I'm surprised my earlier review is not still here. My…read morelaptop crashed and the backups were not working. It was a bad day. Calling several other repair places, they either didn't answer or were very busy. I called Wiz Kid, had the laptop in on Friday, picked it up on Monday after moving everything to a new laptop to look just like the old one, all files restored. And, along the way, he fixed the old one, just to be sure. Matt worked much of the weekend on this because he knew how important and timely it was for me. I just took a second laptop to him as it crashed as Windows 11 was being installed.

I went to the WizKid Tech Repair to get some help with my new iPad. I had purchased a new model and…read morea lot of the directions, applications, etc. had changed (some just a bit and others quit a bit). I was pleasantly surprised because Matt knew his "stuff," was easy to understand, and really helped me with using the new iPad. I was totally happy with this choice of individual to get me up to speed on the new iPad. I'm also pleased to know that he would be available to help me in the future... should something new comes up. I'm quite confident that he will be able to help me with most technology that I ask him about. I would not hesitate to to recommend him to anyone.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.

Arrived on time. Repaired faulty installation by another company. Reasonable price. Very…read moreknowledgeable and not afraid to work. Honest

My thumb drive broke. I called that morning and was able to get in that morning and have him look…read moreat it. He explained what he was going to do and told me to give him an hour and within an hour I had heard back from him. He was able to fix my thumb drive saving me thousands of hours of time. Very friendly and great customer service. I hope nothing like this ever happens again but I know who I'd go back to if it did. Would recommend again and again!

If I could rate it a zero star I would! Marvin is an absolute fraud who also is very…read moreunprofessional! Linked down blow is a video of Marvin telling me to go "f myself" after just calling to ask for an estimate of my personal device he had in his care. This man is an absolute Fraud and is likely to break what he touches!!!! Update: It unfortunately will not allow me to attach videos of phone call but I can assure that If anyone would like to see how Marvin speaks to his clients I'd be happy to email the video! Just ask and I'll send my email along side the video for proof. Marvin tries very hard to intimidate people who are just in need of his services by threatening to add charges to their totals for no reason especially when he never fixes the problem and only adds to the issues! Also calling them very vulgar names! If you want my honest opinion you have better luck just trying to repair your device on your own or taking it to another shop as Marvin is the worst for customer service and to provide you with help!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

Incredible service. I reached out asking about a custom gaming build. I'm new to the pc building…read moreworld and he helped me with patience and knowledge. Nick CLEARLY knows what he's doing and it shows with his work ethic, and honesty. He went above and beyond to build my pc from start to finish. The value of what you are paying for is there 100%. I will be coming back and having him build my wife's pc next. 10/10 would recommend.

The owner was prompt and completed the screen replacement in a timely manner. I liked the part…read morethat he even called to find which T mobile store had our phones do we could complete the up grade. Highly recommend.

Extremely patient and helpful. He assisted me with troubleshooting over the phone. And then when I…read moredropped the machine off to him, he identified and repaired the issue very quickly. He did this all free of charge(because the solution was so simple). An extremely professional and helpful gentlemen

I had woken up to my PC not turning on despite having no known problems since it was built. I found…read morethis location on Apple Maps and it wasn't too bad of a drive. It was odd having to go into an apartment instead of a shop but as soon as I got to know Mr. Patel all my worries vanished. He began trouble shooting right away and discovered the problem within 30 minutes!! He explained exactly what he was doing which was helpful as I'm a student working towards a tech degree. It was pretty quick service and overall an awesome experience. He had advised what the best fix was and didn't charge me anything for diagnostics. However I still gave him a $10 tip for being efficient, kind and experienced. It may seem strange going to a repair technician working from home but I can assure anyone reading as a young adult I felt safe and content with the service I received and recommend him greatly. I plan to use his expertise should I have another problem!

I completely trust Computers and Co. We recently had a cyber security issue that they were able…read moreto resolve very quickly. We are very thankful for their swift action with the issue. Thank you, Computers and Co.!

Good at what they do but lacking in empathy. The part I…read moreleft for them to install didn't last less than 2 weeks; I tried to explain to them on the phone, but they go like: "it doesn't matter what you think", I thought it was rather brusque and curt and their attitude was condescending. They said I damaged the part they installed, but I think it was a bum part to begin with and wouldn't do anything about it. They've had the last of my business.