This rating is for the overall final result of our 6 months working with dick rockwood. We put an…read moreaddition onto our split level and it came out amazing and exceeded our expectations. I will say, it wasn't anything wild or crazy design wise. Just bedrooms and bathrooms on the new floor, but still. The front of a split level can look very flat, dick suggested certain designs (window placements, gables, etc) to break it up and it looks gorgeous. That being said, he was terrible to work with overall. Not once did he or his office reach out to us- it was 100% us calling or e mailing him for updates on our plans. Usually the drawings were done days sometimes weeks before we got them due to us constantly pressuring dick for an update. Miraculously almost every time we'd receive updated drawings, dates would go as far back as 4 weeks! It really held up the process with the builder. He was completely non existent via text. We'd have to call him repeatedly before he would decide he got annoyed and finally pick up. I will say if you can overlook and deal with this stuff, he is truly one of the best around at his craft and in the end was worth all the headaches with lack of communication since the final product is perfect for us and exactly what we wanted. He knows his stuff and has great insight on what will work and what won't.

We were looking for a home addition design and Rockwood was recommended to us. We spoke with one…read moredesigner on the phone and set up an in home consultation. He cancelled the day of so a different representative (Dick Rockwood himself) came to the house and we sat down for 45 minutes discussing the project. He was very nice and attentive at the meeting. We thought we were on the same page when he left with rough sketches. Rough measurements were taken that day along with pictures. The only communication from the Rockwood group towards us after that day was requesting payments at their deadlines which we paid as asked. We had to continually call to get updates on progress. We finally had sent multiple emails and called multiple times to get a copy of the drawings sent. When they were sent they were not close to what we discussed, they were executed by a third person that had not ever been in contact with us or had never seen the location. They charged $5000 for the drawings and never responded when we asked for redraws stating they were not in the ballpark of what we had discussed with Mr Rockwood himself in our kitchen. When we called to discuss the issues Mr. Rockwood was busy skiing in Colorado. He was nice enough to answer the phone from the lift and offered to call when he returned to town but it has now been 2 years and we have no resolution, no plans and no refund. In the 2 years since we sat down together there has not been a single call or email to inquire as to progress of the build out. They took the $5000 but we have not gotten any drawings from them to use. Your experience may be different if you live in a more affluent town or area as it appears these are the towns where this company prefers to work. We don't have a small house or budget but the town is not as affluent as surrounding towns where this company does most of their work.

Scott and his team did an amazing job for me in the design and oversight of renovations to my…read morecondominium on Cape Cod. From the early design phase, he gave me multiple choices to select from, he was easy and fun to work with. He made regular site visits, which was very important to me as I was always several hours away. When challenges arose, he was easily accessible and always provided valuable insight and advice. As important as anything, Scott's work is known and respected on the Cape, which carried a lot of weight during the permitting process. I would call upon Scott and his team again if I ever undertake a similar project in the future.

Scott has been our architect through two major renovations. The first was a total gut job of our…read morehome in Sudbury, and the second was another such gut job of our condo in Provincetown. My husband and I love working with Scott! He has great ideas, always offers multiple solutions/options, is patient, professional, organized, nice, fun to work with, and really listens to what you want to achieve. Best of all, he is not a diva! Hallelujah, someone you can actually collaborate with!! I can't recommend Scott highly enough!

Several months ago I discussed the renovation of my basement into a more functional artist studio…read morewith Jane Estella from Artios Architects. I am an oil painter and have worked in this space for many years. I was particularly interested in maximizing the space I already have. Jane responded intuitively with a suggestion that was both very simple to accomplish and that doubled my work space. She suggested that I take down a coal bin that cut my work space in half and blocked the traffic flow. We also installed shelving around the parameter of the basement for the items that had been stored in the now removed coal bin. The renovation has been completed and I have an art studio that is both expansive and more functional. I am very grateful to Jane and her team for helping me accomplish my goal. Also, their rates are very reasonable.

From the owner: Residential architect | Commercial architect…read more - Building design - Office design - Home design/Home addition design - Commercial design - Interior design - Space planning Welcome to Artios Architects, your best bet if you are looking for experts in architectural design and residential design in Pembroke. We specialize in a variety of project types including retail, office, homes, home additions, renovations, and more. Whether you are in need of a commercial architect or a residential architect, our team can do it all. With over 37 years of experience in the field, you can trust our architectural company to offer only the best quality products and service from our professional architects and interior designers. Because we value communication and integrity, our designers will keep you informed from start to finish, making sure that all your specifications and preferences are attended to. So take advantage of our unique and quality architectural services by contacting us at Artios Architects. WE SERVICE: Metro Boston North / South Shore Cape Cod Surrounding Areas Our architects that can integrate interior design, architecture, and site design in one for all your architectural design needs. Whether you are looking for an architect for your upcoming home construction, addition, or renovation, or need an architect for your commercial property, or space planning project, we have the skills and experience to provide you with high-quality unique designs which will surely stand out.

We purchased a custom granite mailbox post from Swenson Granite's CT store and received fabulous…read moreservice throughout--from selection, to purchase/ordering, delivery and installation (in Warwick, NY). Peter, the driver/setter, was especially helpful, patient and knowledgeable... and quite skilled in maneuvering an oversized post into a difficult spot. Great team, good service.

Nice stuff but poor customer service. Went in to showroom to ask about patio stone. I asked guy at…read morecounter if he could help with some ideas and he pointed out back and said everything is out there. Really? I'm only spending about a 1k and I'm sure that's not a lot to them but there's other places around. I won't be back. I was only looking for 10 minutes of time and the place was almost empty.

Working with Tom made a challenging project seem easy! Tom helped us really consider all of our…read moreoptions. I am not good at picturing what "can" be and he did a great job of "drawing" the vision for me. Awesome response time and constant communications. I highly recommend. Our project was a full raising of the roof and total transformation of our existing main floor. We added 1200 sq. ft above our existing house, moved the kitchen and created a full open floor plan. We have officially taken our 1970's home into the 21st Century. Thanks Tom!

From the owner: Specializing in the preparation of permit and construction plans for your new home, home addition,…read moreremodel or garage. A full set of plans that will allow you to submit for the building permit as well as provide the contractors with a clear understanding of what your vision is. One on one service at the location of your choice. Up front cost disclosure. I will not charge extra for most design changes unless extreme. Cost saving construction tips during the design process. I will present multiple ideas during the floor plan design process

We absolutely loved working with Nick for our commercial project. His response time was truly…read moreexceptional -- he would email me back almost immediately, even when he was on vacation, which honestly blew me away. The turnaround time on renderings was unheard of, and he consistently made me feel like our project was his top priority. Nick is professional, talented, and genuinely cares about his clients and their vision. I couldn't recommend him more and would 100% work with him again.

Nick at Mass Architect has an incredible talent for design, customer service and professionalism…read more He guided us through our construction project from start to finish and was completely transparent throughout. You won't get this kind of dedication and attention to detail from a large firm. I can't recommend Mass Architect enough.