Dr. Emery at JCIM is with a doubt the best PCP I have had in my seven decades of life and I've had…read moresome good ones. He really cares about his patients and is tireless in doing the right thing for them. i can't say enough about the positive impact he has had on my well being. Staff is great as well. Things flow well and staff is both friendly and helpful.

Abigail Abram has been my primary care provider for a few years now. I actually drive just over…read morefour hours to see her because she is such an exceptional provider. She's always thorough and responsive. She is very personable and spends time trying to get to know her patients.

Oh no, what could improve well a lot most everything that involves healthcare…read more My mother was in the hospital this last week Over a heart condition. They treated her very very poorly. They did not take good care of her. They were rude and yelled at her. They didn't check on her left room for eight hours without any one coming in to tell her what was going on without any water without any blankets . The only people that came in to check on her that day were the doctors she had absolutely no nurses come in to try to help her take care of her comfort her or anything or listen to any of her questions.

The ER service I received the evening of my accident (9/13/2025) was wonderful…read more THEN I RECEIVE 2 EXTREMELY EVASIVE BILLS BASICLY STATING "PLEASE PAY US $XYZ". No itemized statement just an extended hand asking for money, no explanation! This used to be a community hospital, built and paid for by local Kingsport TN citizens. Until they SOLD it to BalladHealth (AWFUL CORPORATE COMPANY) BalladHealth has screwed the locals, the doctors and the nurses! I'm trying to contact a warm body in billing and the AI phone system sends me to Punjab in India FOR HELP! If Trump REALLY wants to "make America great again" he needs to go after corporate companies like BalladHealth instead of illegal migrate folks who will do jobs that Americans won't!

Up until now I have been very pleased with the care provided by Dr. Landore at Mountain Regional…read more HOWEVER, on 9/30/25 they had 14 doctors leave their practice with nothing left but one NP. There was NO notice given to any of their patients whatsoever & no information as to where our doctors went! This was my primary care doctor & they disappeared without any notice? This was a very poor and unprofessional move on the part of State of Franklin Health and has left many, many patients without a doctor. This shows they absolutely do not care about their patients. Tell me, just how many DECENT doctors are going to go there to take care of people when they hear that all 14 doctors have left at the same time? Not quality doctors I would bet. Obviously, I would absolutely not recommend and would say to SERIOUSLY look elsewhere!

Dr. Kauzlarich and his staff are absolute professionals. I have always been treated with the…read moregreatest respect. They are responsive to my questions and concerns. I highly recommend them.

Dr Jonkers is very knowledgeable and practices excellent medicine. I have found her compassionate…read moreand caring. She won't give medications that she feels aren't indicated which ticks some people off but which shows she is practicing food medici

I have always received quality patient care at this medical facility. I presently see Dr. Jonkers…read moreand she is very caring and listens to your medical needs!

I find the doctors, nurses, lab techs, and secretaries to be knowledgeable, professional, and very…read morekind. I have been a patient since I moved to this area in 2008, and they have been outstanding this whole time. In those 17 years, I have experienced a number of challenging health conditions; SOFHA has helped me navigate these every step of the way, and with expertise. I'm speaking primarily of my primary GP, Dr. Merrifield, and her staff, but I am also impressed by the superior service provided by the walk-in clinic and at the mammogram center. I plan to be a patient for years to come and have proudly (and will proudly) recommend SOFHA to friends and family.

When you inquire about your results, absolutely avoid any disagreement with the nurse, particularly…read moreHeather. Otherwise, you'll likely receive a letter of discharge without ever having a conversation with the doctor. It's a terrible way for a medical practice to treat patients.

Dr. Weisgerber is a rare example of a doctor who runs his practice as if caring for patients is…read moremore important than making money. David has a relatively small and very personalized practice. He always takes the time to get to know his patients. He personally performs all medical services in his office... things that would be handled by a nurse or a PA almost anywhere else. If you call his office, he usually answers personally if he is not with a patient. In short, David is a fine doctor who is the polar opposite of corporate medicine.

Just moved here from SC and having to establish health care in a new area is always a little scary…read more The staff here made it so easy and comfortable. I never felt rushed with Dr. Hancock and he really listened to me. My first visit was very thorough and I'm so glad to have found an awesome new doctor.