We just got our Hot Springs jet setter XL delivered today and had an amazing and awesome experience…read moreworking with Kathy Koebel at Hot Springs of Dayton Ohio. From start to finish, she made sure that we purchased the right hot tub for us... Invited us in to try out the ones they had in the showroom and talked us through all of the things that we were looking for and kept us updated on the progress of our order Since I was very stuck on one color. Would recommend them to anyone, especially as long as Kathy is there.

We inherited a hot tub when we moved to Xenia. Sam came out to service our hot tub for our spring…read moreopening. He was excellent. Very patient well mannered gentlemen. Took the time to explain the basics of maintenence as I am newbie. He didn't charge us for things not needed. I would highly recommend HotSpring. We had excellent service from our technician Sam Cron. Thank you. Hotspring was also recommended by our previous owners.

Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

We purchased a swim spa and a hot tub from Tim's Pools last year. Tim was fantastic to work with:…read morehonest, professional, knowledgable, warm and so helpful. Highly recommend you at least check out Tim's if you're in the market for a swim spa or hot tub. Tim is the best.

I've had Knickerbocker Pools help me open, manage the chemistry in the pool and close the pool…read more These people are professional and always helpful. I feel like I'm actually being taken care of and they make my pool management easy. If I bring in a water sample they chemically evaluate and recommend what I need to put it back in balance. They tend to be more expensive than the other pool place in Troy but with Knickerbocker I am able to manage my pool with little effort. That means I get to spend more time in it. I'd recommend this place for your swimming pool needs.

From the owner: Dayton's premier swimming pool, hot tub retailer, builder and service center. Founded in 1976,…read moreKnickerbocker Pools & Spas has specialized in quality pool and spa supplies, as well creating magical backyards for families to enjoy. Located in 6 convenient locations around Dayton, Knickerbocker Pools & Spas is here for all your pool and spa needs. Construction and service center headquartered in Xenia. Come visit us today!

Worked with Adam on purchasing a hot tub. He was great to work with. We were in and out in half…read morehour. Highly recommend

Purchased a spa and electronic Covana cover from this location. On the front end of the sale,…read moreeverything was great. Excellent follow up as we made our decision to purchase. However, once we paid and the delivery process began it got dicey. Things took way too long to get to us, and you never know who you got on the phone for service. The Covana is nice, but it has been a nightmare to get proper installation of the shades that go with it. Have spoken to managers and then they pass me to the next person and they never call back when they say they will. Still working to complete properly the install of the Covana shade clips for something we ordered 4 months ago. Recently, an installation person came out and put a clip up that came off two days later. Overall, it has been a maddening process. I'm not typically a negative review writer, but this one had to be written.

These guys are top notch…read more. We had a chlorine lock this year, and we have a huge pool 40X30, The guys helped us from start to finish, getting readings every other day. The thing that shocked me, was that after a week of going there we only bought stuff at original visit.. they have the knowledge for sure. They will be go to for pool chemicals, thank you so very much for all the honest work guys! We appreciate you