I highly recommend Christian Brothers Automotive on Duryea Drive. My SUV recently gave me a…read moremaintenance alert that it was time for a transmission fluid replacement, and I was referred to Christian Brothers. Since I was soon leaving on a road trip, I asked them to also check my tires, brakes, alignment, etc. They thoroughly checked everything, basically gave my car a health checkup, and it passed the physical exam with flying colors. I was only charged for the transmission fluid replacement - they topped off my AC coolant for free. They even provided complimentary Lyft service. It's true!!! There really is an auto maintenance and repair shop that is HONEST, that cares about you, and that does great work for a fair price. This is what excellent customer service looks like!!!

Service was top notch. Highly recommend, a little expensive but worth every penny as they fixed the…read moremajority of items.

Had a great experience getting my car serviced here. The team was incredibly responsive, kept me…read moreupdated throughout the process, and finished everything in a timely manner. Communication was clear and professional, and the quality of the work was excellent. Definitely felt like my car was in good hands--would recommend!

Easy to work with, and very kind. They are very flexible with your time, and help you understand…read morewhat exactly is the issue with the car. They were quick to respond!

Always excellent service and a helpful staff, service writers and courtsey ride drivers. Honest…read moreand Accurate has serviced my vehicles for almost 15 years and I won't take my 14-year-old car or my 11-year-old truck anywhere else for maintenance or repairs. Their company names speaks for the quality service I've received. Mike

Let me start with the positives: Honest Accurate Auto Service has an incredibly clean shop, and the…read morestaff is genuinely friendly and professional. I also really appreciated the tasty cookie they gave me when I picked up my car. From a purely customer-service standpoint, they do a great job. However, I have to give 2 stars because of their pricing and lack of transparency. I brought my vehicle in and received an estimate for a throttle body replacement. They quoted me $1,044.45 just for the part (labor was an additional $408.66). What really bothered me, in addition to the extreme markup, was the lack of information. The quote didn't specify the brand of the part being used, nor did it state whether it was brand new or a reconditioned unit. As you can see in the photos I've attached, I looked up the parts myself. I can easily purchase a brand new, OEM-quality throttle body for around $150. I understand that mechanics need to mark up parts to make a profit and cover their warranties, but a markup of this magnitude is excessive, especially without being completely transparent about what exactly the customer is paying for. Great customer service and a clean waiting room are wonderful, but they don't justify this level of markup on parts. I highly recommend doing your own research on part prices and getting a second opinion before approving any major repairs here.

Trash... I should have read the other reviews before calling the number they provided. Called and…read morenever answers. Gr at way to want business even if you are trying to redeem your self from the other previous reviews.

I have used Turner's Mobile Mechanic several times on both of my vehicles and couldn't be more…read morepleased. He is an excellent mechanic working on both my 2004 pickup and my 2023 Tesla Model Y. While not only a good mechanic Brandon is a good person. He is hard working and reliable. The prices are very fair with the added convenience of coming to you. I can't say enough good things and will absolutely use him again.

Too expensive. Pricing transmission fluid service, differential fluid service and fuel induction…read moreservice, their prices were higher for than other places in town, like Import Auto, Honest Accurate & Brakes Plus. The customer service was good. There was a inexplicable disconnect between the text that confirmed my appointment day/time and what they had in the system (?), so they didn't expect me to come in on the day that I did. However they took care of me nonetheless, so I didn't have to reschedule. I liked the pictures and the reports, but I only did a couple of things that needed to be done according to the maintenance schedule, because it sounded overpriced. It's too bad as they are within walking distance of my home.

After such amazing customer service, I had to update this review. The general manager contacted us…read moreafter I posted this and said to bring in our car right away to look at. They took full responsibility and fixed the car and were amazing. They have definitely won my business again and we will continue going there. It is amazing what good customer service does!

I visited Express Auto Repair on Montebello Lane today. I had just arrived from Canyon City and…read moreneeded to check my tire pressure and windshield wipers. I called them this morning and spoke with Garrett, who was very polite and helpful. He said I could come in for a courtesy check. Bill, the mechanic, was very knowledgeable and courteous. Great customer service! The service was excellent! They checked my tire pressure and replaced my windshield wipers. They also sell wiper blades if you ever need them. Overall, I'm very happy with the service and the value. I highly recommend Express Auto Repair. They have another location South of Colorado Springs and are opening a new shop near Briargate. Thank you for the great service! I will definitely return and recommend you to my friends and acquaintances.

This was an outstanding experience at the repair shop. Byler was friendly, attentive, and…read morecommunicative as he kept me informed of my car's status. My heater's blower motor went out. I got on their website, booked a timeslot, and I was able to be early for the appt. When I arrived, I was immediately helped and my car was done super fast. I think the price was fair, no complaints! Points rewards program, AAA discount, great staff, clean waiting area. I will be back for my brakes!

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

Genuinely impressed with this shop! I have so many past experiences with horrible shops that over…read morecharge, do barely any work, or have incredibly rude safe. Elite auto service was the exact opposite of that! To say I am pleased would be an understatement. I spoke with both Bill and Matt who were polite, kind, and they explained everything to me in a way I could understand. They gained a forever customer today! (And I have a Ford... so everyone knows I'll be in the shop often enough lol). Would absolutely recommend to anyone in the area!

A good and honest mechanic! You can trust them. My family has taken their various vehicles and Jeff…read moreis a great guy!

For professional with excellent customer service. Would highly recommend; can be trust to provide…read morehonest service.

I bought my 2021 CX 9 about 2 years ago from Bob Penkhus. The buying car process went well & I had…read moreno issues. I've been bringing my car here for regular maintenance and it's been great. The multi point inspection videos really help me understand what they look at and gives me a different point of view. Every service manger I've had has been amazing and helpful. Only issue is if you are waiting, be prepared to sit for 2+ hours for an oil change. But they do offer a nice seating area with snacks and drinks. Would recommend!

So unfortunate. We have had two great experiences purchasing…read morevehicles at the dealership. Great reps, fair deals and smooth. Then- Finance appears to be trying to make a couple bucks - back away, you made a sale and everyone was happy!

Amazing- helped me asap add in my def blue thing whatever it is & we're great. All great staff n…read moregave me free car wash would come again

Terrible service Do Not go here, stripped my drain plug caused a massive leak in my driveway. DID…read moreNOT change my oil filter was the same one from jiffy lube a 3 months ago But was still charged for one. The manager James kept trying to up sell me services that I did not need and he reaked of weed. Would Not Recommend!