While I'm usually the techy in our home, occasionally I get stumped and have to call in backup. Fortunately for me, I stumbled upon The Computer Mechanic in Schenectady! Before I get into it, let me give you some background... In my home, an annual trend has slowly formed with the simple phrase, "Something happened to my computer". It started with a pricey Macbook, where liquid was accidentally spilled onto the device. The Apple store happily offered a fix that cost nearly as much as a new computer -- which led to me purchasing a newer Macbook -- only to have the motherboard die 9 months later with another hefty $800+ fix. So now we have significantly less expensive, and oddly more powerful Chromebooks! Well the other day, the same chilling phrase echoed in my home, "Something happened to my computer". I researched and tried everything I could find online, positive that I was following the right directions, but to no avail. So I decided to seek outside help (!sacrilege!) and came upon The Computer Mechanic's Google Maps result and website. I filled out the online form, and within minutes, I had a short and to the point response. It was after hours, so the next day I hopped into my car and drove over. Being an 80's Nerd myself, the business was exactly what I had hoped it would be. Quiet, lots of computers and parts everywhere, a beautiful wall of old motherboards, and uncomfortably bright glow of several monitors. The guy behind the counter took the Chromebook and said, "when do you want it back by?" To which I replied, "when could it be done? I mean, I have no idea how long it will take." He said, "it shouldn't take too long", and it was late afternoon, so I suggested the following day. Then I confirmed that I provided my email and phone number on the webform and left. The next day, I emailed to check in, and they said it was read. I showed up, cracked a few jokes that didn't seem to land, swiped my Credit Card, and was out the door in minutes. In all honesty, these guys were really great and seemed to know what they were doing. They were even running their "Wipe & Reload for $60" special, so it cost practically nothing compared to places like Geek Squad. It's definitely a no-frills experience. But when you just want to get your computer back up and running, without being upsold on a bunch of garbage you don't need, this winds up being the absolute best type of experience one could hope for. And because it was so inexpensive, I can afford to go to The Computer Mechanic instead of wasting hours trying to figure it out myself. The next time I'll absolutely be back for my annual, "Something happened to my computer" pilgrimage. read more

The Computer Mechanic - Front of Business - IT Services & Computer Repair Near Me - Schenectady, New York

Erik and Oscar are very knowledgeable. Pleasant to work with. Can fix any computer or electronics. Highly recommended.

Eric was so friendly and very knowledgeable.Called him up,He was there within hours.Highly recommended.He will be the Guy I call when I have a computer problem read more