Been a regular customer there, when there is a exchange require , they charge 33.33% restocking fee…read morefor the products just purchase a day ahead. If you need to purchase from them, carefully inspect every single piece and dont over buy. They charge way more than 20 percent restocking fees for good return. And they refuse to take back any discoloration or defective items.

Dishonest place. People work there didn't finished elementary school…read more Been there twice and both time worker overcharged me for the goods I purchased.

Was there for 5 mins today. Regular basic key copy was $1.50. Fast and kind service. These days key…read morecopies are so expensive so I appreciate this place

Fast service and helpful workers. They have many options as i was stuck on which lock i should…read morepick. Price was also reasonable.

In the end, the store said, 'he' is an independent contractor. My reply to that was if he is…read moreproblematic then you should not recommend him as whether he is an employee of yours or independent of the store, he is a reflection of the store. Called them for a repair on a Schonbek fixture which I had purchased form them many years ago They said they have a person who does repair work. The store took my name and #, said the repair person would call me. Four dales later a guy named Jose, calls me and starts the conversation off with excuses as to why he had not 'already called me'. At that point I did not care about his excuses, I just wanted to move forward and get the fixture repaired. We made an appointment for the next day, 2:30 PM. He never showed. At 3:30, one hour after our scheduled appointment I texted him and he just said sorry I am in NJ now, and said tomorrow same time. I said NO, I don't think you would be good to do business with. He then texted me that he was two blocks away from me, which I highly doubted. I repeated myself that I did not sense we were a good match to do business with and that I will look for someone else. He got pissed in his next text message, but that ended the exchange of messages as I did not reply to his last message. It took him 4 days to contact me and then he was a no show who for our appointment and I had to chase this guy only to tell him nah, I'm not scheduling again with you.

Bought many lights and chandeliers good prices a great variety. One chandelier didn't function in…read moreits entirety after a year and half of purchase and they were nice to exchange all the major parts at no cost. Were very gracious to make sure it was ready for holidays Thank you Peter. George

Miguel died recently and whomever replaced him was very nice, but one of the keys he made did not…read morework.

Miguel is the only person in the store who can copy car keys and even when we call in advance to…read moremake sure he'll be there, we show up and he isn't there. Tried for over a month because he's the only person in the area who can do this and we were given the runaround each time. Just really disappointing as I'd read from so many other reviews that the service from here is great. Unfortunately I can't say the same because I never got the service.

I came here recently for a door lock and keys cut for my home. The employees were very helpful and…read moreinformative on recommending what type to get. Prices are also very reasonable. The only downside is that it is cash only but I believe that is how they are able to maintain such low prices. Highly recommended for miscellaneous hardware needs.

My friend recommended this place to me for to make copy of my keys in Chinatown, so so great, I was…read moreexpecting like a long wait like when you go to a big chain store. They copied my keys right away in less than 3 min and cost was so much lower than I expected. Service was awesome reminded me of being with canto uncles. Super safe during covid they have screen.

Easy to overlook since it's nestled between two bigger name hardware stores. It's not the biggest…read morehardware store, but they have just about anything you'd want, from piping to paint to just regular cleaning supplies. They also make keys, and there's a huge back room with even more wares. The guy at the counter was super friendly and helped me find exactly what I needed.

I have to update how great their service continues to be with a more thorough review. I came here…read more1mo ago to buy all materials for a whole deck (340ft2) refresh with all joists and flooring replaced and major structural parts. All the staff are superb. The front desk are helpful to guide all around the interior retail space or to the specialists and cashiers as needed. The cashiers are speedy, efficient, and professional. The specialists are totally credible in discussing materials, building, and everything related. The warehouse floor staff are very understanding, laborous, and unified about getting the materials out. Their leader is particularly present, prominent, and caring. Their care for passerbys thru their curbside work areas is telling of their good culture. Their delivery drivers are also kind and gentle, even if sidewalk deliveries are a hectic time. Ask for Levy even though any and all of the staff are stellar. Thanks to all who helped our dream to become a reality.

I recommend avoiding this place, at all costs. They play with pricing depending who comes through…read morethe front door. Go to Kamco you will save money and be treated better

Kamco is my top go-to supplier! Shout out to Andi! Always extremely helpful & always is a phone…read morecall away! He has amazing customer service! My team and I, at the Pinner Development Group know he is just a phone call away. We are loyal customers to Kamco soley because of Andi's amazing service! If we need things urgently, he always tries his best for us. I stopped by Kamco to check out trim molding for a huge project and he provided me with booklets & even showed me a demonstration of how it is installed (which gave me a better understanding of the product). Thanks Andi & Kamco for your service!

I just got off the phone with them and couldn't believe the attitude. I was just pricing a job and…read morethe jerk says to me, "we don't give prices over the phone" Really, who runs a business like this?