I had a very good experience with this company. They pruned…read moremy huge juniper bushes making them look like bonsai. Many other companies refused to perform this type of service. People are very nice and friendly. Price was very reasonable.

I needed 6 trees trimmed along with pesky pine needles raked. Eric the owner came out to my house…read morehimself, gave me a quote the same day and scheduled within a few weeks. His team was prompt, efficient and did a great job cleaning up after. Easy to work with and fair pricing. I would recommend to anyone needing tree trimming services.

I hired Arbor One Tree services after this last may snow storm, I had a tree in my backyard That…read moredesperately needed saving. This company is very reliable, fast, and thorough. I highly recommend!! I will be hiring them again for tree removal. Very happy with the service and price!

Needing a quote for a very large tree to be removed. They responded within minutes of my request…read morefor a quote.

Johnny's service was excellent. He came over gave us a free estimate. He came back trimmed 4 trees…read moreeven did a bit extra without extra charge. We will have him in our list to call again. Thank you Johnny!

John did a great job. Incredible value for cutting and pruning. Please call John, we all need to…read moresupport our local businesses.

I really appreciated to quick response to my first request for info. He came out quickly to the…read morehouse on a Sunday evening. My yard is in rough shape and needs some help. I was told it needed aeration, and fertilizer. I requested weekly mowing/trimming, and I also had a broken sprinkler head that needed to be replaced. He said he thought he could come out on Tuesday or Wednesday which was greatly appreciated with a broken sprinkler head requiring my system to be off a couple more days. I quickly got an estimate for the work and asked for it to be detailed so I would know what i was paying for. His app didn't allow that so I don't know. Come Monday or Tuesday, I am told he can come Friday. Ok, I can wait a few more days. Tuesday night I contacted them because I had read aeration might be bad in the summer heat. I was told I would get a call ... No call Friday morning I got an invoice (with the same quote as before) for the work and he hadn't even come out to my house yet. Friday, he texts to confirm the plan and came around 10:30. I couldn't be there but all the work was outside so I didn't worry about it. I came home to a scalped lawn. We are in a drought with water restrictions. I keep the grass a little longer to keep moisture in the ground. I don't see evidence if aeration. The sprinkler head doesn't match the others. It was raining so I couldn't test it right away. I texted and asked why it was so short. I was told that was standard height. I asked about aeration and they said it didn't need it. I was told that was part of the original quote. After multiple texts from him, he sent me a new quote, dropping 50$. He was clearly mad but I'm trying not to pay for something that didn't happen. I also said I would check the sprinkler the next day (today). I came out to a sprinkler head shooting water across the sidewalk into my plants. Clearly doesn't match the adjacent sprinklers. Water running down my sidewalk. So I texted a picture and said I wasn't doing to pay for a wrong sprinkler head. He came back angry and telling me I needed to treat veterans better and "he knew was going to do this". I'm not sure why he is upset. I have to hire someone else to fix it now (or do it myself). He didn't offer to fix it either. An apology and an offer to fix it goes a long way. But no. I was threatened with "treating veterans poorly". There is no correlation. I am praying for a job. I asked for it to be done correctly. I was never mean. I love our veterans. I was happy to give him a chance, bit this has not been worth it. Meeting with a new company today.

Tried to get a quote from them for some tree work for two days. First day, owner confirmed an…read moreappointment time and cancelled last min to reschedule the following day. 40 min after our new appointment time, I messaged and they said they forgot. Very unreliable business.

I needed some sandstone benches moved and Cody was the ONLY one I called, out of about 48 in the…read moreSprings and surrounding area- who would even entertain hearing me past five minutes. THIS COMPANY IS GOLD! Xavier is the epitome of professionalism and Cody is easy to schedule with and nothing but accommodating. In a town full of unreliability, the prompt and thorough behavior from Xavier makes him worth more than anything, huge fan here and referrals anytime anyone asks me how I am! GOLD

They are the best around. Their work and customer service surpassed my expectations. I would 100%…read morerecommend them.

Terrible follow up and overall customer service. 3 years after installation of sod and sprinkler…read moresystem, lawn died. Perfectly willing to pay for new install of sod and sprinkler re-evaluation. Cost for that was almost more than original front and back yard install. Ridiculous way to do business. Unfortunately we had recommended them to others. Will definitely take that back.

I don't post too many reviews unless the experience I had with a business is out-of-the-ordinary in…read moresome way. This is no exception. We hired JTB to overhaul the landscaping for our front yard. I must admit that I was unenthused at the start. Landscaping just isn't that exciting to me. This changed during the process and I blame Rick for it. James and Rick came to the house to discuss the plan. They were polite, attentive, and not rushed or impatient in any way. They told me they'd send a proposal including a visual estimate of what the finished project would look like. They did so and we hired them. A few days before the confirmed start date, James informed us they had some breakdowns with the equipment and that the start date would be moved back a few days. No problem. Things happen and flipping out about something like this would be ridiculous. They were properly communicative and let us know about any obstacles in a timely, professional manner. They started on the expected day and were attentive to our questions and concerns. Part of the project included the placement of several good-sized boulders. I was expecting maybe 3-4ish. We ended up with 11 boulders of varying sizes, several of which were larger and nicer than I expected. We met Rick at the tree farm to pick plants and bushes and trees. We relied on his experience and expertise, both of which are clearly extensive, to choose the proper plants for the job. Rick's enthusiasm and love for his profession were evident and infectious. The plants were delivered and planted without issue. The drip irrigation was installed perfectly. At the end of the project, Rick stopped by to explain the operation of the irrigation system and to answer any questions. This was done exceptionally well, without any rush or impatience. The 3-mana crew completing the job were clearly professionals. They completed the job quickly and thoroughly, yet carefully and with an admirable attention to detail. The answered questions without impatience, and with a clear knowledge and understanding of the job and what we were looking for. JTB has several crews and, while I can't comment on those I have no experience with, the crew we were blessed with are credit to the company. I can't help but notice that most of the few negative reviews on this and other sites are based on things that have nothing to do with landscaping, but rather seem to be complaints from road-ragers trying to sabotage the business based on some perceived slight experienced from one of JTB's work trucks. Seems a little silly and, in my humble opinion, should be discarded with prejudice. Based on my experience with JTB, I also wonder if many of these negative reviews have been left by disgruntled and unprincipled competitors. The bottom line is that these guys are pros. They usually do larger, commercial landscaping jobs, yet the attention and care they showed to my little front yard were beyond reproach. We'll be landscaping the backyard next year and hiring JTB for the job is a no-brainer.

Did excellent job and now I have a beautiful lawn. They did everything I needed for a reasonable…read moreprice.

JG responded quickly, answering any & all questions I threw at them. I was promised my diseased…read moretrees would be removed, the stumps ground out, and sod laid down, making it look as if there had never been anything there at all. I was dubious.... However, much to my surprise (and delight), that's exactly what they did. In addition, the owner and employees were responsive to questions and happy to be of service. Highly recommended

Disappointing initial interaction so I never got their services. I spent a few days working with…read moretheir team on a very simple landscape maintenance project. Our front yard is very small and we have an even smaller patch of turf that we wanted some help mowing/fertilizing. I was satisfied with their pricing structure but for the fact that they wanted to charge an insanely high hourly rate for hand pulling weeds. I called to talk to them about this and to point out that there weren't many weeds that were grown but a lot of fledgling weeds which was the whole reason we needed the help (we handpick / dig up more mature weeds all the time). We reached an agreement we were comfortable with and then when they sent us an upgraded bid, they still had a crazy high amount baked into the bid for handpicking weeds. I called to ask if they could get an eyes on the property before we approved that high amount (as I was comfortable with them spraying instead of handpicking) and they said they didn't have time to send anyone out and that the height of the weed will determine whether they spray or handpick, then they told me we could handpick the weeds that were taller ourselves if we wanted to, which was pretty upsetting. I felt very nickle and dimed by these folks given that our yard is not very big and the cost including the handpicking was the highest bid we received by far. We wanted to work with them but they were so concerned about a team of landscapers having to pick maybe 5-6 weeds, they set a very high price. I even sent them a picture of the yard and they even agreed there arent many weeds but still insisted on the high handpicking charge. Very disappointed.