A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

He was very personable and made a stressful situation much easier. Everybody has bad days and he…read moremade mine better in that moment so I didn't catch his name but he really knew his stuff and he grew up driving combines so thank you again for your help .

Jaymz T. Appreciate…read moreyour review and your one sided story. You're welcome for getting to browse through our closed yard and bending the rules to help accommodate your needs. You were told the parts would be ready but we were not informed that they were in a vehicle that was not easily accessible, and this is part of the reason we unfortunately have to have a closed yard to prevent situations like this. Plus RV's are not something we typically part out that is why they are stacked closely together in the crush area. Oh and what were you saying about half truths??

I called this company to get my truck towed, and the service was excellent. They were speedy and…read moreknowledgeable on my car and even let me know they sell parts. A couple of weeks later, I took them up on their offer and bought a rear axle for my truck. It's better than going to a pick-n-pull yourself, and they even beat pick-n-pull prices. They've got a customer for life now!

This place is truly exceptional. I needed their services to tow my car approximately a mile from my…read moreresidence to a dealership, and they completed the task in under an hour. The driver even took the initiative to securely drop off the key in the dealership's drop box, sparing me the need to follow him in my other vehicle. Although I can't recall the driver's name (and I really wish I could because he deserves credit), he exhibited utmost professionalism, courtesy, punctuality, and a willingness to go the extra mile - a dream employee for any company. I won't be searching for services from any other towing company in the future. Thank you for everything!

Spoke to Andy about towing my smoking car. He was friendly, helpful and responsive. He arranged…read morebilling to my insurance and towing to my service center.

They are dishonest. I was parked on parking that doesn't belong to them yet they towed my car. I…read moreasked them to show tow authorization letter which they must show before towing per the city code. They never did which means they stole the car and now they're in trouble with, police, court, and mayor. Stay away from them. They will involve you in litigating and waste your money and time. Share everywhere

Estimated arrival was 60-90 minutes. Called them after 90 minutes with no answer. Called again…read moreafter 2 hours with no answer so we cancelled our request. Unreliable and no communication.

The owner, Shane, is a reminder that there are still genuinely good people in the world. I got into…read morean accident on a dirt road in the middle of a national forest. I called multiple companies to tow me out. Shane was the only person who asked if I was okay. It was that simple gesture alone that made me pick his company over anyone else. It took him all day but he was able to navigate the back roads to get my car out. Shane communicated with me throughout the entire process and allowed me to get all my stuff out of the car later back at his shop. I hope you never need a tow but if you do, A&A Towing is who you need to call.

We got stuck in Council with an overheated van. When reaching out to my insurance company they…read morecouldn't promise that the towing company they found would be able to seat not only myself and my husband, but also our 3 kids that were with us, in the cab of the tow truck. That was completely unacceptable so after a quick google search I found Shane - he was so kind and helpful. Tried to save us money by recommending that we get to a local repair shop to have it checked on but we didn't feel it would be a simple fix. When mentioning the issue with insurance and towing, Shane did not bat an eye about transporting our vehicle and our whole family safely to a repair shop back in Boise! We were sold on his authenticity and genuine interest in helping us so his services were an instant yes for us. Shane is fair with his pricing, has a great sense of humor and is fast and reliable. Highly recommend!!

Absolutely horrendous experience, complete runaround. They lie to you, tell you what you want to…read morehear and then screw you over entirely. Do not do business here, drive further, pay more, whatever you do, avoid this business at all costs.

I want to extend a thank you to everyone at Rich's. They were very helpful and kind when I had to…read morehave my car towed to their location and they allowed me to leave my car there for several days until the tow truck came to tow it away to another location to be inspected and possibly repaired. Thanks to everyone at Rich's. All of you helped to make a stressful time much less so because of your kindness and hospitality. Sincerely appreciated. :-)

Scott is the man! This is a man that cares about his work & his customers…read more I've lived in the Boise area since March & not one friend could give me the name of a trustworthy reasonable mechanic. I tried using Yelp to help find a shop that had high ratings & mostly positive reviews. I had a shop (Walter @ Mac's Automotive) convince me that replacing my rear end assembly instead of rebuilding the differential would be more cost-effective due to labor & parts. Initially quoted me $2300 ($1700 for the rear end) + $500 for 2 sensors that had to be replaced (told me that I had to do all 4). Ended up having Scott tow my truck from that shop to his & I told him what The prior shop had told me. To my surprise, Scott came back that same day quoting me $1300 for the rebuild. Then he mentioned the sensors & expressed their importance but I didn't have to do all 4. All said & done........$1655 out the door! Thank God For Perfection Drivetrain!

Scott did a great job in pin pointing my transmission problem. We came up with a plan and it works…read morebeautifully. We had to wait for a part to be made. Scott was easy to deal with and his pricing was very fair. I plan to return to have Scott do additional work on the car. Ken L Eagle, ID