Best doctor ever. Very kind, compassionate and caring. He takes the time to address all problems…read more Great office experience since he changed his old staff over a year or more ago.

Dr. Al-Hamwi is the primary doctor for many members of my family. He has helped all of us in many…read moreways. The entire office is always helpful. Anytime I call for an appointment whether it be for a common cold or management of my type 1 diabetes they always get me in as soon as possible. The office is very cleanly. I highly recommend Dr. Al-Hamwi to all of my friends and family.

Best doctor in Starke County! Friendly, caring, knowledgable, and all around great doctor.read more

Dr. Stepanovic has been caring for my mother and my aunt, both elderly Hobart residents, for the…read morelast 10 years+. And when I say "caring for", I mean it. Not only does Dr. Stepanovic offer good medical care, he offers care. He's kept my mother alive, which is no small achievement. She's now 94. And my aunt has had several cardiac issues, and at 81, she is out and about and still enjoying life. What he offers that very few physicians offers is a level of care. He has tremendous interpersonal skills. He spends time with his patients. He remembers his patients. He takes extra time with his patients, so that they don't feel like the typical managed-care numbers. Another thing that impressed me is his understanding of how the medical-industrial complex works, and how he takes time to make sure his patients aren't swallowed up. When I accompanied my mother to her cardiology appointment this year, I needed some forms from him, because Mom was having another (unrelated) surgery. He sat down, then and there, and completed the forms. He told me, make sure to get his front desk staff to print them out and make a set of copies for me. He said that the surgi-center would surely want a copy of Mom's EKG. He emailed it while I was with him, and then he said, they're probably going to lose it. I'll give you a copy to take with you. (By the way, he was right. The surgery center DID lose the EKG. But because I had a copy with me, Mom's outpatient surgery was able to proceed on schedule.) Do you know how good this guy is? The nurses like him. I've been to the hospital often enough that I know to ask the nurses about the doctors, and boy oh boy, has that been helpful. No one has a bad thing to say about Stepanovic. He treats the surgical staff well, too. I highly recommend Zlatan Stepanovic, MD. I don't know the other physicians in his practice and can't discuss them. I just feel lucky we found this guy.

Calling to schedule a neurology appointment for my father was already stressful enough given his…read moremedical condition. Unfortunately, the experience became even worse because of the receptionist, Olga. From the start, her tone was rude and dismissive. I am authorized to schedule appointments for my father, and while trying to do so, she repeatedly asked me for insurance codes and terminology I wasn't familiar with. I explained that I had the insurance information and referral, and that most offices simply verify the details themselves. Instead of helping, she continued speaking in insurance jargon and placed me on hold multiple times. At one point, she told me she couldn't access the insurance information herself. Minutes later, she somehow had all of my father's insurance information available through the referral that had already been sent. The entire conversation was unnecessarily confusing and frustrating. She then accused me of being rude. I was not rude--I was direct because I was on a short break at work and simply trying to get an appointment scheduled. There is a difference. What happened next was the most concerning part. After providing my father's information, I was told they would not be scheduling or seeing him because of my alleged behavior toward the receptionist. I was shocked. This is a neurology office where patients often wait months for appointments and are dealing with serious medical issues. Caregivers already have enough on their plates without being treated this way. Before writing this review, I read other reviews and noticed multiple complaints about rude front desk staff. Based on my experience, those concerns appear to be valid. I cannot speak to the quality of the doctor because we were never given the opportunity to become patients. The physician may be excellent, but the front office experience was so unprofessional that my father was effectively denied access before ever being seen. Very disappointing.

Lumbar spinal disc degeneration is no fun. One of the worst things you can do if you have this…read morecondition is participate in high impact sports such as running. I used to run 25 to 30 miles a week and did this for about 8 years. Unknowingly at the time, my lumbar spine and hips took a beating. I received a lumbar spinal fusion in 2001, and had complications (lumbosacral root disorder, hip spine syndrome and arthritis). Those complications led to my falling and sustaining 5 concussions (post concussion syndrome) in the last 2 years, and using a walker and a cane for mobility. Dr. Eric Ericson is my neurologist. I selected him after researching his credentials, which are outstanding. We also share the same alma mater (Go Cats!) so I felt comfortable immediately with him. What I like most about him is he listens and is supportive. The brain MRI results enabled him to create a plan tailored to my needs. With all of the falls, I've developed PTSD and painfully intense hip problems, too. I'm receiving hip injections, physical therapy, and massage and psychological counseling. Some days I want to throw in the towel, but my care team and family have been so supportive that there is no way I could ever let them down. I'm still climbing the mountain to recovery and know it will be strenuous at times, but I'm in good hands. I highly recommend Dr. Ericson and his staff because they not only know their stuff, but they really care. Yes, they care.

I had a very disappointing experience with the office management at this private practice. The…read moreoffice manager, spoke to me in a manner that I found rude, insulting, and unprofessional. Despite having already confirmed my appointment, I received repeated reminder phone calls, which felt excessive and intrusive. While I understand the need for appointment reminders, the frequency and tone of these calls were unnecessary and caused added stress. When I attempted to address the issue and asked to speak with the physician regarding the office manager's behavior, my request was refused. I was told that she was the manager and was spoken to in a dismissive and disrespectful way. Due to the way I was treated by the office staff manager, I ultimately decided to transfer my care elsewhere. Patients should be able to expect respectful communication, professionalism, and reasonable boundaries from a medical office.

When we had our very first visit, Dr. Ungar called that afternoon to see if the Prescriptions had…read morereached the pharmacy. He has a calm and quiet bedside manner and like to use comedy for getting patients relaxed. Sometimes the office can get busy, but everyone tries very hard to get all the patients serviced as soon as possible. Very Professional in all ways. Staff was very professional.

Our family has had the good fortune of being patients of Dr. Lin's over the last 12 years. His…read morededication, compassion, competence and knowledge are beyond compare. We wanted a doctor who could provide us with information and tools to help keep us healthy and prevent illness as well as help us avoid the unnecessary use of antibiotics and medications with serious side effects. At the same time, we also wanted a doctor with mainstream medical experience and knowledge that would guide us to effective mainstream medications and treatments when necessary. That is exactly what we found in Dr. Lin. He has kept our daughter off of multiple does of antibiotics and heavy medications. He has also helped my husband and I avoid serious medications and hospitalization. He has been a true blessing. I can't imagine raising our daughter without him.

Our family sees Dr. Osan and our daughter see Dr. Pagliere Osan. They are both incredible family…read morephysicians. We always feel heard and are seen in a timely fashion. When we reach out online we receive quick responses as well. We honestly couldn't ask for better doctors. As a family of 5 there isn't much we haven't showed up with at one time or another. They are both extremely knowledgeable and genuinely care about our health and wellbeing. A+

Be careful with this one. Visited him a couple times a few years ago when I was in between finding…read morea new doctor (my previous doctor left their practice). He's a (somewhat) knowledgable doctor but has a massively inflated ego. The first time I went he said that he doesn't want to treat ANYONE that goes to another doctor (including if you're travelling and need a doctor for a few months in another state/country). On the 2nd visit I had with him he said there was a "breakdown in communication" between us because I didn't want him as my primary care doctor and had medical attention from another doctor since the last visit (I dont know why his staff allowed a 2nd apt to happen if he was so against it). At that point the appointment was a waste, so I left. Got a letter in the mail less than a week later saying that he'd never treat me again because there was a "breakdown in communication". Really unneeded, condescending, and holier than thou attitude. If you don't want a patient to come into your office, don't let your staff book them, that simple. If you're looking for a knowledgable doctor that is the only doctor you go to, this is your guy. If you're like the rest of the world and theres a chance you'll visit another doctor, don't waste your time here because he will refuse to treat you and you'll get a rude letter in the mail that you hurt his feelings for visiting other doctors too.

Dr, Kaup is hands down the Dr. he is very caring and does a great job and the girls in the office…read moreare top notch I love going there.Celeste Anderson

Dr. Kaup himself is a very nice man and great Doctor. However, whoever answers the phone at this…read moreplace couldn't be more of a wench. I recently moved out of state and needed my prescription refilled at a nearby location. Instead of just telling me "okay, but make sure you see a Doctor down there asap," she proceeded to treat me like s*** and reluctantly took my information to see if the nurse could help me. The conversation ended with her basically telling me "idk, good luck." I had to call CVS where I live now to find out if my prescription got filled. Luckily they have half a brain to fill me in. They couldn't believe how terribly I was treated at this office. They need some sort of sign off from Dr. Kaup now. They sent a fax to this office and are waiting for an answer. I doubt they'll help, but I foresee a phone call in my future where I get scolded for "wasting their time," or some other BS. I'm pretty upset with the way this situation has been handled, and I wouldn't recommend this place to anyone. It's unfortunate, because Dr. Kaup was great. I just wouldn't want anyone else to have to deal with this bull. Good luck.