Having been a customer for 20 years, with over 10 accounts. Jerry and Cory are always…read moreknowledgeable, personable, and work hard to find the best insurance for our auto and investment properties needs. I would rate a 10 star if that were an option.

Good customer service. Agent was helpful and knowledgeable. Neat and Tidy Office.I have been a…read morecustomer for almost a year know and have had no issues.

Very disappointed in the rate hikes. It's understandable that there will be rate increases due to…read morecircumstances beyond our control. When I first got insurance at this agency under (Gary Blatter) was the agent he gave me a wonderful rate at around $600 plus some change for an annual premium. Then the next year it went to around $800. I went with it and didn't complain. Now, going into June of 2026 my annual premium is just over $2,500! Every person I have spoken to including my Credit Union has even agreed this kind of rate hike is insane. At this point I am trying to see what options are out there and reported this rate increase to the Office of The Insurance Commissioner of Wa State to see what they say. I called this office to see exactly why my rates had risen to such an absurd amount and basically nobody gave me any explanation but just the run-a-round to write a formal letter to Allstate asking why. I would be very careful choosing Allstate. What started out great got worse and worse with each passing year and a markup of well over 200% is not acceptable. Also understand that back in 2022 the courts overturned a law that said Insurance companies cannot use your credit score to determine things involving your insurance. Now that it has been overturned this gives insurance companies even more ability to do what they want to policy holders. Just my two cents.

Eric Pfluger was extremely helpful, friendly and knowledgeable. He helped me setup an insurance…read moreplan on a car I had just bought same day. He made sure I understood what my plan covered and what I would be paying. Insurance has always been confusing and expensive for me. And not only did he set me up quickly he set me up with a plan far cheaper than anywhere else had quoted me. I will be using his services from here on out and highly recommending him to everyone. Thank you again for all the help!

If you call Rocco Turpin's State Farm Agency in the morning, you will actually have a *five star*…read moreinsurance purchasing experience. In the morning, your insurance needs will be met efficiently and skilfully, and all will go smoothly. However, if you call in the afternoon, you will have a very different experience, judging from what happened to us. Two months after closing on our new home, I am still tracking the incorrectly written policy, the cancelled policies, the reinstated policies, and a reimbursement checks. It's very frustrating and has wasted some hours. So do yourself a favor: call Rocco Turpin's Agency in the morning. I am only deducting one star for the many mistakes, and the annoyingly large amount of time it has taken to track down what went wrong: all is going smoothly now, because I always call in the morning. Thankfully we had no claims during the insurance blackouts, eyeroll.

Rocco Turpin is the best I was able to get more than I was looking for at a really great price…read more Every friendly person.

Vinh is a one of a kind. He goes above and beyond for his clients. He's see's far past just helping…read morepeople with "insurance" needs but establishing a true "human to human" connection. Thank you Vinh for everything!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Olympia, WA area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Bill helped my elderly parents get insurance during a very difficult time for them. He tackled a…read moredifficult scenario and handled it was respect and care. He was patient and worked hard for them. We really appreciate all he did for us. Thank you!!

I was so impressed by the staff and professionalism of the Thiesen Agency. I came in to price shop…read moreon my car and house. Joyce and Nancy were so informative and helpful that I ended up rolling over some financial investments with them as well and picking up and auto, home and life insurance policy. It is nice to know I am being taken care of and in good hands with the Theisen Agency. Thank you guys for all your help.

Im not sure they know what they are doing. I had to switch to a different agent to finally get my…read morenew car added to the policy. After 50 days of waiting I was worried I might be in legal trouble that my new car was still not added to policy. They blamed it on corporate State Farm office but new agent said they had not heard of any delays in processing and were able to add vehicles within 1 week processing time. Front office staff also very rude to me that I continued to ask if the new car had been added to our policy yet.

We left our old insurance agency after 35 years because of very poor customer service, and we…read morehadn't even filed a claim! Our interactions with Sheena in customer service at Renetta Wilson's office have been very positive. While we hope to never have to file a claim, we anticipate that the quality of communication will be equally good, and as our insurance needs change, we will continue to enjoy excellent service.

Farmers Insurance and Financial Solutions, the Brian King Agency is amazing. Buying insurance can…read morebe so stressful and tedious, but Brian and his staff are so kind and friendly and do everything they can to help you understand insurance and what it is that you are buying, before you buy. They are about making sure you get the best value for your buck. Best insurance experience I have ever had.

Brian is an expert on all things insurance. After being screwed by USAA, Brian picked up the…read morepieces and got us good coverage.

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Kathy was extremely professional and helped switch me over from our old insurance company with…read moreease. State Farm offered a more competitive rate with higher coverages. We are very satisfied with the knowledge and service provided. We'd definitely recommend Kathy at State Farm for all your insurance needs.