Fantastic place. Great service. Kudos to Peter.read more

The store is very nice inside, looks recently built or renovated. The store was overflowing with…read moreG&L, Heritage and Charvel guitars with many of the same base models. The prices are average for the Canadian market. The owner was a little abrasive when I was in the store which I wrote about, but he sent me a message on here which was quite different and even tempered. The main reason I wouldn't return is because the stock is very old fashioned and trending more towards that niche market.

in the past i gave the mississauga location 5 stars. your greeted by the own jim with a big fake…read moresmile and a "how are you insert name " " i noted after customers left the owner and staff bad mouthing customers. jim the owner also seems to have some challenges with anger. the store has poor selection of products. i left guitars on consignment at this location and lets just say i won't do that again. i would buy certain items from this location that i could get for less at other stores. why? i felt i needed to support the store. i felt bad as jim seemed to always tell me how bad business was. over the years the owner became hostile and odd. the expectation is buy something or your wasting his time. his staff are cold and talk bad about customers... the oakville location has bigger store with alot better selection.. and your treated better

Best guitar store ever. Service amazing. Knowledgeable staff. Engaged owner. I love this place.read more

The customer service at Get Loud Music is terrible. I went in for some help with an instrument I…read morehad bought there and they weren't able to help me. The issue is not so much that they weren't able to help me but that they did not seem interested in helping me. I had to follow up with them on multiple occasions with the end result being that they were not able to fix the instrument they had sold me.

This is growing business I am rooting for. I casually play a couple instruments and Dave at Get…read moreLoud is always there to help. A young business that is still working to discover its full potential however they are certainly on the right track. Great Selection, decent prices, knowledgeable staff. Expect good things for Get Loud!

After that , I picked up my guitar and "Pickup" was secured. "Nut" was not serviced and now when…read moreI tried to plug in guitar into amplifier ( I tried 2 amps) NO SOUND. I guess I will return for service. Failure to check and assuming that problem is repaired reflects Poor Service. What do you think ? I can not help but noticed all reviews are positive ????? I must be one with bad luck ? Regards Paul

I am a local DJ and owner of an audio equipment company based in Mississauga and serving the…read moreGreater Toronto Area for over two decades. My journey began 15 years ago when I first purchased sound equipment at Long & McQuade, and since then, I've made it a point to exclusively shop at their Mississauga location. The exceptional service I've received from their Floor Supervisor, Mike Labo, and Sales and Rental Associate, Aaron Mann, has been outstanding. They consistently go above and beyond to ensure all my needs are met, offering the utmost assistance and never leaving until I am fully satisfied. I am truly impressed with the service provided by Long & McQuade, especially by these two incredible individuals. I highly recommend Long & McQuade to all music enthusiasts. Ed-Berto EJ Sounds

Best instrument store in the GTA area. Has all your needs from Beginner guitars to unique Boutique…read moreinstruments that you can't really get anywhere else. Stan and his staff are awesome and helpful. I have been a repeat customer and will be back.

I just trade a Boucher and Martin for a gorgeous Lowden guitar. Stan and his staff could not be…read moremore helpful. Their Luthier set the guitar up with new strings while I waited, no charge. This will be my Music Store from now on! Cheers!

the owner used to give a period to exchange.. now that isn't the case... you buy you better make…read moresure it's what you want no exchanges.. or was that just for me.. go else where

Very diverse selection of guitars and other gear. All the guitars kept in pristine condition unlike…read moresome other music shops who let their guitars get super dirty and become unplayable because of humidity and temperature changes. The ONLY reason I'm not giving 5 starts is because you're not free to browse the shops selection of guitars without supervision. You are instructed to ask whenever you'd like to try something and they tell you to make sure that you give them the guitar when you're done so they can polish it. That's going a little too far.

A big shout out to Mike, who i believe is a floor supervisor…read moreHad this beauty shipped to me here in Ottawa & Mike made everything seemless & easy THANKS MIKE

It's been ten days since I purchased a Boss Katana 100W Gen 3. As a former Fender Princeton owner,…read moreI appreciate the Katana presents a learning curve. But the amp has great potential and I'm getting more familiar with it. The best part so far is just how well the Katana responds to playing dynamics. Special recognition goes to Long & McQuade sales associate Bryan Collie. Bryan was knowledgeable, low pressure and fully transparent on the trade-in value of my older tube amp. The entire process has been enjoyable.

Dealt Mario 45 years ago and it was a horrible experience. I haven't been there in quite sometime…read moredue to them being so rude. Totally off my radar, I'll go somewhere else and spend more before I go back to this store.

I bought a Kramer Guitar in 2020 , it arrived, out of wack, pickup was a trembucker and didn't fit…read morein the standard routing , the neck was (and is still) shaved too narrow on the sides and both E strings tend to get off the neck on each sides. I fix it with lots of additional money. now 2025 I bought a Marshall amp and there is trouble with it , it is new and even if Marshall knows and agreed about the problem with the amp, i am still stock with and the guy at LA music don't won't to take it back unless i take a store credit or a loss of 8 % and both shipping (ordered and return ) out of my wallet.. when i decided to take a penalty of 8% , no more email answer, i was warned about that politic but i decided to give it a shot and hope for compasion, but no news. That was my last time at LAmusic and my last Marshall amp ever.

Amazing experience dealing with Grace at Guelph Guitar Repair. Took my 'new to me' Taylor K24ce…read moreacoustic in to have it inspected, fretboard cleaned/conditioned, properly setup and to handle a deep scratch. She was able to buff the deep scratch to the point it's barely visible and the guitar looks and plays great with her modifications to the nut and neck. I happily drove almost an hour from Brampton and so glad I did. Everyone there has a passion for their work and takes pride in the results. I'm a very happy customer and glad I made the choice to come here.

From the owner: Hi! I'm Grace, the owner of Guelph Guitar Repair. I do setups, fretwork, crack repairs and finish…read moretouch-ups on your beloved instruments. I work on guitars (acosutic and electric) basses, mandolins and ukuleles. We'll start our appointment with a chat about what you're experiencing with your guitar. I'll get an idea of the pain points, I'll assess your guitar's playability, and we'll make a plan for service. I often recommend we start with a setup. The setup allows me to get to know the personality of your guitar, and we can get it to a baseline of working well, then make further assessments for improvements based off that. I also offer workshops to help you learn uke and guitar maintenance tricks. Join one of my workshops to gain skills to care for your own instruments like a guitar tech! I look forward to working with you! Book an appointment NOW!