In the past year I have had a roof claim and vehicle accident claim. In both instances I received…read morequick responses and assistance on next steps. I really appreciate that I'm working with a real person that values my business and takes the time to answer all my questions.

When I applied for insurance on may 26 2022 I was given a quote for 140 a month for the next 5…read moremonths and the down payment was 130 which was supposed to be the first month. We discussed my prior accidents and they were even in the quote itself about 2 days later I get a "quote adjustment" for 47$ they claim they (found) more point on my license and another day later I got the next months bill already and I can clearly see it says it needs to be paid by June 12th otherwise it's canceled. I called yesterday and the du@$:):8!3ss says in other words it's not their fault ya da ya da. I'm wait for a call still a day later from management to discuss why I was "misquoted" when I know I wasn't because I only have had 2 accidents and they are saying that the 2 tickets with those accidents WENT seen I'm very furious to say the least while they are still the cheapest in my case even if those 2 are counted for a total of 189/mon it's not bad BUT THERES NO EXCUSE for any o this to slip!! Check my original quote out as you can see both accidents are infact on there and they are wanting to charge MORE please share, Thanks I hope you have a better day then I do!!

Trevis is the best for financial and insurance needs. He has been my agent for several years now…read morerepresenting my home and auto insurance as well as my retirement needs.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been with an Allstate agency for over 21 years and have worn many hats in the company. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important - you're family, home, car, boat and more. I'm proud to work with a company who's been serving satisfied customers for over 85 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by AM Best. Quality service, strength and satisfaction - that's something I'm glad to be a part of. I'm committed to helping you keep your financial life on track. Not only can I assist you with Allstate's broad range of products, I can offer my knowledge to help you achieve your financial goals. That includes preparing for your child's education or preparing your retirement.

Very good company. Employees are very friendly and helpful. They are quick to respond and good…read moreabout explaining the policies. We have them for home and auto insurance and have never had an issue with them. I highly recommend them.

Won't throw stones or finger point...simply won't recommend. Lack of caring beyond the initial…read moresign-up. No follow-up from agent until things were too late with the service providers. Left to deal with carriers, companies and hospitals myself instead of having "an expert" help. When things escalated and I forced ownership to get involved, he refused to even consider my story or assist with any type of solution...even though there was evidence of neglect and miscommunication. Suffice to say, I am now shackled with huge healthcare debt from their "expert attention" and follow-up. Mark...we'll agree to disagree on my "misrepresentation" -- as I have dozens of emails requesting assistance. I merely hope this helps make you aware of these types of situations and prevent them from happening again.

From initial RFQ to annual servicing, Jill and Bre do a great job of thoroughness, follow up and…read moremaking sure they support you in all requests. In today's digital world it is extremely valuable to be able to talk to professionals directly to help you make the best decisions for your coverage needs. Their proactive approach to annual reviews is something that we are grateful for and have never had an agency do that previously. I highly recommend reaching out to Jill and Bre to see if they can help you !

We stopped in at Dean Insurance Group office while participating in one of the scavenger hunts…read moreoffered by historic Dublin. The staff were incredibly friendly and welcoming and really great with the kids. They freely let them explore the office on their mission and gave them cute prizes when they found it. I was really impressed with how kind they were. The building is really cool too - it is a historic fire station, with informational signage available out front. Nearby parking is available in the public lots and garages around the historic area.

Had to make some changes on policy--less than a minute wait and agent was easy to understand with…read moreno background noise and overall a great experience

I am extremely disappointed with the level of customer service I have received from Julia Crubel…read more Throughout this claim, she has been rude, dismissive, and unwilling to address my concerns in a professional manner. In addition, she has demonstrated a concerning lack of knowledge regarding the handling of auto insurance claims. As the innocent party who was hit by one of your insured drivers, I have been requesting a comparable rental vehicle while my SUV is being repaired. I rely on an SUV for both my work responsibilities and to transport an elderly family member who is unable to safely enter and exit a sedan. Despite these legitimate needs and the fact that Grange's insured is at fault, Julia has refused to provide an appropriate rental vehicle for my loss of use. I have also repeatedly requested to speak with her supervisor, but those requests have gone unanswered. This lack of responsiveness is unacceptable. Furthermore, the vehicle estimator advised me that my SUV should not be driven due to the extent of the damage. Yet because of Julia's refusal to respond and her failure to properly handle this claim, I have been left without a reasonable solution. Based on this experience, I would never choose your company for my own insurance needs, nor would I recommend it to others. I strongly believe Julia would benefit from additional training in both customer service and claims handling. If this matter is not addressed promptly, I will have no choice but to involve legal counsel to protect my interests.