1. Freeway Insurance

    1. Freeway Insurance

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    Rochester, NY

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    Freeway Insurance

    3.9 (7 reviews)
    Open 8:30 am - 6:00 pm
    Updated 2 months ago

    Services - Freeway Insurance

    Car and truck insurance

    Audit and conflict resolution support

    Current year tax preparation and filing

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    2 years ago

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    7 years ago

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    12 years ago

    I came in for a quote and the woman was so pleasant. The office was convenient as it was right next to the DMV

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    Chris Leonardi - State Farm Insurance Agent - State Farm Logo

    Chris Leonardi - State Farm Insurance Agent

    (6 reviews)

    either I had the most competent insurance lady in the history of insurance in az, or these guys…read moresuck. I'm pretty sure that this place is just not good at their jobs. Over the past six months, they have: Completely neglected to tell us about the photo inspection until after it passed (and after we had it taken care of). A week later we got a letter, after the policy would have lapsed. Sent us the policy for the wrong vehicle. We were going to buy two, and changed our minds. A month after the purchase of the only vehicle, we got the policy for the one we didn't buy... When we called them up, they seemed clueless as to why it appeared. Forgot to charge us for a section on our bill, then surprise pro-rate us for it later! Because who doesn't love when their insurance payment is 1.5x times the normal amount without any discussion? They are not very good at the whole "calling you back" thing, which just seems unprofessional. Maybe they forget, but my old agent always remembered to do that, so I know it's possible. State Farm is a good insurance company. Too bad this place is just hurting its reputation.

    I recently got in a pretty significant accident. Chris and his staff efficiently took care of…read moreeverything for me, no questions asked. They were there for me after a terrible situation. Thank you so much to Chris and his amazing staff for truly caring for your customers. You won't get this kind of service anywhere else.

    Quinton Insurance

    Quinton Insurance

    (7 reviews)

    My wife and I are first-time homeowners, so the entire process has been VERY confusing to us…read more There are so many moving pieces, people to contact, terms to learn, numbers to wrap our heads around. Fortunately, we decided to go to Quinton Insurance for our homeowner's insurance; it was a great decision! They are by far the most knowledgeable and clear-speaking people we've dealt with in the process. They explained our options and found us a great rate! We rarely leave reviews, but I wanted to thank Quinton Insurance for all their hard work and expertise!

    Heads UP‼ take the time and read this insurance fraud scheme that I'm involved in with Gordon…read moreQuinton, his partner and the agent Alex V. Well this review has definitely changed from 2024 to 2026‼ I feel it's my responsibility , obligation to warn present and potential customers of this situation im in with this agency As you will read below my 5* 2024 review has changed big time! I was so pleased ..yet unaware that the policy that was written up for me had no liability which A motorhome needs just like any vehicle that you drive... Yet a travel trailers do not...like a utility trailer or anything you pull with a truck... in that sense they do not need liability! My incompetent agent Alex V was given the old Progressive policy along with the registration and the VIN number and he still wrote it up as a travel trailer I can't even wrap my head around how he did that and how the computer didn't kick it back when a keyed in the VIN number or some kind of intervention with his incompetency. So, long story short 2 years later 2026..I find out Quintin insurance wrote my MOTORhome‼ as a travel TRAILER‼ and now they don't want to be accountable or provide me with their e&o insurance because he doesn't want to put a claim in for their era and instead he's fighting me in small claims court which doesn't even cover half the cost of having the motorhome towed to Arizona. Fyi even though the owner Gordon agreed to pay for everything he is now saying it's all my fault ‼after I gave the registration the VIN number and the old insurance policy‼ you just can't make this s*** up! And I just have to mention this in court they said I should have showed Alex v a picture of my motorhome since when has anyone ever shown a picture of their vehicle that they want to get insured I just couldn't believe that it was so pathetic of the lawyer to say that he was kind of pathetic too though screaming slamming his hand down because he was getting frustrated because the judge did not dismiss my case. Note, now DMV will not register my motorhome for 2 yrs ‼... besides the fact I could actually have my license suspended over this ‼ Due to incorrect Insurance coverage Alex V incorrectly insured me thank God the motorhome was under construction totally being remodeled I cannot even begin to imagine if I had been driving it‼ and had an accident:( Yet Gordon could care less‼ he will not give me his e&o insurance information which isn't mandated by New York State yeah if an insurance agency doesn't have it they are held personally responsible for all cost to the client expenses due to their incompetency‼ So I can put a claim in to have a motorhome towed to Arizona ...& Gordon agreed to do when he met me at the Webster library to discuss how he was going to take care of everything. I was moving in July and my lease is up here the 1st of September so I'm going to be evicted and not only that my motorhome will be in pounded ‼ Please stay away from this place there were four of them against just me arguing that it was my fault‼ in small claims court over $3,000 when the actual expense is $18,000? even though the towing is 14,500 and that's one of the cheaper ones‼ but due to the fact I lost $1,500 on my security deposit for AZ plus motels and whatever I'm going to be charged for them to tow my RV Sick to my stomach how they could do this to me Gordon, his partner, Alex the incompetent who wrote it and this little skanky loud mouth lawyerall trying to pin it on me in court it's not going to work Gordon trust me‼ I will get Justice one way or another‼ ‐------------------------ 2024 Very happy with Quinton agency. I called after hours, left a message, looking to purchase the minimal RV coverage that NYS requires. Knowing, my RV will not be driven til summer of 2025. Alex, returned my call @ 8:30am & ONLY sold me what I asked for! It was a welcome change! to not have an aggressive (insurance agent) over sell u what you don't need or want Highly recommend Alex & Gordon the gift Thxs again

    Freeway Insurance - autoinsurance - Updated September 2026

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