I've had insurance through this agency for about a year and I've never had a bad experience. I…read morejust got a new vehicle and called to add it and Danielle took all my information and graciously answered all my questions. She transferred the info to Joshua who promptly called me back to work out the details. Both of them were very pleasant to work with and super informative. I originally bought the policy through Cara when she called me for a marketing call just after I received an email from progressive with a new massive rate hike. Perfect timing! Cara saved me over $200/mo.

Working with Melanie, Nicole, and McKenzie has been a great experience while setting up our new…read morehome and vehicle insurance policy bundles. They also worked diligently to answer all our questions, explained the coverages, we got everything covered in a timely manner, and at the lowest cost to us. Thank you so much - YOU'RE THE BEST! We appreciate ALL OF YOU at the BAKALA STATE FARM INSURANCE AGENCY!!!

A 5 STARS SERVICE FOR SURE!!!!! After being 6 years with the…read moresame company, I decided to shop around again for insurance, and couldn't been HAPPIER!!! Bill was an amazing agent, he was super nice and patient answering all my questions, he got back to me super quick and with a much better rate than what I used to pay with my previous company! Super happy with my new insurance and hands down the best customer service experience with car insurance agent, THANK YOU BILL!!!!

I LOVED BILL! He was personable and polite, a flat out delight to talk to. He seemed genuinely…read moreinterested in my life and what was going on and he made sure to get the best coverage and the lowest money down. 10/10 would reccomend.

Went in for home, boat, motorcycle, pick up and car insurance. She promised to have the quote done…read morebefore out next premium....and she dropped the ball on that one. I went back in and she of course gave me some BS of why it was taking so long how the company hadn't gotten back to her about some question....until just a few minutes before I walked in. Incompetent

From the owner: Our agency serves the personal and business insurance needs of individuals, families and…read morebusinesses. We will work with you and take the time needed to understand the needs of your family and/or business, and match the proper coverage to those needs. Personal Insurance Information Whether you have never had a ticket or accident or you're driving record is shall we say, not perfect, we can help you secure the proper coverage at a competitive price. For all your personal insurance needs, Auto, RV, Motorcycle, Home, Manufactured Home, Rental, Boats. Health Insurance Information Health insurance has many variables and decisions, such as, how much is enough and what type of policy is the best for you and your family. With this in mind we have put together some information that will familiarize you with the common terms used in the breakdown of coverages available. Claims Service Report a new claim or follow up on an existing claim by calling your insurance company directly, 24 hours a day, 7 days a week. Your time is valuable, and we are committed to providing our customers the resources to tend to their insurance needs at their convenience. We have provided a complete list of company claim reporting phone numbers for easy access. Customer Service Request a policy change, inquire about a policy and more. Our "Manage Your Policy"center is dedicated to extend our service to our customers any time of day or night...

Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

Recently switched car insurance to this company was quoted a good rate so i switched,two weeks…read morelater i get a statement raising my rate 30 dollars made a phone call no real explanation before the end of the month the policy had went up 60 dollars on two vehicles no tickits or anything what a joke get you in the door and think you will just pay i will be leaving this company dont waste your time!

From the owner: Insure Carefully, Dream Fearlesslyread more

My husband and I have been working with Sasha and Cheryl for several years and we have nothing but…read morehigh praises for them! We have used them for our car insurance since our move to Washington and as they have made getting insurance, filing claims, and even helped with more complicated things with our employers with prompt and quick turnover and response times. I had a small fender bender a few years ago and they have helped with communication with the insurance company and has made it so easy for me who can be busy and also just hate handling insurance calls. They are experts with insurance and other requirements needed and has also helped us get better rates. We trust them with our insurance needs and highly recommend them!

Been a client of theirs since 2018 and they've always been responsive and helpful throughout the…read moreyears.