My wife calls me from the new Meridian library. The van's misfiring--bad. She has all five kids…read morewith her and our other car's at the body shop! After we figure out how to get everyone back home (shoutout to our friends at Compass Bible Church for the rides), the next step is to figure out how to get the van to my preferred shop, some 6 miles away. First tow truck I called was pretty standard: You speak directly to the driver; he's busy, he's booked for at least 4 hours out; and he's not particularly happy to be answering the phone. I ask his recommendations and note who I *DON'T* want to try next. I call Torch. They answer right away and I speak to a router/scheduler/office worker. She's very pleasant, seemingly understanding no one is calling a tow truck because they're having a fantastic day. A driver's available in about an hour. No problem, I can wait. They have an exact price for me: $110. Stetson ("Like the hat?" I ask. "You got it!") calls me maybe 15 minutes later. He's wrapping up a job in downtown Boise, it's rush hour, he probably can't be there for an hour. But I can just leave the keys, he can do the drop on his own (he's familiar with the shop), and I can get back to my house more easily from the library than the shop. The shop has very specific directions on how to leave cars. I call Stetson back to relay the details to him: Amazingly, Stetson remembers my name from our call five minutes earlier, answering with a "Hello, Eric. Did you talk to the shop?" This use to be part of ordinary human interactions, but is increasingly rare in our disinterested, vain world. I tip my hat to you, sir. About an hour and a half later, Stetson calls from the shop: Job complete. The van's safely dropped off and locked up. I pay with my card via the phone, never having the opportunity to shake Stetson's hand and thank him. That's as smooth a tow job as I can hope for, so here's to a five-star review making up for it. Thanks, Stetson!

I can't complement the guys at Torch enough. My son had a blowout in Boise a couple of weeks ago in…read morethe middle of the interstate. It was a front tire on his 1990 Bronco and he almost lost control. He was really rattled but was extremely lucky that one of the drivers from Torch was behind him. They changed his tire like a racing pit crew, kept him safe, and got him back in his way. Thanks so much!

we were on the side of the road with a blown tire, placing our spare on when JD Corr pulled up…read morebehind us to see if we needed any help. Our spare didn't have enough air and not only was he kind enough to let us use his spare but he also followed us 14miles into town to the tire shop. We 10000% recommend them and cannot thank JD enough for his assistance and kindness!

Jaymz T. Appreciate…read moreyour review and your one sided story. You're welcome for getting to browse through our closed yard and bending the rules to help accommodate your needs. You were told the parts would be ready but we were not informed that they were in a vehicle that was not easily accessible, and this is part of the reason we unfortunately have to have a closed yard to prevent situations like this. Plus RV's are not something we typically part out that is why they are stacked closely together in the crush area. Oh and what were you saying about half truths??

I called this company to get my truck towed, and the service was excellent. They were speedy and…read moreknowledgeable on my car and even let me know they sell parts. A couple of weeks later, I took them up on their offer and bought a rear axle for my truck. It's better than going to a pick-n-pull yourself, and they even beat pick-n-pull prices. They've got a customer for life now!

Eric was fantastic- our Jeep battery died, the key fob was dead, the key wouldn't unlock the car…read moredoor, and we couldn't get into the car to pop the hood and charge the battery. I have to go through my auto insurance for roadside assistance, and they dispatched him to assist. He was there in less than 15 minutes, and had the door unlocked in less than 10 minutes, and even had a portable battery charger. Even though the call was for a key lockout, he went above and beyond, hooked up a portable battery charger, and we were able to get the car started and running. 10/10 stars! Thanks for the help!

Great service! Arrived on time, efficient, and at a very reasonable price. Highly recommend this…read morecompany and thank Eric for such a great job. Robin - Boise

Showed up and towed a very large 1957 Pontiac with a continental kit. Had the ramps to ensure the…read moretail end of the car didn't drag the ground. Friendly,fast,efficient. I would recommend for classic cars.

Was serviced by Rollin Thunder Towing this morning and I was very pleased with the service. The…read moretowing driver was very friendly and helpful. Got me hooked up and my vehicle taken care of without issue. Would recommend their services for sure.

It's never a good day when you need to call a tow truck. But I can say that the best part of my day…read morewas when act towing showed up to help. The driver was very professional and courteous. I could clearly see that he knew what he was doing and he was very confident in his craft. We also had good conversation on the way to drop my car off at the mechanic, which lightened my mood and made the whole day a lot better. Their prices are very fair. I would encourage anyone needing a tow to call act.

Jason at ACT Towing showed up at my house within an hour of me calling and gave me instruction…read moreahead of time so that I could attend my online work meeting uninterrupted. Initially, I thought my alternator was the issue because I couldn't start my car, but Jason let me know that it started up when was loading it on the tow and that I could save money driving it over to the shop myself. Not only did he go above and beyond with showing up ASAP, but he also helped me out significantly by unloading the car, keeping it running and telling me to drive over to the shop myself. This was one of the best customer experiences I've had in a long time and I am truly appreciative of all Jason did for me this morning. ACT Towing is now an added contact on my phone and I will refer them to everyone. -Nick

STEVE may not have ended up towing us, but he absolutely deserves FIVE stars...and then some…read more My boyfriend was stranded on road 30 miles from Jordan Valley, with his dog and a broken jack after getting a flat tire. Barely any cell service and no traffic coming through as evening was approaching. To make things more stressful, I was coordinating everything from many states away, relaying information between them because my boyfriend could barely hold a signal long enough to make calls himself. After the nearest gas station and another towing company couldn't help, we were referred to Steve at Owyhee Towing & Recovery. From the moment I reached him, Steve was a lifeline. He was already done for the day, but without hesitation, he was willing to drive hours to reach my boyfriend in the middle of nowhere using GPS coordinates. Before committing, he made multiple calls on our behalf trying to find a closer, cheaper option for us. He genuinely wanted the best outcome for us, not just a job. When nothing else panned out, he was ready to go, and gave me a clear fee upfront so there were no surprises. We ended up finding a solution on our own, but knowing Steve was in our corner made an incredibly stressful situation bearable. He stayed responsive over text and phone calls with me the entire time, he never made us feel like we were on our own. In a remote area where help is hard to find, Steve showed up with kindness, patience, and real humanity. That's worth recognizing. If you're ever in a bind out in Owyhee County, Steve is the person you want on the other end of the phone.

I cannot say enough wonderful things about Steve, the owner of Owyhee Towing! He absolutely went…read moreabove and beyond for me. When I broke down in the middle of nowhere -- truly the boonies, two hours away -- Steve dropped what he was doing and came to the rescue himself. I have never been so happy to see someone pull up! He was kind, professional, and genuinely caring the entire time. He made a stressful, miserable situation so much better just by being such a great person. It's rare to meet someone who goes out of their way for a stranger these days, but Steve did exactly that. If you ever need a tow, call Owyhee Towing and ask for Steve -- you'll be in the best hands possible!

Jeff provided the most incredible service in our hour if need. He picked us up in 15 minutes when…read moreour car broke down at 5pm, and got us where we needed to be. He went above and beyond to help us and we will never forget his kindness! Would recommend this service to anyone in need.

Jeff is the guy to call. Helped me out quickly and was back on the road within minutes. Very…read moreknowledgeable. Very very resonably priced. He was a life saver. Thanks jeff.