If M can't fix it, no one can! I brought a watch to their store which was essentially a build kit…read moreI bought from overseas. It looks nice but the links were impossible to remove. I tried myself and actually broke some of my tools. M cut out the bad links and sized the watch for $21. I was prepared to spend way more given what a nightmare this project had themes into. She is highly skilled and deserves credit as the artisan she is!

Very helpful, reasonable and honest. Highly recommend. Trish is accommodating and listens to what…read moreyou want done.

I recently bought a watch from Anthony. I saw a photo online and texted him. He gave me a great…read moreprice, sized it for me and sent it 2nd day air. It was a designer that I normally wear and it was a watch I had on my "want" list. I was able to register it online with the designers website and get my 8 year warranty through the designer . If you get diamonds on the bezel the warranty will work differently, but rest assured they only sell 100% authentic watches. Will certainly use them again for future purchases

Excellent experience with David from start to finish. i received the watch today and it is…read moregorgeous. Came with papers and box. David was a pleasure to deal with answering all of my texts quickly . I would definitely purchase from them again. Thank you for my stunning Cartier watch.

They were slays very helpful, however I stopped by yesterday to get a new battery for my watch and…read morethe store was empty. It appears they've gone out of business.

This place is an absolute Rip off! They tried charing me 300 bucks for a ring resize...went to…read morepatchogue jewlerybexchange and got it done for 25 DOLLARS!!!!!

My son went to Jareds to purchase a titanium Bulova watch ($900). He showed the saleswoman C the…read morewatch he wanted on his phone and she took watch code; she explained that they didn't have the one he wanted in stock but could order it. He only had cash and she explained it needed to be put into a gift card so that purchase could be made on website. The transaction was done and she said it would be here by Feb 19th and he could pick it up at the store then. (which was half hour from his house). As we walked to the car, he checked the order and realized she ordered the wrong watch AND put the order in his middle name. Saleswoman C could have shown him the watch before purchase was made to make sure it was the correct one and put the order in this correct name. Went back in and she cancelled the order but told him she couldn't give him back his money since it was on a gift card that he needed to call customer service. We sat in our car in the parking lot for 45 minutes, attempting to get a refund check, while finally being told that we needed to go to the store to have the saleswoman contact customer service so they could verify the information. Went back in the store and was finally noticed, (considering it was the third time we were in there) Explained the situation to saleswoman C and she immediately got the manager. No apologies or follow thru, put her coat on and left. The manager was very sorry (and very nice), connected with customer service and within 10 minutes the cash was back in our hands. This morning, my son received an email from customer service telling him he didn't need to go to the store but needed to get in touch with "Michael" whose order it was, so they could talk with him before giving a refund check. Just a mess, and very disappointed in the saleswoman and Jareds customer service. My son went to another reputable website, purchased the watch and it will be overnighted to his home within 2 days. You just lost our business.

I will NEVER step in this store again. I walked in to pick up my item from someone I've never seen…read morebefore that told me she helped me before. So I gave them my name and she had to ask for the spelling - I have a really easy name - told them the story and told them I didn't want it and keep it. The woman explained they couldn't and suggested first I donate it to goodwill. Goodwill. So I asked her if there were diamonds in it. They are not huge and were not talking Rolex but it has diamonds in it. She said not in that "type", snotty, of watch. Then suggested again Goodwill or a family member... as I tucked my watch away she didn't even stick around to say goodbye but said it as she was walking off. Sadly, when she walked off to find it originally, she couldn't find it and a very bright long brown haired polite person who just completed a sale with a young man who is going to give his gift to his loved one right away, answered her. I was looking at a necklace I have been admiring for quite some time and that jeweler noticed I was looking at something. But, I was not offered to look at anything else or another watch by the woman helping me. I was just treated like a peasant. So, sorry you didn't get my $4,000.00 sale. I'm going to shop somewhere where my cash is respected - in hand or not!

The owner was very nice and professional and gave me a good price on my old wedding ringread more

Christine, the owner was honest and open about helping to ensure I got the best price for my gold…read morejewelry. Absolute pleasure to deal with.

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.