Ken and Hannah of Lily are great. They know your name, are always welcoming and do their best to…read morefit in short notice appointments whenever they are able. I find their quality of work is always good with long-lasting results, and the one and only time I ever had an issue with a manicure (the polish just didn't take for some reason, years ago) they fixed it right away without hesitation. They have more recently done some upgrades to the salon, but it has always been clean, and I love being able to support a legit & local family business. Thank you Lily!

I can't believe I waited this long to get my nails done at Lily. They're fantastic!…read more I've only been here once, but I will for sure be coming back to get my nails done here from now on. I called on a Friday afternoon to see if they had space for a walk-in. I was surprised to hear them say yes. They were able to get me in not even 2 hours later. It's located in the medical plaza right off of 56th, so there is plenty of parking close by. It can be hard to miss, so just make sure you don't go inside the building because it's located to the right next to the entrance. Ken and his family were so kind and welcoming. I didn't have to wait at all. We were able to chat throughout my whole appointment and I got to hear about why they started their business, why they moved from Vietnam and all about their family. It was a great conversation. On top of that, they did a fantastic job with my nails. I was actually so impressed that I called my mom and told her that this was our new nail salon. They have plenty of colours to choose from and also offer waxing services. Will update my review once I've tried out their waxing services. Until then, thank you Ken and family for doing such a wonderful job with my nails... it's been a few days and they still look perfect!

They hire stylists who are unprofessional, don't have their own tools and don't know what they are…read moredoing when it comes to color. VERY VERY sad when I see what they did to my hair :( worst part was manager was there the whole time seeing it go down and doesn't step in or say a word once. I felt so awkward about the whole thing I rushed to ask what do I owe while my hair was still wet and ran out crying

From the owner: A trendy place to get pampered from your tresses to your toes! Expert hair colouring,…read moreMicroblading, Body Treatments, Nail Extensions

This place is amazing! At the time I booked an appointment they have a $65 promo for deep tissue…read moremassage. I wish I remembered the name of the one who attended to me. I will the next time. I was so stressed and my back was so tensed and stiff. I also had lower back problems due to sciatica. I was relieved after going to this place. Even my neck muscles were relieved from their tension. I can move it loosely unlike before. I was studying for an exam and needed to relax. This did it! She was very thorough! The place is very clean. The ambiance is suithing! Plenty of parking as it is located in a plaza. I will definitely come back and try their other services! Highly recommended.

This location has good staff, hard to make appointments with the ones you want because of that but…read morehaving said that. You leave depending on who you choose really relaxed or relatively pain free from what you went in with. Good team here and a new receptionist.

I had a very nice experience at this nail salon today. I usually like to stick with Spas…read more The nice lady that helped me was respectful, and read me as a customer well, she was chatty with me, as I like to chat and take interest in the employees that are helping me. I have no complaints about the finished product, my finger nails and toes nails look great. The employee that helped me was respectful to listen to my wishes of not cutting into my cuticles too much and she also asked if I wanted to use the razor (which I always forget to ask them not to do). Thank you.

I was looking so forward to my mani -pedi today - pedicure ok but the manicure was terrible - I…read moreleft with 3 cut cuticles and polish where is isn't supposed to be and no apology from the technician!! Not sure why I tipped but I did; however, I will not be returning here!!!

Had the worst experience there I had the nail technician…read morenamed Anna and she was soo rough, rude and they over charged me for getting my nails taken She filed my nails down soo much that they were bed ing over and hurting DO NOT GO THERE !

This is my go-to place in Richmond if I need a walk in because they can always take you. It's…read morefairly reasonable, has great parking, and is clean. The Polish is excellent. I wish there had been more of a massage and spa experience, but otherwise I'm very satisfied.

Best spa ever !!!!! Staff is amazing everyone knows your…read morename when you walk in.A very welcoming atmosphere Great prices and hours.Always happy every time with services done.if you live in the Steveston area this is the place for all your soa needs

Cara was incredibly rude, and provided some pretty awful customer service…read more I spent $80 on gel nails, which came off within 14 days after application. They also started to discolor to an awful orange color (they were originally pastel pink). I called to see what could be done, and I was told by Cara that she was surprised they even lasted this long. That I probably did something to make them come off, like dye my hair, or wash my hands in hot water. This place was terrible and I will never go back. Don't waste your money..

The hubby and I went to get pedicures -- they helped us quickly upon arrival (we were walk-ins)…read more The service was great & they took their time. We had Cindy & the guy do our toes! They were so good.. we will be coming back again!

my daughter took me for a manicure and KIM, was excellent. she gave me a beautiful French manicure…read moreand was so super sweet to chat with. the salon was clean and peaceful I highly recommend their services. TWO coffees for Kim for doing such an excellent job.