The Guitar World is an absolute gem of a store, and here's why. Jim, the owner, is the heart and soul of this establishment. He's approachable and helpful, a veritable fountain of knowledge and experience. Whether you're a seasoned guitarist or just starting out, he's always willing to go the extra mile to assist, patiently answering questions and offering expert advice without hesitation. The atmosphere is always warm and welcoming. Jim's friendly demeanor and respectful attitude create a space where everyone feels valued and comfortable. It's more than just a store; it's a community hub for musicians. Handling classic acoustic guitars or the latest electric model, you'll find a a great selections in site. Moreover, the teaching staff and the service is top-notch. Jim and his team genuinely care about their customers' needs and preferences. They take the time to understand what you're looking for and provide personalized recommendations tailored to your skill level and musical interests. Overall, The Guitar World is more than a great store--it's a testament to Jim's dedication and passion for music. If you're in Mississauga and love guitars, do yourself a favor and pay a visit. You won't be disappointed. read more

Had the wonderful opportunity meeting Jim & his awesome staff at The Guitar World a few years back when some close friends brought me to his Mississauga location during my search for a specific amplifier. Instead of being "bombarded" by the regular brands all music store sell & try to enforce, chatted up with Jim on the specific tone I was looking for and he directed me towards the Laney amp which I currently own and still use to this day ! I was very impressed with the help as well as the inside knowledge from Jim and the staff while on my quest, allowing me the time and space to compare amps was the deciding factor in my final purchase when investing in musical gear. They treated me like family since day one,investing time in building friendship and trust which goes along way & has brought me back for other major purchases ( loving the Cole Clark acoustic guitar !!!) . Highly recommended to check out The Guitar World, guys like these are hard to come by in the music industry & after you spend some time with them you'll be glad you did ! Hope to see you all soon on my next purchase. read more

I have been to Guitar World twice. The first time was about 6 months ago, to get new strings for my guitar. My guitar string had snapped when I tuned it too tight. I was blown away by how friendly, professional and helpful they were. The owner (I can't remember his name now) after putting in new strings, took a lot of time to explain how to tune it correctly. My repair work was very minor in terms of cost involved, but the amount of time and attention that he gave me, showed how passionate and customer centric he was. The 2nd visit was last month when the tuning had again gone awry. I tried tuning it myself, but could not get it to sound right.This time another staff assisted me (I think his name is Peter). He took a lot of time to explain where I was going wrong. For no cost! In addition to Guitar sales (which I am guessing is their primary business),They also have Guitar classes there which I plan to sign up this year. They deserve a 5 star rating! read more

Took my Les Paul, that was frequently going out of tune, in for a setup with only a few days before a gig. I had put it off, and all stores I called, including Guitar World, wouldn't promise that they could have it done in time. Took it here anyways. I could not be happier with the service at Guitar World. They completely over delivered. I had my guitar back the next day sounding and looking great. That staff were all incredibly friendly, and genuinely looking out for my best interest. The greatest part is everyone seems to really enjoy their jobs (and we're talking about 4 staff members I talked to during the process). In a lot of retail environments, it's either fake, or everyone seems miserable. Guitar World is by far the best service I have had at a music store. I've never written a testimonial before, but I felt compelled to for these guys. read more

This is one place I recommend to all my family and friends. From the moment you walk in till the moment you're about to leave, you are a treated very well. The staff is knowledgeable, funny and down to earth and even remember your name! They never pressure you or give you funny looks when you need to test out an instrument. The instructors are fantastic musicians and are great to deal with. Jim (the owner), is a phenomenal guitarist and gives great advice, he really puts his heart into 'The Guitar Word' and it shows. The products are well priced, and are of excellent quality. (No overpriced garbage instruments here!) The Guitar World in Mississauga is an excellent place for guitar players or musician to check out. I've been a customer for over ten years and I'm proud to be a regular there. Thanks for reading my review, Big Bad Bill read more

OMG! These guys made my day - actually they made my year! I was trying to find ukeleles for my triplet niece/nephews for Christmas and Jim, Kale and Ryan came through amazingly! They were even able to order me the ukeleles in three different colours - purple, orange and green - the kids favourite colours! Let me tell you - they were a smashing hit! The kids were so excited and so was I! These guys, especially Kale, worked their butts off trying to get me these 3 ukes on time and they did it! Amazing guys - friendly, helpful, hard working, adorable - I cannot say enough about them! Thank you all for making this Christmas such a huge success! I will be in in the New Year to buy a ukelele for myself - you know the one I want! Then we can all jam together! Thanks!!!! read more

I passed by here, based on my friend's referral. When I entered the store, I was immediately greeted by Desiree. Very impressed. Shortly after, I met Jim. I started asking questions, next thing you know, we are sitting on stools, plugged into an amp, and Jim is showing me riffs, licks and blues scales! I spent the ENTIRE afternoon with Jim. Through all this, I got handed a dd coffee! I cannot say in words how EXCELLENTLY I was treated! Professional courtesy throughout! Needless to say, I bought an awesome guitar the week after. I definitely recommend anyone who is interested in fuelling their passion for music, to pass by and see Jim and his crew! You will not be disappointed! read more

I just wanted to say that the team at Guitar World are some the most fun and professional people I have ever dealt with in any music store to date. They took an impossible guitar project which I called my Frankenstein Telecastor and turned it into the best guitar in my collection of 14. They not only quoted me a price but honoured it despite the challenges it caused. They also finished it on time. After it was done both the manager and technician took the time to explain what they did. I have dealt with all the other big music stores but due to my experience here I will always use The Guitar World from now on. read more

There are guitar stores and then there is The Guitar World. You are usually met at the door by the smiling face of Jim Toris who makes you as welcome and comfortable as if you were in someone's home. These Guys, whether it be sales staff, repair staff or teachers know how to treat customers as people first, customer second. They don't push the "hot seller", they help match you to to the right instrument for you and will treat you with the same friendly service every time you come in! THE place to buy your guitar, service your guitar and learn to play your guitar. Simply the best! read more

My whole experience was not only extremely comfortable and engaging--but also very educational (we were shown how to string a guitar!). The staff were so friendly, funny, and very knowledgable. The icing on the cake was Jim, who spent so much time with us answering all of our questions and taught us so much about the guitar. You can tell he pours his heart into his business--it really shows. The atmosphere is so warm and inviting as Jim makes it a point to greet everyone as they walk in. All-in-all it was a wonderful experience and the place I will be shopping at from now on! read more

I saw one negative comment about TGW and that is wrong in some many levels. - First, the staff, including Jim the owner plus all the teachers are just amazing and know their craft. - Second, the guitar selection is great with some Made In Canada guitars that are second to none. Also, if you want something that is not in Store, Jim will order for you. If you are giving this store less than 5 stars is because you haven't been there. It is really upsetting to see people giving 1 star reviews to stores like TGW, specially when it's not true. read more

The last several visits to the store have been a good experience for me. I trust these guys to do a good setup on all my instruments in a timely manor, definitely more reliable than taking your equipment into the big retail stores. The store has also moved to a better location and with the renovations is much nicer inside than it was before. As i am a local resident, it feels fairly personable interacting with the staff and most of the people that work here are musicians themselves so they actually care when you have questions on anything. read more

For all your musical needs... go see Jim at The Guitar World. He made my son, David, very happy with the purchase of his new Dillion Les Paul Jr. Awesome guitar, awesome price. Jim and his staff were super-helpful and really took care of us... and set-up the guitar perfectly. The Guitar World is a great place to check out some pretty cool instruments... a huge variety of guitars & amps, a positive atmosphere, and Jim Toris too. Thanks Jim and all your staff. Keep doing what you guys do best. read more

Just picked up a new Godin stadium 59 which I ordered online at The Guitar World. I had to be patient as there was a factory backlog due to the Covid pandemic. But owner Jim Toris kept me updated with delivery projections. It was worth the wait. The guitar is a beauty and was waiting for me beautifully setup. Thanks Jim for the great care and service. Would definitely shop here again. Richard read more

An absolutely amazing staff! I purchased an electric ukulele over the phone at this store from Newfoundland about 2 years ago. The other night, due to drastic changes in humidity, the bridge completely detached from the ukulele. I called the store up and told them the situation. They volunteered to fix the ukulele for absolutely free. Great customer service! read more

I believe they know their stuff when it comes to guitars but Jim went beyond expectations with his customer service. Authentic - not faking his readiness to do whatever it took to make sure I got what I needed just the way I needed it. Walked in unsure but left knowing I got the best for myself as well as my guitar. Of course, I'll be back! read more

I went to the guitar world to repair my Yamaha bass guitar and was greeted with warmth, and even though I am not very knowledgeable about the ins and out of guitars , I wasn't made to feel silly but rather valued as a customer . The professional and warmth exhibited Was very refreshing. I would recommend Guitar world and rate them 5 stars. read more

I bought my first Guitar from Jim at Guitar World in Mississauga 2 weeks ago, and I LOVE my Alvarez Acoustic guitar! Jim's customer service was EXCEPTIONAL. He delivered my guitar directly to my home in Oakville, I couldn't have asked for any better service. I would highly recommend Guitar World Mississauga. Thanks! Camille Walling read more

Always nice to go to a store where they know your name. Very friendly and helpful staff. Great variety of guitars both electric and acoustic. Nice amps too. Had some work done on my guitar and am very happy with the work and the price paid. They also have a good mix of new and used equipment. Recommended. read more