Fantastic, friendly service! They were out at our place within a day of our getting in touch,…read moreduring the holiday season no less, and they were extremely helpful.

We didn't end up buying a bike but the guy was amazing! I really appreciated that he didn't fit us…read morewith something that didn't work more than a year. We will go back again for my sons next bike - what a great local business! He was friendly, knowledgeable and didn't mind that we brought our pup shopping on a hot day.

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

These guys are great. I was able to buy a new rim, tire and tube for my bike there, and when I…read moreneeded to have the brakes adjusted to fit the new rim, they did that at no charge. They also fixed my rear gears which were not shifting; also at no cost. I didn't even buy the bike from them originally. Great having this store in our neighborhood

Review is based on "shopping experience" during the lockdown…read more Store is located on the south side of Lakeshore, literally just West of Humber College and directly across the street from Snack Shack. It is parallel street parking here - I don't think anyone pays if they're in/out. Lockdown procedure here is 1 customer at a time, with masks, and entrance area is roped off. Once you enter, an employee will greet you, grab the stuff you're looking for, and you go from there. So unfortunately, there's no real browsing. It's a better experience if you know what you want! My first experience here was pretty positive and efficient as I already knew the accessories (bell, bottle cage) that I needed and wasn't being super picky about them. The girl who helped me was friendly and she even came out to my car to determine whether or not my existing bottle cage was broken, it was. Prior to driving out here, I was on their website and apparently, IF you buy a new bike here, you get free tuneups - not free flat/chain fixing - FOR LIFE! That's a pretty good incentive if this store happens to carry the bike that you're looking for.

12 bucks for a skate sharpening is a huge rip off. 15 for figure skates. Maybe you should try…read moreselling some bicycles Joe- won't be back

Simple, easy processing steps online and in the store. Happy and satisfied how well maintained and…read moreclean the bicycle is when we picked it up and rode in it about 30km. The building is also designed with parking convenience. Even the website was well developed when bookings were made, reasonable pricing and friendly and helpful staff.

We rented a bike, from Zoom for a self-guided tour of Niagara-on-the-Lake. We only needed one bike…read moreas two of us (including me) brought our own. From the start, their custom service was outhandling. We rented the one bike for three hours (the half day rental) and we were a bit concerned that we might not be back within the three hour period because we wanted to ride as far as the falls. They said not to worry about being late with the return if needed, they are lenient. We also asked them if we could borrow a hex key to raise the handlebars on my bike. A short time later, not only did someone came out to the parking lot with a hex torque wrench, but he also made the adjustments to my handlebars. However, he found that after raising the handlebars, the brake cables would no longer reach, so we took the bike into the shop and two people started working on setting up my front brakes. After they finished, they said that the work would be no charge because we rented a bike from them, but I asked them how much this adjustment would have cost. They said about five dollars, which I thought was very reasonable. So, on my insistence, I paid the five dollars anyway because they deserved it for demonstrating good customer service, in going out of their way, and for the time they spent to adjust my bike. In addition to their excellent customer service, the bike that we rented was in excellent shape and very well maintained. The bike was a Trek hybrid bike and cost $20.00 for the three hours (we returned it on time, so we didn't test their leniency after all).

If you are looking for a place to get some work done or find/replace/install a part on your bicycle…read morein downtown Hamilton, this is the place to go! They were really great when i asked advice on what aspects of my bike i should work on and what i can probably wait to upgrade, they gave insightful and honest advice. I also have a custom shifter (an old mountain bike shifter i put on my road bike) and they made a point to look around in order to find a shifter for my front derailer that was the same style. they also offer packages for tune ups where you can pick and choose the parts to replace depending on your bike. theyre awesome

I took my new ebike to this shap and just got it back. Robert did a great job and tweeked the…read morebrakes and they have never responded as well. He did a nice jod installing fenders and a rack too, for a reasonable price. Many thanks Robert, I'm sure to be at your door for my future biking needs. Mike D

I am extremely disappointed as the bike I booked wad given to someone else... I came on on the day…read moreit was promised to deliver to me!

Walked into the shop by accident and was instantly impressed with the products and also Matt who…read morewas very gracious to talk bikes with me. Ended up buying a bike for my grandson and very happy with the Opus and the honourable service provided by Matt. In the words of Arnold, "I'll be back" Tony

I want to start off by saying my experience with Cyclepath has been online and curbside pick up…read moreonly. I am a proud Fauxleton owner which means I purchased a used spin bike and use it in conjunction with the Peloton app (DM me about this because it's a great hack for someone how wants to be part of the Pelo Fam without the hefty price tag!). The bike I purchased came with cage pedals which means you can use regular running shoes that slide in to a cage to keep your feet in place. Now for someone with minimal spinning experience, this was fine for me at first. But as I did more research on the benefits of spin and started taking it more seriously, I determined it was time to upgrade the pedals to clip ins. I am lucky to have a friend that was able to recommend not only Cyclepath but also the specific pedals I needed. I wanted dual SPD's so that I could clip in on one side, but that someone without cleats could use the bike on the other side. Cyclepath has developed an online shopping experience during COVID and offered curbside pick up. The pedals were in stock, and comparably at a decent price. I ordered them online and they were ready for pickup a few days later. The pedals were exactly as described, easy to install, and have worked wonderfully for me! I hope to shop inside Cyclepath one day and get lost in all things cycling.

Cycle path Oakville is one of the best bike store i've been to. The have a very Friendly and…read moreknowledgeable staff. We went there to fix and switch our bike seat post, also asked some questions regarding bikes and charged us at a very affordable price.. They're very accommodating and they really know their products. The stores carries a wide selection of bikes from road bike to mountain bike. They carry Mostly Giant and Trek bicycles. They also have great selections of men & women's clothing, shoes and bike accessories. The store is bright and clean and price is just right!! My new favourite cycle path store.. (Too bad the Woodbridge location is gone)

I came here looking for a rear derailleur bushing cos I was clumsy and lost mine while servicing my…read morerd. They gave me the part for free. I talked to Peter about needing tires for a cyclocross bike. He recommended a very budget friendly tire that would suit my needs. I tried the tires today and was very impressed how grippy it is. I also got it at a discount. Definitely would recommend this place. Very friendly people who know their bikes.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

The guys had everything I needed, and set up me up with new pedal cleats along with direction of a…read moregood bike route through town. Much better prices, selection in stock and service than MEC.

Bought all our kids bikes here over the years. Last year, new bikes again for son and daughter…read more Had issue in the fall with daughters bike, kept jumping gears - took in and in 15m, on the way home. This summer, son's bike rear wheel came off twice - couldn't figure out why myself, took it in, one piece they found was moving that shouldn't. Replaced no charge and on our way in 15m again. Outstanding sales support once you have to wait for your turn - hint ... don't go shopping saturday morning first nice spring weekend, service on the two occasions need them, outstanding again. Highly recommend