THAT client was more important than I was. This last exchange was Oct. 14th, and as I write this, it's March 23rd, over 6-months! He also admitted he broke the TXV valve, so he knew of this issue as well. Totally Trashy - Mr. Kinney also decided to clean his work van out since I wasn't around that day, and throw the trash in half of a bay in my garage for my wife and I to pick up. In the three foot pile of thash, was over two cases of Miller Lite beer cans (DUI???), over a carton worth of cigarette butts (he constantly smokes), rancid food, parts from toilets, insulation, metal duct, pieces of broken used sewer pipe, oil, and who knows what else was in all of that. There was so much trash that it filled four 55-gallon contractor trash bags. Oil and liquid from the food bags, beer, etc. penetrated the concrete, and the smell is still there to this day, and we can't get it out. I will be filing a complaint with the South Carolina licensing board against him, and my attorney has been made aware of this as well. I've had to hire another contractor and will be seeking reimbursement for the new contracto's services. And if necessary, legal fees. -Jeff Cox

My garbage disposal starting leaking for a few weeks now and I decided to get a replacement. Mark…read moreKinney was the first number I called since I usually go on craigslist for my references and he was the first of second choice because of his ad. I called him and he picked up right away. He answered all of my concerns about the type of disposal I currently had and what I needed. I told him I'd call him back once I got my spouses opinion on what to do next. Next thing I know, Mark texts me back after i sent him pics of my current plumbing issue and he tells me upfront possible cost of the item, how long it may take for the install and removal, and cost for labor. Even though I decided I wanted to attempt to install it myself later on during the day, there were no hard feelings and he remained professional and informative throughout our interactions. I have his phone number saved for future plumbing needs. I appreciate his patience with me and I would recommend him to anyone.

Trinity Mechanical did an excellent job on my HVAC unit at my house. Chris saved me thousands of…read moredollars on on what other companies wanted to charge me. He was very professional, very knowledgeable, transparent end efficient. I highly recommend him and the company he works for to others. My AC is running better then it did when it did brand new when I had the house built. They are willing to go the extra mile. Thanks helping me get my old AC running better than ever!!!!

Chris (the owner) came to service my two HVAC units on Saturday, July 4, 2026. Before leaving, he…read moreinformed both my sister and me that he was unable to fully assess the systems due to the extreme heat and suggested that we contact him if there were any issues. At that time, the air conditioning inside the home was working. Shortly afterward, we both left the property because our family member, who owns the home, had been hospitalized after suffering a stroke. I returned to the home on Thursday, July 9, 2026, and discovered significant water leaking from the ceiling. Initially, I assumed the damage was related to the heavy rainstorms that occurred on July 5 and July 9. A locksmith who was at the home asked whether the leak might be coming from the HVAC system, but at that point I did not believe it was. I immediately contacted a roofing company, and they arrived the same evening. Although they found some roof-related issues, they determined that the major leak causing water to pour onto the floor and actively leak from the ceiling was located directly beneath the HVAC unit. I was informed that the HVAC drain line could be clogged and that, if the unit had not been properly inspected and cleared during servicing, condensation could have accumulated and caused substantial water damage. I immediately contacted Chris. He stated that he could not return for two days and came back on Saturday, July 11, 2026. After I explained the situation, he advised that he had fixed the issue. However, when the roofers returned, they found additional water damage and active leaking. By that time, the ceiling had become saturated and was beginning to collapse, requiring portions of it to be cut out and removed. Chris then stated: (1) that he could not come out that day, (2) that he was only there to fix the air conditioning and that it was working with no water issues when he left, and (3) that he had completed the job several weeks earlier. These statements were concerning because he had actually serviced the units only four days before I returned to the property and because he had specifically told both my sister and me that he would need to come back and complete additional checks that he was unable to perform on July 4. It is important to note that I do not live in this home, and the homeowner remains hospitalized following a stroke. I paid Chris $600 to service two HVAC systems. As a result of this experience, I have been left dealing with missing ceilings, water-damaged flooring, and thousands of dollars in repairs. I subsequently contacted another HVAC professional who expressed shock that the drain lines and potential clogs had not been thoroughly inspected. What began as a routine service call turned into an emergency situation that resulted in extensive property damage. Based on my experience, I cannot recommend this company and strongly encourage others to seek a licensed, thorough, and professional HVAC service provider. RUN!!! out of thousands of dollars and no way to explain this to my friend in the hospital...

Brad & team did a great job! Had them do a lot of work (new breaker box, interior wiring, outlets)…read morewhen I moved into my new home. The whole team is very knowledgeable, professional and friendly. Even came out on a Saturday to help me with one last detail (I had accidentally flipped my dishwasher outlet to off & didn't realize it, much more my fault than theirs lol). Finished everything under budget.

Very professional. Responded to messages on time and got the work done on time. I highly recommend…read morehim to others.

Talked to Mike about my AC going out in the middle of peak heat got everything done for a very…read morereasonable price compared to other competitors. Not only that but he was very good about explaining how and why things happened and how to prevent them. Not a salesman trying to make money but a forever recommendation from me.

I was having an issue with my 1st level Heating unit not coming on December 27th Am. I reached out…read moreto Mike at Real Cool Heating Air, I explained my dilemma and he advised he was a bit swamped at the time. However, he gave me a quick suggestion on how to get it back on, after giving it a go I realized I needed an expert. With in an hour, Mike did a follow up and called and me back to see If I had any success. We set apt for Monday December 30th 8am. He and Ethan arrived on time, tools in hand. diagnosed my furnace issues, educated me on the specifics and got the repair done. My Home is back nice and warm! These guys are AWESOME! They really know what to do and how to get it done Right! Mr. Wheeler