I've been to Eric's shoes several times with a friend and this time I'm coming to purchase. I…read moreneeded boots , why? Lol, because of the snow and slush and I was late buying this year. This is an expensive place to shop but there are prices on n the low end. it's a comfort shoe place and if you want comfortable shoes, well you know, this is the place for it. I love to engage sales associate to see what level they are on. There's levels to sales and there's a developed skill for persuasion for closing a sales/getting a customer to buy or walk out empty handed or to make an actual purchase, one or more shoes. Sometimes it's the customer that knows whether they are buying or walking. Let me explain, briefly! A cordial greeting and offering assistance is key. You have to break the ice. I used to work for Bostonian/ Clark and Bakers Shoes. They had beautiful boots for women. Anyway- I greeted and broke the ice. The person said that they didn't have money to buy. Reading the potential customer - they were staring at the boots for about 5 minutes. I told her, it doesn't cost money to try on a pair of boots. Conclusion, she waked out, boots in hand. Commission sales mind you! On today 1/28/26 one sales rep greeted and broke the ice but did a relay to his associate. So I picked out the shoes that wanted to try. Levels - the customer comes in with one shoe in mind the sales rep should bring other styles close to desired shoe or another color. So I picked the shoes and made his job easy, very easy. One thing he did that I loved, he serviced me giving undivided attention and assisted me with putting on casual socks and help me put on the shoes. I had dress socks on and it gives a different fit. CONCLUSIONS-I walked out with multiple boots in hand. I basically sold myself the boots and scored $10 percent off. There are areas of improvements - if you greet the customer, seat the customer don't pass them off to someone else. Pro tip- aleays ask if there's a promotional sale. In my case. The promo was advertised. I'm a happy camper today willing to.... Inspire more, Yelp more!

Ordered and paid for a pair of shoes online. It took them six days to notify me that suddenly they…read morewere out of stock of what I had ordered. Their website and inventory need to be synced better. Disappointed first-time (and last-time) customer. Hoping I get my money back...

Business hours are wrong online. Got there on Sunday and it was closed. Drove 19 miles for nothing.read more

This is a great shoe store there some good shoes, and good clothes. I say come here for some great…read moreshoes to give your kids, or yourself for christmas.

I love this store! Initially drawn to it by a Groupon, but so glad I found it. They were great at…read morelistening to what I was looking for and figuring out my size....I ended up 3 pairs of jeans that fit amazingly well, even though I only had wanted to get one. They also have a frequent buyer program where you can stamp a card to get a pair of jeans free after making 7 or 8 purchases - great deal in my opinion. Caveat: this is specifically a high end jean store so most jeans here run in the $150 price range. however, once you get on their mailing list, they will send you coupons for 30% off etc.

I also went here because of the Groupon. They were really helpful and found quite a few pairs of…read morejeans that fit me perfectly (THAT NEVER HAPPENS!) Ended up just geting one of the DL1961 which I loved so much I would have actually paid full price. They weren't pushy at all which is a breath of fresh air.

I have been a long customer I no longer live in New York but when I come throw I pass by and buy…read moremy daughter sneakers he has been around since flushing was the spot to hang out at.

Very bad service, the worst service I have ever experienced, my friend bought shoes there. The size…read morewas too big , then when he brought it back, and they refuse to exchange, and said it was dirty, but my friend didn't wear, and can't speak English then have to leave, when I went there speaking for my friend, the shop assistant was so rude to me and even said I didn't bought shoes from them, I wasn't their costumer. Finally , I have to call 311 to report this, I really want to warn everybody they are not trustable and they are exaggerating . Let me show you guys the pix that they claimed ' dirty' on the bottom of the shoes. It's unbelievable!

I love this place! It isn't cheap but they carry high quality Italian leather boots. I am picky…read moreabout shoe leather and a lot of Italian shoe designers have stopped using the really good Italian leather but at Enrica Lossi it was only the best. My daughter has size 11 and doesn't like heels, she is very hard to fit. Her Enrica boots fit her perfectly and are so well-constructed that the medium heel feels like a pair of flats. I ended up buying a pair of shoes as well because they were so well-made they felt like slippers . They have a great selection of men's shoes - and men's shirts. The prices are high but fair. We went for a sale and got some deep discounts. The saleswomen were very helpful.

If you are looking to create a personality, you go here…read more Impressive shoes collection, quality shows and most of all the ladies are very helpful. I have about 7 pairs from them already and I get compliments each time I wear them. If you love shoes this is the store to must see.

Terrible Customer Service. I purchased three pairs of shoes…read morefrom LUGZ.com and was a loyal customer. All the shoes were the same model and color. One of the shoes was defective I requested a replacement pair. Sent the shoes back for inspection and was told sorry too bad. Not only did they not replace the defective shoes, the original pair was never returned. 06/27/2015 Still waiting for my shoes to be returned. (The pair I paid for) If you are smart you will shop somewhere else.

I have recieve two order 2 Pair from Jack Swartz Shoe thru Mason Easy Pay. I have to say there…read morewonderful shoes Love them , but the best thing of All is the delivery time ,u recieve in 2 To 3/Days Amazing . will. Continue to purchase from this company. Thank you. Hecho jackson heights ny

Great clothing and accessories. Knowledgeable staff that helps you find the outfits for your life…read more High quality clothing for casual or fancy.

Steve and AnnMarie were personable and instilled trust. I brought in 2 pairs of boots to see if he…read morecould revive them. I was choosing between 2 places and figured try this out and if it is salvaged, I could wear these hopefully for more seasons to come. He was a bit backed up so they were ready after a week since I said I wasn't in a rush given then 75 degree days in Nov!!! Anyways I'll update w how they look or last after the season but first impressions i am thrilled w the craftsmanship. I really wanna support a local shop and it was a positive experience conversing w him and his wife. Ultimately the work, process, price, results and longevity have to make sense such that I would rather spend on fixing my shoes than buying new ones! I hope to bring more to bring life back to my existing collection.

I brought in my Grandaddy's police leather jacket that is now about 50 years old and was drying out…read moreand cracking. He died last year and the jacket is really special to me. Apollo conditioned and resealed it within a couple of days for a great price and it looks brand new like it does in the pictures I have of him in his 30's standing by the helicopter he flew to help make arrests and air lift injured people. Thank you so much to the staff at Apollo!!