Called today to make an appt with a new gastro. I don' tlive anywhere near Bristol or Sapling…read moreGrove. I have family there and given the difficulty I have had getting an appt (even with the help of my primary care physician locally a relative suggested I try here. The woman said "What kind of insurance do you have?" I said, "United Healtcare. Dr Bailey was listed as 'In Network'." She said "But what kind of insurance do you have?" I said "Other than United Healthcare I don't know what to tell you. I see a Group Number. I see a Member ID. I see 'Choice'." She said "We are not accepting new medicaid patients right now. Is that medicaid?" I said "No I'm not on Medicaid. I have my own business/LLC and this is my company's insurance policy." "What is your primary care physician's name?" I told her his name but explained I didn't live in her region. She said "I will have to transfer you to Sapling Grove since you are a self referral." I was like "OK". So this other woman answers. She asks me the same things about insurance and doctor's name. She said "We are a 100% referral center." I said "Uh. Why is that if you are in my insurance provider as in network. And the other woman who transferred me to you said she was transferring me to you as a 'self referral'. Now you say you don't accept referrals. I'm confused." She said "Please hold". I just hung up. They sound very disorganized and not very accepting of new patients. I think I will just wait it out here in the DC Metro area.

I recently had surgery at this center. Absolutely everyone I came in contact with was great! Each…read moreperson was kind, caring, confident, sympathetic, etc. They all made me feel well taken care of and I was totally relaxed. Nurse Sharon was the best. Dr's orders were for 2 weeks of R & R after surgery, but Sharon told my husband I was to do no cooking or cleaning for six months. How great was that? I would not hesitate to return to this facility for any future needs & would highly recommend them to anyone who asked.

Dr Jonkers is very knowledgeable and practices excellent medicine. I have found her compassionate…read moreand caring. She won't give medications that she feels aren't indicated which ticks some people off but which shows she is practicing food medici

I have always received quality patient care at this medical facility. I presently see Dr. Jonkers…read moreand she is very caring and listens to your medical needs!

I have been going to this group for approximately thirty years and they have always been very…read moreprofessional.

This has been my worst experience yet with a gastro dr. I have been to many over the years and this…read moreone by far takes the cake. I have never dealt with a more unprofessional drs office! I went in desperate for some help and left so aggravated. They wouldn't schedule a colonoscopy/endoscopy together, they wouldn't tell me what my out of pocket would be for the procedures, they didn't even call to tell me what my blood results were after they were received. I had to send a separate email asking for those results to me mailed to my home. Leaving the office that day, I had a receipt showing a $0 balance and then received a letter in the mail for $50 balance. I wouldn't recommend this office at all! It had been nothing but a waste of a day off work and a waste of money! Even after all of that, I have been pointed out as the bad person this entire time. I was given a medication that "may not even help". Common sense says when you give something that may not work, you don't call in a 3 month supply of it. You call in a month and see if it works and then go from there. That said possibly working medication was $120 after insurance. This whole ordeal has been nothing but a money scam. Please do yourself a favor...and go elsewhere.