Worst delivery and customer service. I've called and emailed with no resolution or response from…read more"management". My 94 yo father needs the paper delivered to the porch because he can barely walk. It is often on the sidewalk or driveway. Last fall he attempted to retrieve the paper from the driveway and fell down the stairs landing himself in the hospital. I informed them and still no response. Customer is non existent these days. Very disappointing.

I am beyond angry at the lack of communication that I have received this past two weeks. Two weeks…read moreago, I signed up to receive digital seven days a week and a Sunday newspaper. Since that time, I am receiving a daily newspaper but no paper on Sunday. Today is the second Sunday I am missed. I asked Friday if we are missed again today, what number should I call to get a paper. I was told 518-395-3060. I was on hold for 20 minutes, figuring out after that amount of time, there is no one to answer that phone. We have received the Gazette for approximately 50 years. This is the worst service I can imagine. I'm ready to quit once and for all. Can anyone who knows what they are talking about and promising, do anything about this?

For a short period of time, the Capital Region found itself without an alternative news weekly…read more Look, websites are great. Blogs are groovy. Social media is all around us. Fine. I get it. But printed news still holds a place in my heart. I always look forward to Wednesdays when the new issue appears at local businesses all around the Capital Region. You can't beat the price. Free is free. And there is something much more satisfying about reading a tabloid paper than scrolling on the phone. Part of that is that I'm less inclined to be distracted from whatever story it is that I'm currently reading. This week's issue has a great piece on Lark Street's vegan joint in addition to the amazing show at Albany Center Gallery. Speaking of the arts and events, as much as I enjoy the Yelp events tab, The Alt's event listings are fantastic. As the paper matures, I'm sure it will become just as indispensable as its predecessor, and its content will beef up. But until then, this is a very welcome voice on the local media scene.

Being a lifetime road geek, traveler, and map collector, I enjoy shopping at the company store. The…read moreJimapco publishes their own street maps/atlases and large wall maps for all of Upstate New York, Vermont, New Hampshire, Northeast Pennsylvania, and Western/Central Massachusetts. The Jimapco maps are very easy to read and understand compared to other maps. They do carry other brands of street maps for other parts of the USA. They also sell the DeLorme atlases for all 50 states, travel guides, hiking/boating maps, and travel accessories.

From the owner: JIMAPCO has been making Maps to swear by, not at! for nearly 50 years. Be they paper or complex…read moreinteractive digital on your mobil device or computer, JIMAPCO's creativity and attention to detail allows us to deliver a superior product every time. Today, in addition to our traditional and highly acclaimed paper maps and atlases, JIMAPCO offers a variety of sophisticated digital mapping solutions for businesses and organizations who want to see their information on high quality "layered" maps to see trends, patterns, and opportunities.

I have been a delivery customer of the TU for decades. I live on a main highway w a long driveway…read more Have I rec'd every paper, no. I have even seen a lady up the road taking my paper before I could get it! I settle for E edition when the delivery doesn't arrive or is late, which is seldom. These complaints re delivery, cancelation are valid and should be addressed. Newspapers all across America and the world are folding and according to surveys it has nothing to do with delivery or content. Primarily it is due more to the 24 hr news cycle on cable and the internet. A population that doesn't read and is only interested in agreeable news doesn't help. Several "fact checking" sites rate the most watched cable outlet as the least reliable for truth in reporting, scary. Your problem will eventually disappear along with the "Free Press". Tom Paine Brunswick

When we moved to Albany my wife and I began to take the Times Union digitally as we felt we should…read morehave a reliable source of local news. However, after a few years we both cancelled it as we found little actual local news -- as most of the articles are quasi advertisements. Overall, it's a collection of AP articles, cartoons, and many many many ads. If you want to the local high school sports results it's a decent resource. I did find the periodic opinion pieces by Churchill interesting even if I didn't agree with 2/3 of his opinions (read both conservative and often mean) If you occasionally find an article of interest popping up in your internet browser you will quickly learn it's behind a paywall -- the Times Union isn't giving anything away for free. Last week I was particularly irate when the TU had sources of information about the abrupt change in Albany County primary voting polling stations but with no sense of public service the TU wouldn't allow non-subscribers to access that information. I define that as a total lack of commitment to the community. We take the NYT and unfortunately the Times Union handles distribution for the NYT, WSJ, and NY Post as well. When our papers haven't arrived it has been impossible to get through to anyone at the Times Union -- though I have spent considerable time drilling through their website for contract information. After NYT reps were routing complaints to the TU for months with no resolution, I finally had to write the TU and indicate I was filing a complaint with the Better Business Bureau. Once I did that magically my delivery issues then vanished. Periodically the driver delivers the paper edition of the Times Union instead of the NYT in error. The paper edition is simply without value. Glancing through it takes about three minutes -- tops. It's articles focus on the sensational: thefts, fires, shootings, gruesome murders. What would want would be something about referendums and civic issues but usually that's nada. I guess the TU stays afloat from ad revenue. Occasionally a rare good investigative article is written but rare is the operative word.

While I'm usually the techy in our home, occasionally I get stumped and have to call in backup…read more Fortunately for me, I stumbled upon The Computer Mechanic in Schenectady! Before I get into it, let me give you some background... In my home, an annual trend has slowly formed with the simple phrase, "Something happened to my computer". It started with a pricey Macbook, where liquid was accidentally spilled onto the device. The Apple store happily offered a fix that cost nearly as much as a new computer -- which led to me purchasing a newer Macbook -- only to have the motherboard die 9 months later with another hefty $800+ fix. So now we have significantly less expensive, and oddly more powerful Chromebooks! Well the other day, the same chilling phrase echoed in my home, "Something happened to my computer". I researched and tried everything I could find online, positive that I was following the right directions, but to no avail. So I decided to seek outside help (!sacrilege!) and came upon The Computer Mechanic's Google Maps result and website. I filled out the online form, and within minutes, I had a short and to the point response. It was after hours, so the next day I hopped into my car and drove over. Being an 80's Nerd myself, the business was exactly what I had hoped it would be. Quiet, lots of computers and parts everywhere, a beautiful wall of old motherboards, and uncomfortably bright glow of several monitors. The guy behind the counter took the Chromebook and said, "when do you want it back by?" To which I replied, "when could it be done? I mean, I have no idea how long it will take." He said, "it shouldn't take too long", and it was late afternoon, so I suggested the following day. Then I confirmed that I provided my email and phone number on the webform and left. The next day, I emailed to check in, and they said it was read. I showed up, cracked a few jokes that didn't seem to land, swiped my Credit Card, and was out the door in minutes. In all honesty, these guys were really great and seemed to know what they were doing. They were even running their "Wipe & Reload for $60" special, so it cost practically nothing compared to places like Geek Squad. It's definitely a no-frills experience. But when you just want to get your computer back up and running, without being upsold on a bunch of garbage you don't need, this winds up being the absolute best type of experience one could hope for. And because it was so inexpensive, I can afford to go to The Computer Mechanic instead of wasting hours trying to figure it out myself. The next time I'll absolutely be back for my annual, "Something happened to my computer" pilgrimage.

Erik and Oscar are very knowledgeable. Pleasant to work with. Can fix any computer or electronics…read more Highly recommended.

I have been watching channel 6 for years. I've tolerated the change in the programming...but the…read morehalf hour program consists of 15 minutes of repeated weather, 10 minutes of sports and 5 minutes of actual news in the area. I feel that some of the news anchors arent sincere and come off as fake...they come off as joking but they're laughing with each other and it's hard to take them seriously. Air heads...and fake comradery.

They got rid of Nick Johnston, Ed O'Brien passed away, and Jack Lamson had enough and got into…read morebrewing. You (WRGB) are well on your way to boring people to death and not watching.... people watch the morning news because it WAS funny and a little unpredictable. And really...most of the long timers are buffoons who are lifers (born and raised and never left Albany...). The lady at 6pm (you know who...) is insufferable...Liz would get absolutely eaten alive if she pulled this Queenie thing/persona in Connecticut...but in Albany she's an institution. Get Julia somebody with a brain and some wit like Jack (not a Ken doll...)....