I had a leak in my shower. I had tried local plumbers that showed up in Google. Nobody would come…read moreor return p​​​​​hone calls. I am having to go in for surgery and would not be able to use the tub. My son gave me the phone number to custom comfort plumbing. I called them and within 2 hours they were here they got my problem fixed. I would recommend these people.

We had a furnace installed. They were very professional and did a great job. We are having them…read moreclean our ductwork. My brother-in-law is also getting a furnace from them.

Rich, the owner for my zip code, is a very knowledgeable man who explained everything he was doing…read moreand why. I regularly was getting a message on my new dryer to check dryer vent. I thought it meant the dryer filter, which I always clean after each load. I thought it was a sensor problem on the dryer. Then I thought about the 22 year old vent from the laundry room to the outside that you can't see, let alone reach! That was it! It's $59 for him to come out, and I feel he was very honest, because I wanted him to take the back off my dryer to check inside and he said I didn't need that because there were no signs of a problem there. I did end up spending $300+, but I now have a permanent, non-flammable, non-crushable connector hose (they aren't even allowed to sell the hose the appliance store used when they installed it two years ago) and a critter-proof outside vent (he found old acorns in the vent pipe). Dryer fires are real! This is not a paid advertisement, even though it sounds like one!

WOW!!! Boy am I glad I called and received a THOROUGH cleaning of my dryer vents inside and OUT…read more Rich was extremely professional, took pictures, and explained in detail what he need to work on. He even repaired a small crack in the dryer connection to the wall that I would never know happened. Over the years this lint really builds up and now I can rest easy my house wont burn down from dryer issues!!! Cathryn from Youngstown

all three of the gentlemen were super nice. They worked extremely well together and you could tell…read morethey were well rounded on their knowledge. I was extremely pleased with the service that I got from them. I would not be afraid to request the three of them to do anything around somebody's house.

We chose Ainsley after a personal recommendation and because Tom (owner) and Jordan assured us we'd…read morereceive excellent service. We purchased their top-tier A/C system, upgraded media filter, and 12-year warranty for over $14,000. The installation, led by Shane, was completed in early June, but within 3 1/2 weeks the system stopped cooling. On June 29, we discovered the upgraded media filter we paid for had never been installed, our old rusted drain pan remained, and a wire blocked attic access. Technician Mike confirmed the 1-inch filter was improperly installed with large air gaps and later found the system appeared undercharged with refrigerant. On June 30, Technician Mike evacuated and recharged the refrigerant, but the house still wouldn't cool and we had to sleep in our basement. On July 1, Technician Conner suspected issues with both the line set and ductwork. He recommended line set replacement. We shut the system off because it made the house hotter and more humid, rented a commercial dehumidifier from Home Depot, and again slept in the basement. On July 2, installers led by Jacob replaced the line set using bright white line-hide on our brown house. After I stopped the work, Jordan obtained approval to have it professionally painted. Installation manager Ron also promised reimbursement for our dehumidifier, a refund for the uninstalled media filter, ductwork repairs, and follow-up scheduling. After the line set replacement, the system cooled, but over the holiday weekend thermostat error codes repeatedly shut it down. Keith (another manager) instructed us to reset the breakers until another technician could come. On July 7, Tech Matt reviewed the system and found error codes dating back to late June. He concluded the air handler was working much harder than it should because of poor airflow and acknowledged the problems would likely continue until the ductwork issues were corrected. By then, our electric bill had increased by over $200, despite replacing a 30+ year-old system with a high-efficiency unit. As of July 7, despite paying in full, we are still waiting on a $625 refund for the media filter that was never installed, approximately $250 reimbursement for the dehumidifier, and scheduling of the ductwork repairs and the painter. We have had to repeatedly call Ainsley ourselves, often waiting hours for updates. We understand that problems can happen with any installation. Our frustration is not that issues arose, but that nearly every visit uncovered another installation problem, that communication has largely fallen on us, and that many promised resolutions remain incomplete. We will continue to update this review as the situation progresses.

Had some electrical work done. They gave me a free quote the same day I called. Best price and…read morereally fast service. Highly recommend.

From the owner: We specialize in HVAC and electrical. For honest repairs and service give us a call. BBB accredited.read more

Gabriel was incredibly polite, helpful, and efficient. He cleaned our air ducts and performed mold…read moreremediation. He took the time to explain everything and made sure we understood the process. Highly recommend Gabriel for his professional and thorough service!

The heatwave in June reminded me that we needed to get our A/C serviced to make sure all was well…read more Talked to Tony, the owner, to set up our appointment. Very nice guy. Price was right in range of what I expected to pay. Tony made sure I understood the process and that all my questions were answered. The day of service, the tech was great. Arrived promptly, was well-mannered, and explained everything well both before and after. He did all the needed work in about an hour and that was that. We will very much be using this company in the future.

Hello all I needed a new HVAC company my guy retired. ( good luck to him ) Now on to the New Guy,…read morelol. Tony Brunner got my attention by giving me a date and time of service, the very next morning before we even spoke. I liked that first, then after speaking with him I felt comfortable scheduling service. Robert the service tech was great on time, quick and efficient with a reasonable cost for ac/furnace inspection. All systems running smoothly Thank you for taking the time out of your busy day to read my review!