AVOID! If you don't play ball with them, they will harass and bombard you with junk mail for life with low offers to buy your property. AVOID! read more

Great locations around DFW. Managers are very responsive. We enjoy working with them.

I lived at a Gator Investments property Marine Plaza apartments for a few years, and it has certainly gone downhill. Take my advice and DO NOT work with Gator Investments. They are extremely unorganized and sketchy. Besides there only being one AC which is too small for the apartment so the living room is always hot: The old tub and shower are painted instead of replaced and they have been peeling really bad for a while now. My girlfriend actually cut her finger on a piece of the cracked and peeling paint while cleaning. I asked management to have it repainted but nobody ever came. At this point I've given up on that since I'm def not renewing my lease. They turn off the water randomly for "plumbing emergencies" without prior warning ALL THE TIME. If you live here, hope you don't have to shower before work on one of these many occurrences. A few months back management switched online rent payment providers and I set up autopay, exactly as instructed, like any responsible renter. TWO MONTHS IN A ROW these ass holes put a very condescending note on my door that I was "late on my rent" and to "govern yourself accordingly" and "pay immediately" which of course I already auto paid. I had to provide proof for them to "waive the late fee" as if they were doing me a favor. But my poor neighbor in the same situation as me had to fight with management for months for them to remove the late fee. How disorganized are these people? This was more than infuriating. But worst of all my car has been towed THREE TIMES from my own apartment complex. I live here with my girlfriend, and she has the parking pass, and they refuse to sell me another. So I started parking outside the gate and someone crashed into my parked car and left. Not to mention the many parking tickets I've received considering how much time and effort I have to put into paying for parking 24 hours a day when I mostly work from home. They used to only tow at night, but recently switched companies and towed me in the middle of the day. I'm out of options. For the money I've wasted living here I could have been living in luxury somewhere else. TRUST ME, the frustration, time and money you will waste here is NOT WORTH IT. I will NOT be renewing my lease. Do not give these people your hard earned money. Edit: they never told me that I had to notify them a full 2 months before moving out, and the ass holes charged me $40 a day after the fact. So even though I treated their property perfectly, they stole 90 percent of my security deposit. When I asked them for a copy of the part of the lease that says they can do that, they simply ignored me. FUCK THIS PLACE. read more

Would give them a ZERO if that was an option. Worked with the branch out of Texas...horrible customer service, rude individuals, would talk over you, took 60 days to pay a net 10 invoice, would not return phone calls and was told they could squash the "little guys" by delaying payment another 2 months. Awful, awful experience. We provided the work requested in a timely manner and deserved to be paid for the work done. Once I got upper management involved, the Florida office, we had our check Federal Expressed the next business day. 60 days for a $367 check...would not recommend doing business with this company. read more

This company is a managerial mess from top to bottom. It is a shame because they are responsible for some of the nicer, more affordable properties in the area. I had the experience of renting at one of their properties for one year. In that time, the building went through 3 separate property managers. The first set of property managers (a pair of women whose names I cannot recall) were serviceable. They helped where they could. Although one seemed ruder and less capable than the other (thus causing one in the pair to do most of the work), the general consensus of the residence in the building was they got the job done. I would say the worst experience I had this pair of property managers was when one of the new residents moved into the building and was not told we had assigned parking spots. The spot he ended up arbitrarily picking was my spot. I ended up resolving the issue by calling the towing company and having the vehicle removed. Property management failed more him than me there in my opinion, yet both nonetheless. One day about four months into my lease, I sent an email to both property managers. I received a bounce back stating that the email addresses no longer exists. It was also around the time that new water meters were installed in the property. It went from "water was included" to "you have to pay water monthly" halfway through my lease (don't know if that's allowed or not but I didn't see an issue with it at that time). At this point, it was when my experience with the company became one they could no longer redeem themselves in my eyes. My first water bill came in around 70-80 dollars a month. Mind you, I am a single male who tends to eat out a lot and with no washer or dryer in the unit, so the bulk of my water consumption is showering, brushing my teeth, and flushing the toilet. Naively and not bothering to fully read what I was being charged, I paid the first month off believing it is some sort of initial utility fee. Until my next bill came around, and was again for 70-80 dollars. I begin to ask my neighbors how much they pay and consume. They gave me the impression I consumed less, yet I was paying way more. One of my neighbors even checked my apartment with me. We turned off all the water valves to make sure there were no leaks, and the water meter was still steadily rising. By that point, I engaged the new property managers with my concerns. They stated they will "look into the issue and get back to me." A week passed and they never did. My water bill again abnormally high. I was expected to pay almost 200 dollars worth of water consumption for only 2 months worth of use. Again, I reached out to the new designated property managers (this time by phone) and they would " look into the issue and get back to me." I heard from said property managers a week later with a notice on my door saying I am in violation of my lease for not paying my water bill (the one I informed them of and they would "look into for me"). At this point, I decided to place a call to their main office to explain my side of the story again. The person who attended basically told me in an apathetic tone "I cannot help you. Call back later." I would call the phone number to my property manager again. I would not get an answer or a call back about my situation. I finally decided to call a separate phone number they have designated for prospective lessees. When I got another prompt for a voice mailbox, I decided to forgo leaving a message and just hang up. Within 5 minutes of placing that call, I received a call back from leasing agent seeing if I was interested in renting one of their properties. In an abrasive manner, I reminded the leasing agent I was already leasing from them, yet I could not get the adequate service I needed to attend to the issues I had through the proper channels provided (i.e. I read the kid the Riot Act). After 20 minutes or so of me denigrating his company and employer over the phone, he was able to get someone to assist me with my water bill problems in the name of Donna. She assured me she will get to the bottom of my issue and send someone out to look at the water meter for me. She called back and left a voice mail stating that they did find an issue in my apartment. She is going to address the issue of billing with CWE and to not PAY THE BILL UNTIL I HEAR FROM THEM. I took them for their word and went about my business. PLEASE CHECK GOOGLE REVIEWS FOR THE REST... LONG STORY SHORT: THEY SUCK! read more

Sunday, January 1, 2017 Marine Plaza maintenance personnel entered my apartment without warning. I came home to find people in my unit. I was extremely startled, this is unacceptable. They proceeded to remove the water heater, claiming it was responsible for the water leaking to the apartment below me. I was told someone would be coming to install a new water heater the next day, Monday January 2. However, nobody showed up. When I inquired if someone would be coming to install the equipment, I was told by Pedro of the Marine Plaza maintenance team that a plumber would come by Tuesday to install because his team was not sure how to proceed with the task. I was without hot water from Sunday, January 1 until Wednesday January 4. The water heater was indeed installed the next day Tuesday, January 3rd, but not by a professional plumber, instead it was installed by the unqualified Marine Plaza maintenance team. Again i was notified that someone would be entering, nor was i notified after the job was completed. After the water heater was installed on Tuesday, January 3rd I received a text at 5:20 pm saying that maintenance would be entering my apartment due to a plumbing emergency. I called after receiving the text to see if everything was ok. During the call I was not notified that my apartment was flooded with water, which is obviously important to mention to a paying occupant of the unit. When I arrived home from work, around 6 pm on the 3rd, water was covering the floor of my apartment from my master bedroom closet to the front door. My rugs, shoes, clothes, books and other personal belongings were soaking wet. Your property manager on duty was no help. The plumber and maintenance team left pipes and other materials in my closet at the end of the night.They did not leave until after 10 pm. I started a new job on December 19th and was already forced to call to out to try and salvage my wet belongings. After the flood I had to run huge, noisy fans in my apartment for the next 3 days. There are still huge holes in my closet from the plumbers work and I am completely in the dark on the next steps. I am extremely concerned about mold. The apartment below mine has a mole problem, therefore I believe it has or will spread to my unit. Your leasing office claims someone came to do a mold test on Monday, January 9th. I called for the results and was told the company would be sharing the findings on Thursday, January 12. I called the leasing office on Friday, January 14 and they claim they have still not received the results. This is ridiculous, a major inconvenience and a hazard to my health. Something needs to be done. I would hate to have to take legal action or get the media involved, but that will be my next steps if something is not done and I am not compensated for this dilemma. Additional ongoing issues: * Property is infested with termites * I have been requesting a peep hole for my front door since September 2016 * Parking limited * Maintenance never notifies me before entering * Gate call box has never worked * Person who answers maintenance line does not speak English read more