either I had the most competent insurance lady in the history of insurance in az, or these guys…read moresuck. I'm pretty sure that this place is just not good at their jobs. Over the past six months, they have: Completely neglected to tell us about the photo inspection until after it passed (and after we had it taken care of). A week later we got a letter, after the policy would have lapsed. Sent us the policy for the wrong vehicle. We were going to buy two, and changed our minds. A month after the purchase of the only vehicle, we got the policy for the one we didn't buy... When we called them up, they seemed clueless as to why it appeared. Forgot to charge us for a section on our bill, then surprise pro-rate us for it later! Because who doesn't love when their insurance payment is 1.5x times the normal amount without any discussion? They are not very good at the whole "calling you back" thing, which just seems unprofessional. Maybe they forget, but my old agent always remembered to do that, so I know it's possible. State Farm is a good insurance company. Too bad this place is just hurting its reputation.

I recently got in a pretty significant accident. Chris and his staff efficiently took care of…read moreeverything for me, no questions asked. They were there for me after a terrible situation. Thank you so much to Chris and his amazing staff for truly caring for your customers. You won't get this kind of service anywhere else.

I cannot say enough about Jacquie Johns at Empire one insurance! She's been my agent for at least…read moreeight years, has always been more than knowledgeable, making sure I have the correct coverage for the best rate. She has gone out of her way to help me, and my family. Even assisting on a weekend when something very weird came up while I was trying to buy my new car. Call her if you are looking for insurance!

Extremely lacking in communication and staying on top of any help with claims from the woman agent…read more Cheap insurance, no problems unless you need help with your claim coverage, then you're on your own. Stay far away!

Zero stars. When I cancelled my policy with Freeway, they failed to tell/follow up with the…read morefinancier and I got charged additional funds. They do not care about you. Patricia Walters is unprofessional, here is an email she wrote to me when it was their fault this was happening. "I just emailed to craig TODAY!!! You HAVE TO GIVE HIM A CHANCE TO CANCEL. He does not have a direct line." Find a better outlet Patricia I had to do your job for you.

There's a csr rep from the Henrietta Rd. office in Rochester that is an absolute 10 out of 5 stars…read more She's every thing I never expected dealing with reps nowadays. Joanne is the one people. Kind, considerate, respectful, professional. She nailed it! Went wayy above and beyond to help. I think I'll be with Freeway for a long time. Thanks Joanne

I been with Sheedy Insurance for years. They just reduced my premium significantly. Staff are…read moresuper! Would definitely recommend!

My wife and I were insured with a major insurance company for more years then I care to even…read moremention. At the continued insistence of a good friend, I decided to visit the Sheedy Insurance Services on Empire Boulevard in Webster. What an eye-opener I received after speaking with Lisa Sheedy. I then realized I had been dealing with an Insurance Agent for the past 30 years and for the first time I was now speaking with an Insurance Advisor. Lisa reviewed our insurance needs for our two homes and four cars. She made changes to our policies which saved us 30% on our previous policy premiums. But that wasn't the best part. Lisa dramatically increased our homes coverages, added sewer backup, water line issues, and a million-dollar blanket policy. Lisa explained how the major Insurance Companies only have one option to choose from and they don't have the ability to shop multiple insurers to find the best fit for someone looking for insurance. Not to mention, these companies pass along costs for all the catastrophic events which occur in the USA, fires, floods, earthquakes, tornadoes, hurricanes, etc. Not only did she save us money but she provided us with better coverage with a New York State based company. I cannot say enough about Lisa's locally based independent insurance services business, as well as her professionalism. I would highly recommend anyone reading this to take some time to have a real "INSURANCE ADVISOR", Lisa Sheedy, look over your current coverages. Please give her a call 585-347-4015. You will be so glad you did.

Alex, Shelby & Anna have been SO helpful in finding me great coverages and helping me understand my…read morecoverages. They always greet their clients with a smile and are excited to help. I cannot be any more grateful to have such a friendly and professional insurance agency! I have recommended them to anyone in need of insurance. Thank you Peake Agency!!

Great Place for insurance!!! Local business, friendly staff, and they always are ready to help out…read morea client!

In violation of do not call rules, called me twice and used a name that only shows up on spam calls…read morein the message left twice. Will be seeking legal action for using dark web sources and calling in violation of do not call rules. I have never, and will never be involved with these people. Despicable behavior that suggest they deserve to go out of business. Also reported to the do not call registry and have listed them as spam at Apple and T-Mobile.

Stat away! I made the mistake of putting all my eggs in one basket. I was doing quite well on my…read moreown investment portfolio until...Brighton Securities. They pointed me in the direction of financial ruin. BS used intimidation and scare tactics insisting I sell all my investments, or I'll lose my money without purchasing dividend paying options. And like a fool, I entrusted them with my $$. All while utterly ignoring my gut! Normally I'm not one to be steamrolled or bamboozled. I will never financially recover from that wreck-less decision. I would be a much wealthier person for it. In hindsight knowing what I do now, I should've ran for the hills. Shame on me. I'd be a much more financially solvent person today poised for 2025 retirement. Too bad. So sad.

I have dealt with both Rebecca and Clark on multiple occasions. They are always there to help and…read morevery quick with follow up. We have both of our Auto and Home Owners Insurance Policies thru the Butler Agency/Erie Insurance and we couldn't be happier! Our recent experience included adding another vehicle to our policy that we would only be using as pleasure! Much to our surprise, the premium went up less than $100 per year! Top notch service and support!!! Would highly recommend to anyone who needs a reliable and reputable agency!

Excellent, was looking for new home owners Insurance, and they came through and got more coverage…read morefor me with less money...