Couldn't be happier with our Hot Springs hot tub! Their staff was extremely helpful allowing us to…read moretry out all of the hot tubs before our purchase. And I'm glad we did....We ended up buying a different one than I thought I wanted. They have also been very helpful with my follow-up questions in learning to maintain our tub. We have totally enjoyed sitting in our Sovereign, watching the 8" of snow falling. We've both had less aches and pains with regular use and our grand kids had a blast swimming in the "hot pool" at night. Great experience all the way around!

We just got our Hot Springs jet setter XL delivered today and had an amazing and awesome experience…read moreworking with Kathy Koebel at Hot Springs of Dayton Ohio. From start to finish, she made sure that we purchased the right hot tub for us... Invited us in to try out the ones they had in the showroom and talked us through all of the things that we were looking for and kept us updated on the progress of our order Since I was very stuck on one color. Would recommend them to anyone, especially as long as Kathy is there.

Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

We purchased a swim spa and a hot tub from Tim's Pools last year. Tim was fantastic to work with:…read morehonest, professional, knowledgable, warm and so helpful. Highly recommend you at least check out Tim's if you're in the market for a swim spa or hot tub. Tim is the best.

I called spa direct with a problem I was having with my hot tub. Spoke with Steve and and Ralph…read more They both went above and beyond to try to help me . They were more than helpful help figure out my problem. You just don't see that kind of customer service these days. I was very impressed with their knowledge and service. He helped troubleshoot the issue by phone. AND it was past their closing time. Unfortunately, I purchased my tub from a company in Columbus. They sent a tech (in the loosest since of the word.) and charged me almost $700 to come and check it out. they replaced a fuse and off they went. Needless to say, a huge waste of money. I will give all of my future business to Spa Direct and credit is to Ralph. He is very knowledgeable and more than happy to help. Great Job!

I was in great need of a quick repair on my hot tub. I reached out to Ralph at Spas Direct and he…read moredelivered. First, Ralph tried to help me troubleshoot the problem over the phone at no charge and, when the issue could not be resolved, Ralph came out the very next day and fixed the problem. I do not normally write reviews, but because of the great customer service Ralph provided, I felt it only appropriate. No doubt Ralph and Spas Direct will be the ones I contact when I have any hot tub needs. Steve M.

Everyone is so helpful and informative. They know what they are doing and answered all my…read morequestions. The guys that installed the tub were great. Glad I bought a hot tub from them. There customer service is GREAT! Highly suggest Eversole pool and spa.

From the owner: Eversole Pool and Spa specializes in sales and service of Hot Tubs, Above Ground Swimming Pools,…read moreand Billiard Tables

I called Leisure Pool and Spa inquiring about chemicals for my gigantic jacuzzi and hung up the…read morephone immediately. It wasn't that I was dissatisfied, I was BLOWN AWAY with the warm welcome I received. I have never felt so warm and loved when calling any business. After I called back, I was again blown away by the exquisite customer service I received by a female employee there, I believe her name was Facility. All of my questions were answered and my heart was filled with gratitude. If you are in the northern Indiana area and have any pool, hot tub, or spa needs, I urge you, nay, I beg you to give Leisure Pool and Spa a call. You will not be disappointed, and if you are as lucky as I was, your life may very well change forever.

From the owner: Leisure Pool & Spa Supply, Inc. has established itself as a reputable residential pool builder in…read morethe local residential pool market, while at the same time expanding into the commercial service and maintenance markets of the entire Midwest. Our Indianapolis branch provides the logistical ability to serve the entire state of Indiana as well as grow into the Kentucky, Ohio, Illinois, and Michigan aquatic markets.

We like to go to Leslie's for the majority of our pool supplies. The main guy is very knowledgeable…read moreand helpful with all the questions we have had since owning our above ground pool. If our water tests come back normal they are honest with letting you know everything looks good and nothing is needed at the time.

Super friendly!! Great service!! Be sure to pop in for all your pool supply needs and wants ;-)read more

They moved a 16 x 10 barn for us and did a great job! Highly recommend!! Paul was great to work…read morewith.

I bought a shed off of them. It was fair priced and delivered when needed. My suggestion is to make…read moresure they level it to your satisfaction. When they delivered I told them that is wasn't level. The delivery person got out his level and checked it only at the garage door and said it was all good. Within 6 months the side door wouldn't close. I called them and they said they were busy and would be out In two weeks. Never showed. Several month later I stopped into look at chairs. I brought it up again. "Oh yeah, we'll come out to fix" no call and no follow up. If the salesman would not be eating his lunch in the parking lot every time I go and actually write stuff down would help. Seems like a good place but their service after the sale is questionable.