Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

The ultimate real estate agent. Thorough, kind, timely, honest, patient, professional. Melissa…read morehelped us sell our Dallas townhome during the market slump. She staged the house beautifully, and it won rave reviews from those who came to visit. And she got it sold hassle-free. If you have a house to buy or sell in Dallas, the one you must go to is Melissa O'Brien.

I wouldn't be a homeowner in one of the most competitive markets in Dallas if it wasn't for…read moreMelissa. She has this expectation of getting her clients into the best homes and neighborhoods possible. Im forever grateful for her guidance. I hope I never have to move again, but if I do, Im calling Melissa O'Brien.

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

WOW! Sharmy was amazing. Great Follow up and wonderful to deal with. I would definatley recommend…read moreher to anyone.

In 2009 I was looking for my first home and was pretty overwhelmed with the process. I knew I…read morewanted a nice home but had no idea of how to go about it. Add the fact that the housing market collapsed the year earlier to stir up anxiety as well. I was introduced to Crystal by a mutual friend to help me with everything. Not only was Crystal extremely knowledgeable, personable, and hard working, she always quickly responded to all my questions, but she was extremely efficient. We closed on my first home very shortly after meeting. In 2012, my wife and i decided to move to another city for work. Crystal and her team was there to help me with the purchase of my next home and helped me become a real estate investor by renting out the first house. In 2018 when I decided to start a real estate company Crystal was there with her contacts to help me get started and has since helped with the purchase and sale of multiple units. Over 10 years of excellent service, respect, integrity, and collaboration. A lot of people like to throw the "family"word around when trying to get business. I can for sure say that with crystal and her team it's not a tag line, it's a promise.

When I decided to relocate from the New York City area to the Dallas Fort-Worth area, I knew that I…read moreneeded a real estate agent who knew the area and had experience with out-of-state relocations. A good friend who had relocated from NYC a few years ago recommended Crystal. I'm glad he did. Crystal spent a lot of time on the phone with me to get an understanding of what my family was looking for in our new home. As important s finding a nice house was, equally important was the area - schools, community, quality of life, affordability, etc. When my family and I arrived in Dallas, Crystal met with us multiple times, and she found us exactly what we were looking for. But, that was not the end. Crystal coordinated with my real estate agent and attorney in New York to line up closing dates and work through the process. Real estate transactions in Texas are very different than in New York. Crystal walked me through the process and was always available to answer the tons of questions I had. Being out of state made working though issues like the inspection and related items stressful, but Crystal took care of everything. I highly recommend Crystal as an agent - from a local more or for a move from out of state, Crystal is the agent you need.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

Super helpful advice! She really knows her stuff. Helped me with some great ideas for my house.read more

Catherine was incredibly helpful with my house research and made the process easy. I'll definitely…read morebe using her when I'm ready to move forward!

Todd was extremely helpful in the home buying process for my wife and I. As first time home buyers…read morewe very much appreciated Todd explaining every option and every step in buying our home. If you are lucky enough to work with him in the future know that you are in great hands and he is someone you will want to work with anytime you need an agent.

Todd is an exceptional agent…read more I've lived in several major metropolitan areas in the U.S. throughout my life, and service in Dallas has been more hit and miss than in any other major city I've ever lived in. Why? I'm not sure. Maybe it's just super hot in Dallas and people just can't be bothered to work all that hard. Maybe it's because people here just earn less on average and so they don't have the financial incentive to put in as much work. Whatever the reason is, I've honestly found it quite difficult to find high-quality professionals here who take pride in their work. Todd is one of the few I've worked with in my 5+ years of living in this city who really stand out. He's just an all-around consummate professional. Todd has an incredible depth of industry knowledge and general housing experience that he draws from that he used to guide my wife and I throughout our first home purchase at the beginning of September. And in the rare instance that he didn't know something, he always took the time to research it and follow-up as soon as he could. But even more important for me was Todd's humility and integrity. While real-estate agents are often seen as simple salespeople, Todd never came a cross as salesy whatsoever. He would always try to remain impartial, objective, and honest, even if that meant compromising his own bottom line. I could see Todd's integrity a mile away, which is why I felt comfortable trusting him with a transaction of this size. While I don't know for certain, I think I'm pretty safe in guessing that Todd is quite well off. He's not desperate for business and he does a significant volume of large transactions annually. This is extremely important when considering a real estate agent because the more desperate they are, the more likely they'll do whatever it takes to close a deal, even at your expense. At the same time, you don't want to work with an agent who is too absorbed in their own success that they can't bother to spend any time with you. Todd is truly that rare mix of humility, integrity, experience, and detail orientation that makes for the perfect real estate agent. I started this homebuying process thinking real-estate agents are just people who pick up the phone, talk a bunch of nonsense, and collect a handsome check after doing effectively nothing, and left on closing day absolutely certain that I would not have been able to do this without Todd. I highly recommend him and am happy to share more details about my experience if you want to reach out.

Buying my first home with Tammy was such a great experience. She is incredibly knowledgeable about…read moreboth real estate and the local area, and I quickly learned that I could go to her with just about any question. She was always responsive and patient, especially when I needed help understanding inspections, repairs, negotiations, or what was coming next in the process. I never felt rushed into making a decision, and I appreciated having someone experienced to talk things through with when something unexpected came up. One of my favorite parts of working with Tammy was all of the local knowledge she shared along the way. She gave me fantastic recommendations for restaurants, things to do, and places to explore around the area. It felt like I was getting a realtor and a local guide at the same time! I'm now happily settled into my first home and couldn't be more appreciative of everything Tammy did to help me get here.

The absolute best! We were in a position that we needed to purchase a house from 1400 miles a way…read morewithout ever setting foot in it. Tammy was a trooper! What's APP house tours, scheduling with my in-laws to see the houses for us, very patient and got our taste and needs almost immediately! Patient, kind, friendly and very knowledgeable. Was able to assist us with finding or point us in the right direction for local services and kept us in the know about the new state we were moving to! We highly recommend! Thank you Tammy!

Kristen helped us in selling one home and in buying a new home in another area as we were moving…read morefor work related reasons and to be close to a specific college campus for one of our children who would be attending within a few months. From the beginning, she impressed us with her level of preparedness and professionalism. At our first meeting, she already had been looking at the value of the home we wanted to sell and had outlined a marketing plan. She was also quick to respond when we had questions and stayed in constant communication with us regarding feedback from showings and other events during the process. She helped talk us through every step of the way as we received an offer and went through negotiations. From the inspection, some concerns were noted. We contacted her to discuss it and she had already lined up the appropriate professionals to verify the concerns and prepare quotes to help us in our response to the buyers. Negotiations were smooth with no major issues arising. We had already narrowed down the general area in which we were interested in living. She provided additional information based on her knowledge of the area which enabled us to further narrow our search. We quickly found a property and she was on top of the negotiations. She has a team of venders available that was helpful as the inspection identified hail damage to the roof. Her roofer was able to provide verification and helped in working with the sellers to get the issue addressed by their insurance prior to closing. We highly recommend her for her knowledge, communication skills, and for staying on top of things every step of the way throughout the process.

Kristin is phenomenal! She helped us understand all the ins and outs of the process of buying a new…read morehome and selling our previous one. She is experienced, knowledgeable, and took care of us SO WELL!