Our first appointment with Maureen at reliable tax inc was last year when she filed our taxes for…read morethe first time. When she filed our taxes, she incorrectly misspelled my first name as "Phillip" and not "Philip" which created an issue with tax returns. At our tax appointment this year, we asked Maureen to correct the misspelling in my name and she replied, "it doesn't matter, they only look at the first 3 or 4 letters", and made NO changes. About 3 weeks later, we got notification from the State that our banking financial institute was denying our state refund deposit because of my name misspelling AND Maureen had left out a number of our bank account. Needless to say, we have been on the phone for hours/days with Federal, State and our bank trying to correct this because when we called Maureen to ask for help fixing this, her response was "it was already filed". That is 4 strikes in only 2 tax preps. IMO, multiple mistakes were made by Maureen with no help to fix them. We do not recommend this service to anyone.

I have used Maureen in previous years. I skipped a few years as it was a simple return. I lost my…read morefather in 2023 and had some inheritance income. I wanted to be safe and have a professional prepare my taxes. My sister ( who lives in another state), had her taxes done - same inheritance income, was NOT taxed on one of our inheritances. Thank God my sister and I compared notes. Maureen made a huge error that would have cost me about $10k. I've contacted her, her office, her Facebook page with only one response from her. I provided proof that she made a mistake and simply wanted her to fix and amend my return. I have gotten zero response. No returned calls, no returned emails ect. As stated on her Facebook page, fair pricing - far less than what the big chains charge. Well- I guess you get what you pay for. I am so shocked and appalled that I've gotten no response in 2 weeks. She cashed my check that I paid for the same day she did my return. She been paid and I was almost out $10k. Now I have another accountant amending my return. Which is more money and a ton more of my time. Stay away! Your money will be taken and you'll never hear back until next year when she's ready to collect your next check. I have contacted the IRS- and my attorney. I do not wish this undue stress on anyone! The only thing I can think is that something shady is being done. Sad!

Charlene is absolutely the best financial adviser/tax preparer I've come across. Recommended by a…read moreclose friend I knew I'd be able to trust someone he recommended. From the initial meet, Charlene is very welcoming and non-judging of what you do or do not know financially. She educated us on LLCs, IRAs, etc.while calculating numbers, held real conversations that needed to be had and didn't charge an arm and a leg. She'll sit you down, educate and advise and crunch numbers for you. Awesome service!!

We had a wonderful experience. Hired them for payroll and business taxes. Very professional and…read morepersonable.

please do not go to this business!! you will be sorry that you did.. I use this company last year…read moreto do my taxes what a big mistake!! My taxes were done completely incorrect and filed with the government before all of my W-2s were given to them. I asked them to wait until I had given them all of the paperwork but instead they filed without necessary paperwork. What a big hassle don't use this company run!!!

I have been with them the entire length of my business. I wouldn't trust anyone else. Those that…read moreput negative reviews on here don't know what they are talking about. I have never met a more personable person than Diana.

Always the best service. They take their time to make sure everything is in order before submitting…read moreyour taxes and it their is an issue they will be quick to handle it.

I Only put a 1 to be able to warn you all what Jim F. The President/Owner of Anchor Tax Relief in…read moreChesapeake, VA did to me. At the time he told me he could help me and communicate to IRS on my behave about my situation so I paid him $750.00 as per his word. Well, he did not help me one bit as promised, he never talked to them, as I had to go somewhere else and pay them too to help me. He refused to give me my money back or any portion of it as I only had a very brief phone call with him maybe 3 minutes to be exact. Not worth $750.00 for 3 minutes of anyone's time. He wouldn't even give me an itemized statement of my money and where and what is what used for I gave him. He gave me no records of my file and what was done. Ya'll need to run somewhere else right now. I feel he took big time advantage of me I'm a retiree senior citizen living on a senior budget and he knew it too. Very surprising to me he could treat me or anyone like this. My opinion he doesn't deserve your business and it's all about the money, well, he'll never get mine or my family & friends and hopefully your's ever again. I'm thankful I have this platform to report the theft I encountered in my situation with Jim F. He never wanted to talk to me about this except to tell me he wasn't giving my money back. Wow so upsetting and disturbing that my retirement monthly pension had to go to him. Shame on you Jim F. You all Please go elsewhere, if he can do this to a Senior citizen with no remorse he can do it to you. Tax season will be here soon. I'd sure go somewhere else. Thanks for taking the time to read this. I try to point out the fraud I got to everyone to help them. Think about it do you really want to support someone like this? It's a big fat NO!!! To me.

4 years ago I've been with Jim for a number of years - and…read morecouldn't be happier with the services he's provided. We screwed up some of the information on how we claimed the homes we owned years before we started using him - and he was able to re-file and save us a TON of money we'd missed. His business has grown tremendously in the last few years - but he's always stayed personal and accessible.

Linda has been doing my taxes for many, many years and I've always been very happy with her…read moreservice, I recommend her.

Extremely rude, I just called trying to get a consult for help with my business and Linda cut me…read moremid sentence and said "WHO GAVE YOU MY NUMBER? It is the middle of May so I'm not taking new clients bye " and hang up on me. Very unprofessional. I, of course will not be making business with this company and if you are trying to, would recommend to not do it either since they are obviously too busy and lack the courtesy and manners to run a business.

Nikia Tull assisted me with my taxes and not only educated me on many deductions I could use I was…read morenot aware of before, but she also gave me a discount, saved me from having to pay Uncle Sam, and even helped to get me a refund. I would recommend her to anyone who needs to get their taxes done and wants to save money. Even if you do your own taxes, I would recommend going to her at least once because she will likely be able to inform you of deductions you may not know you can use to save you more money when you do them yourself the following years. The only reason I'm giving a 4 star review is because she showed up about 10 minutes late and then I had to wait another 10 minutes before going in to get started, not to mention she was chewing and popping her gum (a BIG pet peeve of mine) while she was doing my taxes and I was sitting across from her, which I thought was pretty unprofessional and tacky. Now I will admit I was 10 minutes late myself because I had a doctors appointment right before my appointment to get my taxes done that took longer than expected. However, I did tell them when I scheduled the appointment the week before that I had to see the doctor that morning and that there was a small possibility I would be a few minutes late. I also called to let them know I would be a few minutes late and got an answering machine to which I left a message, but I did not receive a call from anyone that Nikia was running late. Just being honest and giving my compliments and suggestions, but no harm done and overall Nikia did a great job and I was very happy.

Please look over your taxes before signing. If you are receiving a refund, beware the figures are…read moreprobably inflated on the tax forms. Please, please, please review your tax returns. That refund will double up to repayment to IRS.

Vashity is amazing! She is very knowledgeable on all the updates with tax code and always prepares…read moremy returns with great detail and care.. always in a timely fashion! She's been doing my personal taxes for years and now I'm going to add bookkeeping for my business because she's just that good!