Im not sure they know what they are doing. I had to switch to a different agent to finally get my…read morenew car added to the policy. After 50 days of waiting I was worried I might be in legal trouble that my new car was still not added to policy. They blamed it on corporate State Farm office but new agent said they had not heard of any delays in processing and were able to add vehicles within 1 week processing time. Front office staff also very rude to me that I continued to ask if the new car had been added to our policy yet.

We left our old insurance agency after 35 years because of very poor customer service, and we…read morehadn't even filed a claim! Our interactions with Sheena in customer service at Renetta Wilson's office have been very positive. While we hope to never have to file a claim, we anticipate that the quality of communication will be equally good, and as our insurance needs change, we will continue to enjoy excellent service.

We recently bought a home and bundled our auto and home insurance. 2 months later they cancelled…read moreour homeowners insurance. Why? Because they don't insure a manufactured home. Well wtf didn't you tell us that in the first place!? After we sent pics of the house and they verified it. Horrible customer service as well. I'd give them zero stars if I could!

It's KEVIN's desire to sell you something worthwhile, something that you can actually predict will…read morework. Their office is service orientated,they need you as much as we need a quality insurance company if disaster happens. Insurance is a hard field to understand KEVIN's office makes it easy. Ask them, that's why they're there. myself I take nothing for granted, if I don't understand something, I'm gonna call him and get my answers. Here's a little tip for your future homeowners car owners or wondering if I should or shouldn't get life insurance. You're gonna hear some horror stories of things that have gone horribly wrong with insurance and you're gonna hear some stories that turned out wonderful. It's not a crapshoot. It comes from understanding your policy what it covers and doesn't cover and how your agent can assist you through the whole process. talk to Kevin Hayward's office if you wanna know more. Just go ahead and try to find quality insurance for these beauties

Didn't know that I would need a screenshot off my drive safe lol. Your company having an issue with…read moreYOUR app is a YOU problem!!! Not mine!!! If you look back you will see that I have ALWAYS entered my odometer reading...hmmm something off on your end?!? Yup, I would say so!!!

Alicia combines intelligence, positivity and efficiency all wrapped up in a bubbly, upbeat…read morepersonality. She has provided outstanding advice regarding our various insurance needs. Dealing with her is always positive and pleasant. What's not to like?

They have never stopped calling me about switching insurance companies. I have requested multiple…read moretimes for this agency to stop contacting me, I have even blocked their number, and yet for over a year now they still find a way to leave me voicemails.

Vinh is a one of a kind. He goes above and beyond for his clients. He's see's far past just helping…read morepeople with "insurance" needs but establishing a true "human to human" connection. Thank you Vinh for everything!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Olympia, WA area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Great discussion with Payton comparing rates. Payton was very knowledgeable and professional.read more

Tasha was amazing. She was very helpful and easy and most of my part was done via email. Her…read moresmile was pleasant and she is very polite. Very well spoken and easy to work with. Thank u for all the help.

Dealing with insurance companies is not the easiest thing in the world. I recently had a bad…read moreexperience with a competitor Insurance Agency. I decided to switch to State Farm they definitely had the best price and the friendliest service. Troy did an excellent job answering all my questions making the transition easy. If you're in the market for a new insurance company try State Farm and call Troy Gall

I spoke with Frank Murillo over the phone to request a quote. He was polite, detailed,…read moreknowledgeable, quick to respond and professional. Highly recommend working with Frank, he is super helpful.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our mission is to help every member of our community protect what matters most.

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This place has gone downhill in terms of customer service. The excuses are typically understaffed…read moreor too much business. They were so good about getting me quotes and multiple policies a few years ago when I switched to them. Now they it's a crap shoot when they get back to you and you typically have to follow up multiple times to get a response from an agent. If you would like a same day quote, this is not the place for you.