I've been with David and the team for years and am just now getting to this review, which is a…read moreshame because I could have wrote it from the first year we worked with him (sorry Dave!!). Not only do they always pick up the phone or write you back immediately but when you need help after a claim is filed they go the extra mile! I have been struggling with a roof hail claim and just could not get ahold of my assigned adjuster to get the contractor paid. Michelle got on the bat phone twice and he called me within the hour! I honestly don't know how people do it without help from a team like this. We've had 3 major claims in the last five years and I know what got us through, what could have been an insurance nightmare, was the Lone Tree team. Thank you guys, we really appreciate you!!

Where do I begin? Well almost 10 years ago I worked with a insurance broker and did it for a few…read moreyears until I decided to do the leg work on my own and find insurance myself which honestly saved me a good amount of money, so I had a stigma for agents only looking out for themselves and money in there pockets until........ I moved to Colorado and found out my home insurance was double what I paid on my home in Northern California which mind you was worth 4x the cost of my new build home and had a swimming pool. I honestly figured moving to Colorado with the housing prices my home insurance would be cheap!! WRONG! I ended up paying for the year and sad it was so much, then I got the renewal paperwork and my insurance jumped by $800 extra a year making it almost $3k a year crazy right? I could take no more so I decided to give David a call. What do I have to loose? I can either go with his recommendation or not? I gave him all my info and he got back to me really quick with home and auto rates. He also informed me my current coverage I was paying a lot for was honestly no good!!! I'm not a insurance agent so I would y exactly know. He gave me options and ended up saving me well over $2000!! After calling him and seeing how smoothly this all went and how now I have better coverage and pay wayyyyy less-I highly encourage you to call him. Nothing to loose, no money out of pocket, he might actually put money back in your pocket!! Thanks David! Looking forward to working with you!

Sarah and her team including Diane has been very proactive in reviewing my home and auto insurance…read moreand they provided excellent details on coverage and updates to my insurance year over year. They are proactive and provided excellent price comparison.

Sarah and her team have become my go-to for home, auto, and life insurance at this point. I don't…read morehave the time or knowledge to research and make educated decisions. She is very responsive and makes things happen quickly. Her team monitored my policies, noticed something strange in my auto, and switched me to an entirely different company within 3 hours. I was impressed.

Some of the worst customer service I have ever seen. The staff were always very rude and…read moreunprofessional. I always had to jump through hoops to try and get something resolved because of their incompetence. You should be embarrassed. I would have given this place a 0/5 if it were an option. I'm surprised this place is still in business to be honest. Get it together. Your response has no relevance to my review whatsoever. Next time, try reading my comment more carefully. I chose to end my insurance because of the poor customer service, but it looks like my message wasn't received. I am enjoying my new insurance and the customer service is top notch. You can stand behind your employees, but they are still terrible human beings who all need a training course on customer service and proper adequate. It would seem that the awful customer service was a result of poor leadership.

So far it has been seamless. very good experience. The people work here are very helpful. They…read morelowered my costs something American Family who I had been with forever could not do.

Colorado Insurance has handled our home & auto insurance needs for many years and we could not be…read morehappier with their service. Most recently I have worked with Kate Petree and she is wonderful. She responds to emails and phone calls very timely, often within hours. She is extremely professional and knowledgeable. Through her expertise we were able to save over $600.00 per year on our auto policies while adding doubling bodily injury coverage AND adding $1,000,000.00 umbrella coverage. Ned Archibald Fairplay, CO

I thought I was overpaying for insurance and have asked a few times for a review and to make sure I…read morewas getting the best deal of which I was assured I was! B.S. I Just had Farmers re-quote my insurance to the same coverages as I had with Travelers, only to find that I saved over $140 per month on my auto insurance and over $5253 on my Home Owners! Are you kidding me $5253 annually on my Home Owners insurance! I have my suspicions that my rates were never checked to ensure I was getting the best rate! I cancelled today!

Thank you Jeremy for being so helpful! You saved my family more money with better coverage on our…read moreauto and home policy, we really appreciate it. :) Thanks, Dana

From the owner: Insure Carefully, Dream Fearlessly…read more As your local American Family Insurance agent, I can offer you dependable insurance protection. We offer specialized coverage for your Auto Insurance, Home Insurance, Life Insurance. Insurance for your Rentals, Contractor Insurance, Home and Condo Association Insurance, Business Owners Package Insurance and more. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

Well, it's been well over a week of replying to an email and leaving 1 voicemail with no response…read moreat all. It's frustrating considering it took them 2 weeks to get back to me with a quote. The email I am replying to is a quote that I have questions on then plan to move forward on. However no one is returning my call or email so I guess they don't need business.

Had ins w/ this company for 4 yrs, but recently cancelled this agency. Initially, had relatively…read moregood customer service. However, Lori (owner) & Courtney (lieutenant) who are both immensely knowledgeable, progressively became more and more difficult to reach. Many times I alerted them to this fact, but they were in complete denial, and simply referred me to their consistently incompetent support staff. My recommendation would be to hire and/or train a more competent support staff and shift the leader's attention from their emphasis on sales/marketing back to good old customer service to take care of their existing customers on a more punctual basis. Had they responded more positively to my feedback, I would still be doing business with this agency.

I'm with kamberos over 10 years keep me stay best deal, price and always friendly lady Sue allways…read moreready to help

From the owner: I've been in the insurance industry over 25 yearsread more

I love working with Matthew Woodward each year for my insurance shopping needs. I've worked with…read morehim for several years and can consider him a friend at this point. This year, his associate Katelyn Quinto is helping out, who seems lovely as well. Very friendly and capable. Highly recommended.

I have been a client with Security First Insurance for 15 years and have my business insurance as…read morewell as my personal Home, Auto, Motorcycle and Umbrella policies as well. My Security First team has never failed me. They cover virtually all major carriers. They are friendly, easy to work with and just a phone call away. Very knowledgeable too. You won't go wrong partnering with Security First Insurance Agency.

We have been with Bruce since moving to Colorado in 1990. Bruce has always helped us and answered…read moreany questions that we may have. His staff is excellent as well. They have handled our Fleet of cars insurance , home insurance, workman comp and business insurance. We have had auto loans through State Farm too!

Bruce Riley has been my insurance agent since 1990 when I moved from Vail to Littleton. At the time…read moreI kept my same Statefarm agent until I was notified by the company that I needed to select a different agent who was located closer to my new address. I don't remember how I chose Bruce Riley, but he has been my agent now for almost 30 years and, believe it or not, I have never met him or even stepped foot in his office. I started out with an auto policy, then added a home, and then several rentals. Over the years when I have had claims (hail damage) his office has guided me through the process and things have gone smoothly. I routinely call several times a year to ask questions about my coverage and I always end the call feeling like I have received competent guidance.