Do NOT LET THEM DEFAME YOUR JEWELER WITH THEIR STAGED FAKE ACID TEST SCAM like they did to me. Please read the entire review before doing ANY business with them. This is my experience. I have evidence in the form of audio, video, photos, and independent certified appraisals to prove it all October 10, 2025 - Initial Visit & False Claims My fiancée and I visited Center Gold Jewelers to add beads to her engagement ring which was assembled by another jeweler. The purpose of the beads is to keep the ring from turning easily. Maria immediately pointed out numerous "flaws" in the band. When I suggested returning to the original jeweler and demanding a reset to fix the flaws, she asked if the band was 14K. I told her it was 18K. She implied it looked like 14k and asked to see my appraisal which i showed her. She performed staged acid/scratch test that appeared to show the band as 14K, leading me to believe my original jeweler had defrauded me. Based on this false information, I agreed to a reset and left a $500 deposit under the condition they provide me documentation proving I was defrauded so I can get my money back from the original jeweler. October 27, 2025 - Reset Completed & Defamation We picked up the newly reset ring and original band and paid the remaining $1,457.50. Maria provided only a handwritten note stating the band "tested 14K." This was not the evidence I was looking for. She did provide an appraisal for the new band. Clearly she had the tools in place to do an appraisal from my original band but just did the note because she knew it was 18K She then said: "You have to be careful who you deal with. A lot of jewelers do this. Elegant Jewelers in Patchogue are known to do that." After researching Elegant Jewelers and finding excellent reviews, I became suspicious that she was defaming competitors to gain business. November 1, 2025 - Independent Appraisal Confirms 18K I took the original band to an independent certified appraiser who confirmed the band is 18K gold. He stated the "flaws" Maria pointed out were likely exaggerated to obtain business. He also found a crack in the newly reset band which demonstrates poor quality of work by Center Gold. I returned to Center Gold Jewelers that same day to have the crack repaired, without mentioning the appraisal. November 4, 2025 - Retest & Recorded Evidence I picked up the repaired ring and asked for another test. Maria was evasive and first tried to imply she didn't know what has happened to the ring since that first test. I recorded audio and video of the retest. The results did not match the original scratch test photos but I decided not to question it and allow her to incriminate herself. I did this while observing clearly that the results did not look the same as the first test. November 11, 2025 - Second Independent Appraisal I returned to the same independent certified appraiser The band was again confirmed to be 18K gold, contradicting Center Gold Jewelers' repeated claims of 14K. Shortly after I confronted Center Gold Jewelers with the evidence and requested a refund. They refused to refund me in a reasonable manner. The only way they'd refund me would be if I handed them my valuable diamond (knowing they already scammed me) then having them remove the diamond from the new band and put back on the now compromised original band. To remove the diamond from the original band, they ultimately had to damage my original band. No one in my position would agree to that. I sent a demand letter. The manager, Rich Darby, called me back and did not offer a fair resolution. He tried to imply "Maria made a mistake, you mean you never made a mistake in your life?" I replied "I could see it being a mistake the first time. The second test where she still claimed 14k proves it's not ignorance, but rather it's deception" He then tried to bully me saying he's never lost in court the many times someone took him and was on court TV and won. I just laughed at him and said "Why are you in court so much?" Deceptive Behaviors Observed: Center Gold Jewelers engaged in multiple deceptive practices, including: Misrepresenting gold purity despite certified appraisals. Defaming competing jewelers to undermine trust and secure business. Claiming I may have altered the band -- which would require altering it three separate times. This is why i went back to the independent appraiser a second time after the retest. Suggesting the band must be melted down to determine purity, which would destroy evidence. This is factually inaccurate an a manipulative way to get me to destroy evidence Discrediting independent certified appraisers without cause. Maria implied "how do you know the appraiser isn't lying to you?" I went to the appraiser suspecting my original jeweler defrauded me. I never mentioned either party by name. What motive would the independent appraiser have to lie to me? Attached is photos/evidence read more

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A wonderful jewelry store with helpful staff who are trustworthy and demonstrate their expertise every single day I have been a customer for over 20 years! read more

I had a great experience with the issues that I had and Maria went out of her way to assist me in everything, highly recommended and I will be a returning customer read more

I gave them a watch to fix that another jeweler stated was not fixable. They completely overhauled the watch for a reasonable price. Wow!! I received the watch back looking like a brand new watch. The crystal and band had a shine and all scratches were gone. Highly recommend them!!!!! read more

Center Gold did a fantastic job of removing scratches from my watch. great and friendly service! for now on i will go to them for any watch-related issues! and they also fix eyeglasses. read more

Center Gold Jewelers - deep scratch on watch, before taking it to Center Gold. - Gold Buyers Near Me - Centereach, New York

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Center Gold Jewelry is by far the best Jewelry store I've been to ..... A+++ ! Beautiful, unique jewelry ...! Maria is top notch for customer service and has a knack for helping you find the perfect piece(s) ! read more

Great customer service. Friendly and professional. They will be my go to jeweler. Maria, you're a sweetheart!

Being new to the area, I was desperate to find a reputable jewelry store. I went to Center Gold with an invisible diamond cut cross, where one of the chips had fallen out. Center gold was able to fix the cross at a fraction of the cost compared to other jewelry stores in the area. However, during my trip to Miami, I noticed an additional chip missing. Not only did Center gold fix the issue, but they also did it for free, knowing I just spent money to resolve the problem with a different chip. As the owner stated, he felt terrible to charge me, especially after I just spent money. Excellent store and fantastic service and they now won over a great customer. I highly recommend this establishment. read more

I absolutely love CENTER GOLD i have been a customer of there's going on maybe 9 years. Yes there are a lot of jewelry stores but i feel very comfortable going there. They always have what im looking for and if they don't they try their best to get it, they are reasonably priced. The staff is amazing especially the owner Rich whom i have the upmost respect for. I highly recommend CENTER GOLD for all your jewelry needs and more. read more

I Went to this Jewelry Store while visiting a friend in New York. I brought some jewelry I no longer want to sell but more importantly, I brought a ring. This ring was given to me from my sister when she was in Lilihammer at the Olympics. I wore it every day and 6 years ago, it broke in half. I tried many places to have it fixed but came up empty every time.I kept it in a drawer and while thinking about my sister on the Anniversary of her death, I decided to give it one more try to get it repaired. They did it within 3 days and when I went to pick it up I could not believe what a beautiful job they did. They were kind, professional and courteous. I have not had this kind of customer service in a very, very long time. I highly recommend them. I will be looking at this ring for a long time thanks to them and be remembering, my sister and Center Gold Jewelers for helping to mend more than a broken ring. read more

Great place. Ladies were extremely friendly. Will be back if I need to use their services. Thanks for the help.

Jerry and Mimi K. Two years ago we had an insert wedding band repaired by CG. It was 50 years old and needed extensive repairs due to it being caught on a shopping cart. Fast forward 2 years and the ring had cracked. CG said there would be a small fee to repair since it was past the guarantee period. Upon picking up the ring Barbara told us that not only was the crack repaired but they also added extra support so this would not happen again to this fragile 2 ring unit.It turned out beautifully. We were taken back when she said there would be no charge due to the fact that there may of been a problem with the previous soldering joint.She could just as well have said nothing and I would of been happy paying the small repair cost.The fact that she was so honest with us speaks volumes. Because of her friendliness and honesty I would definitely go back. read more

I got my engagement ring here and everything came out perfect! The price was fair and the staff was nice and helpful I highly recommend

Pleasure to do business with. Will come back again. Reasonably priced and good customer service.

I have givin this place many oppertunities to make me (the customer) happy. They have failed every time. The worst jewelry store i have ever been to.i dont recommend this place to anyone!! read more

Everyone is super friendly and nice here!! They were happy to help and fast service. Fair prices!

The gemologist on hand Richard is a scam artist NEVER BUY from this hustler . He himself not his employees were going to give me a GUARANTEED AMOUNT for the engagement ring of my ex who left me (without the center diamond ) he tested it told me how he is certified and paid $20,000 for his gemologist certification. I kid you not he told me a price he'd give my family and I, guaranteed no matter what and I told him I'd sleep on it cause I would be taking a big hit. Came back less than 24 hours later and he said nope I'll only give you HALF! SCAM ARTIST not even a day later with them same gemologist Richard Never go to this guy !!! BAD BUSINESS read more

Every time I come here for a repair or to buy a gift, the staff is so friendly and personable! They take the time to listen to me and find the perfect gift! I highly recommend Center Gold. Most of the staff is family and I love working with small businesses. read more

Con artists here, take your jewels somewhere else you will get much better offers . They are only good when you are a buyer not a seller. They offer you nothing for you valuable jewels and sell it for a fortune read more

I went to Center Gold to repair an earring. The staff was wonderful, especially Danny (the jeweler). He was extremely attentive and kind to my son and I. The diamond earring that required repair was done at a reasonable cost and within a reasonable amount of time. My earrings were not only repaired but came out polished and sparkling. I would recommend anyone to Center Gold for jewelry repair! read more

I recently went to Center Gold to sell my unwanted jewerly. After shopping around at three local gold buying places, I was paid the highest there. A girl named Jill helped me she was so kind and patient with me. She even gave me a calendar and encouraged me to shop around. I was confident that I was getting the highest price for my gold at this point so, I decided to sell it there. The store was very clean and looked so cheery due to all the festive decorations and music. I felt so comfortable almost as if I was at a friends home upon arrival, the store even smelled of pine. I highly recommend Center Gold for any and all of your jewerly needs read more