Our beautiful boy (Charlie!) had an emergency on the 2nd. We rushed him to Medvet (who is…read morewonderful!) but it turned out he was very very blocked and the catheter ended up breaking in him as a result (NOT medvet's fault! They are amazing.) Medvet and my normal vet were both unable to do his PU surgery, which prompted me to discover Northlake. We arrived and right away were impressed with how clean and comfortable the vets office was. The receptionists/techs were extremely kind and we were seen pretty quickly by Dr. Leonard. He examined Charlie to ensure we didn't need surgery, unfortunately we did. He was honest with me, didn't sugar coat things but was kind about it. He told me there was a chance, because of the catheter being broken, that surgery would fail. After he spoke with several other vets to discuss what would be best for Charlie, we decided on the PU surgery. Of course I was a nervous wreck during this time and the techs were AMAZING through out it all, they came out to inform me several times through out the surgery how it was going, kept me comforted and assured (Specifically a tech named Lauren, I believe. She was AMAZING and kept us so comforted) I found out Dr. Leonard also had another doctor working with him, Dr. Linn. Surgery was a success! However because of everything, Dr. Leonard wanted to keep the cath in him for 10 days to ensure proper healing - This is the first time I've EVER been away from Charlie and I was a MESS over this, but the AMAZING staff at Northlake were SO sweet and so patient with me calling a bunch of times to check on my boy. Doctors like Doctor Floyd, Holt, Abbey and Vinterella were also doctors who helped to take care of him during his stay and were always so on point about making sure I got daily updates whenever they were the ones working with him. The patience, kindness and compassion we were shown through out this whole ordeal made what was a terrifying experience so much easier and I can't begin to thank the entire staff at Northlake enough. A simple "thank you" hardly seems like enough. The women who answered the phone (Ashley, Ashley, Shannon and Emily - I believe those were all their names!) were always so kind and patient with me, I wanted to make a mention of them and how great they were. NEVER once did any of them make me feel like I was calling too much or annoying them. You guys were AMAZING. Charlie is now home, and we're watching him closely to ensure that he continues to heal properly, but without Northlake I don't know what I would have done. I wanted to come on here and make sure I left a glowing review, because I cannot recommend them enough. They're an office full of amazing, kind, and determined individuals. I believe with every fiber of my being that Charlie got the best care from this office. I also appreciated how accommodating and patient they were with letting me visit Charlie!! Thank you, Northlake!

they forgot to give my dog her heartworm prevention shot. yet I requested it and paid for it. When…read moreI found out I was furious. they tried to make it right by giving her a free shot. Then they kept sending me text and emails telling me that I was late the next year on the annual visit. I told them that due to their mistakes the prior year, I was waiting to get all shots back on the same schedule. my dog is on a prescription diet and they refused to approve an order of dog food from Chewy online stating that my dog was not current on vaccines. My dog is a small mixed 15 year old who is down to 9 lbs from being almost 20 lbs a few years back. I called and gave them a piece of my mind for the treatment received. Well, I received a letter in the mail stating that they were terminating our relationship and would no longer treat my dog. They said the matter was not life or death. I beg to differ. A 15 year old, 9 lb dog being deprived her food is a life or death situation. And now they keep bombarding me with mail, email and texts to bring my dog in. What is wrong with these people? We have moved on to another vet who switched her food and is putting weight back on her. Do not trust this vet clinic. They are horrible.

After a bad experience at another clinic in Covington I decided to bring our dog to Folsom Vet…read moreClinic. The staff was so nice and comforting and heard my entire side of the story before evaluating the dog. When they evaluated our dog they did so with care, compassion, and were very professional. Even gave him a shot with no reaction after the other clinic wanted to sedate him to give him an injection. My experience here was very good and we will be back.

I have 2 big dogs for a return visit for heartworm and rabies. Called that day and said I would…read moreneed help as I am disabled. Appointment was at 3:30, p.m.. Called again at 4:00 to see what the holdup was. Was told they had to clean a room and would bring me right in. After the room was being cleaned for 15 minutes, we left. Hate being lied to. Will take our business elsewhere.

Tell you one price, then add another $200 in other fees, then top it off with rude employees…read more Not bringing my dog back here.

Brought my son's cat to get spayed and have her rabies shot. Everyone was nice. Fast drop off, fast…read morecall back & fast pick up. The price for services was great. No hidden additional fees & I didn't feel like someone was trying to make me buy stuff and products from other companies.

Dr. Incandela treated our basically noncompliant Cockatiel "Ulrick" for a tumor on one wing. He…read morewas straight forward about the potential outcome removing the tumor and then proceeded to provide very effective surgery/cheerful and rehab/behavioral intervention. As a veterinarian he's a real deal and I recommend him highly. He may have helped to changed Ulricks "stars" :) (a Knights Tale ref)

I bring my dog Colston (a senior pupper) he is papillon poodle mixed :) anyways they always treat…read morehim with such gentle care and all the staff there is amazing! Colston has a lot of ailments he is mostly blind and deaf and doesn't have all his teeth and he is nervous pooper but they never make a big deal of the special care he needs and they get the job done very professionally and with care and respect for my animal! I also bring my guinea pigs here for nail trimmings :) Ps I usually see doctor Joe I believe his name is

Everyone is so nice and so patient, even with my crazy dog. Dr. Smith listened to all of my…read moreconcerns and validated them. We are actually switching from another vet that we also love for the convenience of the location and exceptional care we received the moment we walked through the door.

Followed Dr. Smith here. We were treated extremely well by…read moreeveryone. Nothing at all like the reviews I saw here. Thank you Dr. Scott for always taking good care of us.

They're so good to my boy, he loves going to the vet. They're very thoughtful and compassionate.read more

I worked in the veterinary industry for 5+ years. Me and my fiance moved so I had to change jobs…read moreand also find a new vet for my fur babies. I'm very particular about places I bring my animals to because my standards are a little different than your average Joe. We scheduled two of our four dogs for their annuals here and I will say that my first impression is 5 stars. Easily. The technician, Lee, was super slow with my nervous girls giving them treats to help them feel more comfortable. Dr. Scott was fantastic with them as well, taking her time to make them feel comfortable before doing anything. My most skittish girl walked straight to the back with Lee without hesitation for her blood draw. Both girls finished their visit with pup cups which was a win for them. Even as patients at the vet I worked for they were on edge and never did relax when there, this seemed to be a very positive experience for both of them and that matters hugely for me. When the animals comfort comes first, you know you found a good vet. Everyone was super sweet including our receptionist Kaitlyn and we look forward to using them in the coming years for the rest of our pets. If you're looking for a vet that has patience with nervous dogs and is a friendly and calm environment ultimately creating a less stressful experience for everyone, this is your vet. The little report cards with photos of your babies was a really cute bonus as well.

I spent months searching for the best veterinary clinic. I checked out reviews, spoke with other…read morepet owners and visited other clinics before deciding on Lakewood Veterinary Hospital. I am beyond happy with my decision. I know they care about my little dog and will always be diligent with his care.

I have a Yorkie that I thought had a rash, but it was just an allergy. The vet was very good and…read moreexplaining what was going on with my dog. The price was very reasonable and she fixed the problem. Definitely be back.

The staff here is wonderful, the reception area and exam rooms are clean and nice and the vets are…read moreso kind, knowledgeable and never make you feel rushed.

Dr McHughes and Taylor are just the best !! They listen and care about your pet and you. I have…read morebeen coming to them for over 15 years and trust me you will never find a better place. Staff is amazing and so kind. They are 5 star plus.