Went here on a referral from my primary doctors office, I had previously been to another Gastro in…read morethe area and DID not want to go back there, I was very pleasantly surprised, my appointment was for 1pm, I had to be there at 12:15 to get checked in and prepped, I was in and out of the office just shy of 2pm, that was for a scope and everything, the previous office i went to i waited HOURS for my scope, it was frustrating, the bedside manor was not good and it was an overall mess. I will definitely recommend this location, and this dr, i saw Dr. Shirak, very informative, very quick and his staff was friendly!

The staff is very rude. When I would try to explained my answer she had no time. The doctor was…read morehelpful and seemed nice..but the staff not so much.

When Dr Gurney left this practice when downhill. The office is uncooperative and unaccommodating…read more They will drive you crazy trying to communicate with them not taking calls and not returning calls timely. I actually stopped in to make an appointment and is spite of the appointment person being on the other side of the counter I was handed the phone # on a card to call her. I did and never heard back. I don't think I am going back.

Exceptional customer service. Dr. Khetarpal is wonderful. I have been coming here for years to have…read moremy colonoscopies and endoscopes. I also saw Bonnie Mohler for the first time and really liked how she explained the issues I was having and what I needed to do to alleviate it.

Well, I just spent two days preparing, and a day of fun having a routine colonoscopy, only to be…read moretold that the results were inconclusive, and I should come back in six months for another one. My recommendation would be to cancel all upcoming appointments with this organization, until this office figures out how to do what they're trying to do. In my 64 years, this is the most unprofessional medical experience I've ever encountered. It certainly explains their 2.5/5 Google review rating. I wouldn't stay in a 2.5/5 motel, why would I go to a medical "professional" with that rating? I only wish that I would've seen that prior to scheduling with this office. The reason the results were inconclusive is because I precisely followed the two day prep, as instructed, by THEIR office, and my system was producing material that made it so they couldn't get a good results. As I was lying in the bed, prior to my colonoscopy, explaining to the lady that I hadn't eaten since Monday afternoon(this was Thursday morning), she shook her head and said something to the effect of: These two day preps sometimes don't work because your system starts producing material again. Apparently, that's exactly what happened. She even went as far to say that, in most cases, the insurance wouldn't cover the necessary second colonoscopy. The interesting thing was that as I lie in bed in preparation for the colonoscopy, I heard someone a few beds away, being told the exact same thing. At that point, I should've gotten up and walked out. To say I'm mad would be a complete understatement. I've wasted an entire three days only to be told that I have to do it again. There were two sets of instructions, both issued by their office. The set of instructions on the left begins between the hours of 6 and 9PM, two days before the procedure. The set of instructions on the right begins the moment you wake up, two days before the procedure. In preparation for this, I was mailed two different sets of instructions. The set of instructions on the right, with the two day prep, was the most recent one, so that's what I followed. The last time I had a routine colonoscopy, 14 years ago, I was required to drink one small container of prescription liquid the day before and had no issues. Why was this office issuing two different sets of instructions? Why did the nurses or prep staff know this was going to be a problem? Am I their guinea pig? Are they experimenting on me trying to figure out what works best? When you go to a medical professional, you'd like to think they have these things figured out. This was obviously not the case here. Feel free to contact me.

Dr Naffah is very knowledgeable in his field. I've had several…read more Colonoscopies preformed by him,and highly recommend him. I am a firm believer in a doctors staff can either,make a doctor's practice. And he has an excellent staff,which is ,kind,caring and always courteous. I must add,Dr Naffah has a great sense of humor.

Life-Changing Experience with Dr. Drevna…read more Bladder incontinence is extremely embarrassing and stressful to deal with on a daily basis. Going to see Dr. Drevna and having the bladder sling surgery truly changed my life. At first, I could barely bring myself to walk through the door -- I almost drove away. I had to remind myself that these doctors deal with this every day and that I didn't need to feel ashamed. When the (very good-looking!) doctor walked in, I actually got even more nervous -- but once he started talking to me, I instantly felt more comfortable. His bedside manner is both funny and calming, which helped me relax right away. Dr. Drevna first suggested I try pelvic floor physical therapy before surgery. Walking into that appointment was hard too, but I'm so glad I did it. Physical therapy turned out to be incredibly educational. Honestly, every woman over 40 should go -- you learn exercises and habits that can make a real difference. Unfortunately, my busy schedule made it hard to keep up with regular sessions, so therapy alone didn't work for me. When I returned to Dr. Drevna to discuss surgery, I had to go through some tests to qualify -- including one involving a catheter. I was very nervous, but every nurse I encountered was kind, patient, and reassuring. They made the process so much easier and helped calm my fears. By the time my sling surgery day arrived, I wasn't nervous anymore. I felt ready and confident. Dr. Drevna even made me laugh that morning! I noticed he wore crosses around his neck, which gave me an extra sense of comfort and peace. The surgery went smoothly. My pain afterward was minimal -- maybe a 3 out of 10 from the small incisions. Now, I feel like I have the bladder of a 20-year-old! I highly recommend Dr. Drevna and his team. They were compassionate, understanding, and truly changed my quality of life. If you're struggling with bladder incontinence, don't be afraid to take that first step -- it's worth it.

The NP literally walked across the room and placed her stethoscope on my stomach while I sat in a…read morechair and declared everything sounded fine. She then continued to talk over me while telling me I would be scheduling a colonoscopy and explained the prep I would be required to do. I felt like I was scammed into doing a colonoscopy. This is all about money... you Will not be heard here.

Everything was great. Staff is polite,kind & helpful answering question. Monica is wonderful! Dr…read morePontikos listens and makes me feel cared for.

This isn't the most "exciting" of Yelp reviews compared to restaurants or other things to do, but…read morethis is a great place to get treatment for your GI issues. Dr. Myers is patient, kind, and understanding. The office is always wonderful about fitting appointments into my (often hectic) schedule. I appreciate them and everything they do. It makes having a chronic issue a lot less stressful and scary.

From the owner: We are happy to announce 2nd anniversary opening of our state-of-the-art medical office and…read moreendoscopy center located in a brand new 40,000-square-foot facility established The building includes three procedure suites, 12 recovery beds, examination rooms, and administrative offices. It offers innovative technology, such as paper less medical records information database. The office is conveniently located at the Northeast corner of I-71 and Route 303 in Brunswick, a more central location to better serve our patients in Medina and Cuyahoga counties, including local area hospitals. Our digestive health center includes the latest in medical technology and patient comfort and privacy. Our care is provided by board certified gastroenterologist and trained medical staff specializing in the field.

I would not recommend going here if you have issues. You are only allowed to communicate with an…read moreLPN & unable to communicate with your original appointment person which was the NP. The only time they reached out was that I sent them an e-mail that they were not answering my questions on their portal when I was having issues. Always see the Dr. but I am going to a new Digestive Disease doctor elsewhere.

Typical care and experience. Office staff were great and nurses were too. Would recommendread more