UPDATE : Today (the day after the vehicle was picked up) the owner reached out and offered to try…read moreand make things right. While it should have been taken care of yesterday when I came back to show them, they did apologize for how things were handled. We settled on a $300 refund so I could take the car elsewhere to finish the detail, along with updating this review to reflect how things were resolved. While I'm disappointed it took a bad review and a Facebook post to get to this point, I appreciate that they reached out to try and resolve the issue. ORIGINAL REVIEW: I really wanted to support a local business, but unfortunately my experience with Complete Automotive and Tires left me disappointed. I paid $640 for a full detail and expected a truly spotless vehicle for that price. The dollar amount isn't really the issue. It's that for $640, there shouldn't be obvious spots left dirty that any detail should have covered. I've added photos of the areas that were clearly missed: under the seats, between the seats, the door plastic, the roof liner, and the trunk. Partway through, they called to tell me all the pet hair wasn't going to be completely cleaned and that it would cost another $300 on top of the original $640 to finish the job. I declined, because in my mind a $500+ detail should already warrant a completely clean car. I asked if I could just pick it up that day, and they told me the detail wasn't done yet. Fair enough, but at that point I was already frustrated with both the price and where things stood. The next day I wasn't able to pick up the car myself, so I paid remotely without looking it over first (that one's on me) and had my dad and sister grab it. When I finally saw the car, I was genuinely upset and tried to bring it back to show them the spots that were missed. The owner flat-out refused to come out and even look at it, which honestly made the whole thing worse. For $640, the quality just wasn't close to what anyone should expect and the refusal to even look at the issues sealed it for me. Truly disappointed. I'd think twice before bringing your vehicle here.

Me & my boyfriend bought some tires from complete Automotive, excellent service great warrantyread more

We were in town visiting family from the Las Vegas area and were in desperate need of tires (our…read moreback tires were balding from the drive in). We had been to 3 other places who did not have the size tire we needed for our Scat Pack Charger. The 3 places we checked even tried to find what we needed at a shop in a neighboring town. When they couldn't they recommended us to go here. The 2 guys at the front desk couldn't care less about helping us. They said they had 2 walk ins and didn't even bother trying to see if they had the tires in stock. It was 1:30pm. We left and went to a shop of similar size. We told him about this shop and he chuckled and said he has taken up to 20 walk ins before. Go figure. I'll leave a positive review for the other shops just for making an effort to help us. Coming from Vegas I could imagine that lack of effort, but a small town... very disappointing. I'd give my business to another shop.

This is probably the best service I've had at a car maintenance/ service place. Requested an…read moreappointment for this Friday for an oil change they called me within 5-10 minutes of the submission. Nathan helped me set up a day of oil change/oil filter for my vehicle. Dropped off my car and they had it done by the mid afternoon. Great communication and service. Thank you!

When I moved to Kearney, I needed to find a reliable shop for oil changes and general maintenance…read more Before that, my dad always handled my oil changes, so I trusted shops to check fluids and let me know if anything needed attention. Every place I'd gone before -- including my first visit here -- would check visible fluids and recommend top-offs if needed, which I was always happy to pay for. A few months ago, I ended up with a major coolant leak that I didn't catch right away. The last time I brought my car in here, they told me I had a "major oil leak," which honestly isn't accurate. It's a very small leak that may need attention later down the road, but it's not major. What concerns me more is that my coolant was completely empty, and nobody mentioned it. Later that same day, I had to drive about 45 minutes away from town and my car started overheating. Yes, I should've checked it myself too, but after having shops consistently check fluids in the past, I assumed that was still being done. I ended up taking my car to another shop, and they told me that if I had driven much farther, I could've locked up my engine and ruined the car completely. After getting everything else fixed, I brought the car home and my dad changed the oil himself. The other shop never touched the oil, so this issue came from my last service here. We discovered the oil drain plug had been cross-threaded, and we had to use vise grips just to remove it. Now I have to order a replacement oil plug as well. Because of this experience, I won't be coming back. I do hope this feedback is taken seriously and used as a learning experience to better train staff and improve attention to detail moving forward.

Unbelievable Service!!!…read more Driving through Kearney NE the day before Memorial Day weekend and my alternator starts giving me trouble. I've pulled in just to have them test my battery/alternator to see if that was the actual problem, and it looked like they had begun closing down for the weekend. They immediately grabbed the reader and discovered it was indeed the alternator. Shawn looked up the part and told me it was going to be a hefty repair bill... but the item was IN STOCK(!!!), and even though it was 5PM (closing time) on the day before Memorial Day weekend, they would be able to install it within about an hour! They did just that and were very professional and courteous in the 45 minutes it took them to install it. I am extremely impressed and grateful to all of them!! Mark, Shawn and the other gents really made this girl's day!!!

I was driving from Chicago to Denver and my oil light went on after just changing the oil a month…read moreago. I called up Conrad's last minute and they were attentive and friendly and immediately checked out the situation. Thankfully the oil was fine, and the light just needed to be reset. Thank you Conrad's!!

Conrad's is the best auto repair shop... anywhere! I wish I could take them with me back to Georgia…read moreto always work on my vehicle. I was traveling through to the Tetons when my van needed some help. After first going to Midas down the road (who overcharged me by double and left my van in worse shape than when i brought it in), i went to conrad's who diagnosed and installed a part and let me sleep in my van on property. They were so nice to me and my dog and were quick and the price was amazing. I 100% recommend Conrads to anyone looking for an honest mechanic with fair prices.

After researching repair shops in Kearney, I chose this one for my son's 2006 Honda Civic. I called…read moreahead and made an appointment, and when I arrived, they were ready and expecting me. Within a couple of hours, they had diagnosed the issue with the air conditioner and provided me with a couple of options along with detailed quotes. Aaron even went the extra mile and spoke directly with my regular mechanic in Omaha to ensure we were all on the same page. Unfortunately, the necessary compressor wouldn't arrive until the next day, so they kept the car overnight and got to work first thing the next morning. When the AC still wasn't performing at 100%, they pulled everything apart again, installed a better-quality compressor, and reassembled everything--ultimately getting the AC to work perfectly. I primarily worked with Aaron throughout the process, and he went above and beyond to make sure the job was done right and that I was completely satisfied. If you're looking for a shop that feels like a spa and offers complimentary lattes while you wait, this might not be your place. But if you value honest, hardworking people in a family-run business who are committed to getting the job done right, you'll be in good hands here. They also offered me their Wi-Fi and had a TV in the waiting area, so I was able to get some work done while I waited.

Our local maintenance for foreign and domestic auto needs who are a 'Best Of' any I have…read moreexperienced other locations nationwide. Great concern and helpful staff throughout. We are blessed!

Driving across the country from Pennsylvania to California, we broke down outside of Kearny…read moreNebraska. We knew it was the transmission so quickly looked up somewhere we could limp our way into. Someone must have been looking out for us because we found Affordable Transmissions and the owner was so helpful, friendly, professional, and really knew his stuff!!! He was able to diagnose the problem, call around for the part, replace it and get us on our way in an amazingly short amount of time and a very honest price. I cannot say enough about how he saved the day (and the trip) for us!!! I would definitely give more than five stars if possible.

My transmission went out on I 80 2 years ago a long way from my home state of South Carolina. He…read moretreated me as a friend, offered use of his garage car as needed while I stayed in a motel. Swapped out a turbo 350 with an overdrive 700r4 at a really good price. He could have skinned me and didn't. Transmission is still holding up fine 2 years later bolted to 450 hp 383 stroker. I needed a receipt for the work 2 years later for insurance dispute. Helped me with that. You'll never meet a better man than les. James.

I must say, the wait times at Graham Tire are great. I went in to get my tires rotated and I needed…read moremy front driver side tire checked for a leak and patched. I went in at 8:00 am and had my keys back in my hand and was off on my way by 9:30. Quick tip: If waiting isn't quite your favorite, I've found that bringing a dollar to get a $0.75 soda and $0.25 for a crank of candy to relax and watch some YouTube while waiting is an excellent experience, as well.

Small tire issue today and all the local shops are buried in work. A required wait is apparently…read moremandatory. This shop has been a long time fixture in our area. Though we haven't used them for a lot, their work has always been great.

I only called here for consultation and he was very helpful in guidance for car issues. Like nearly…read moreeveryone else, they were super busy for several weeks and unable to check themselves today. I plan to return for more.

the worst place in Kearney ne took a pickup in there for a head gasket could not fix it had it tore…read moreapart said he couldn't fix it that's fine then got charge $800.00 which was overcharging. for saying he couldn't fix it never put it back together throw some of parts in the back seat and throw the rest away had a real mechanic fix it but had to get new parts because he throws them away the new mechanic called him to ask what he did with the parts was total rude and hung-up