Terrible follow up and overall customer service. 3 years after installation of sod and sprinkler system, lawn died. Perfectly willing to pay for new install of sod and sprinkler re-evaluation. Cost for that was almost more than original front and back yard install. Ridiculous way to do business. Unfortunately we had recommended them to others. Will definitely take that back. read more

I don't post too many reviews unless the experience I had with a business is out-of-the-ordinary in some way. This is no exception. We hired JTB to overhaul the landscaping for our front yard. I must admit that I was unenthused at the start. Landscaping just isn't that exciting to me. This changed during the process and I blame Rick for it. James and Rick came to the house to discuss the plan. They were polite, attentive, and not rushed or impatient in any way. They told me they'd send a proposal including a visual estimate of what the finished project would look like. They did so and we hired them. A few days before the confirmed start date, James informed us they had some breakdowns with the equipment and that the start date would be moved back a few days. No problem. Things happen and flipping out about something like this would be ridiculous. They were properly communicative and let us know about any obstacles in a timely, professional manner. They started on the expected day and were attentive to our questions and concerns. Part of the project included the placement of several good-sized boulders. I was expecting maybe 3-4ish. We ended up with 11 boulders of varying sizes, several of which were larger and nicer than I expected. We met Rick at the tree farm to pick plants and bushes and trees. We relied on his experience and expertise, both of which are clearly extensive, to choose the proper plants for the job. Rick's enthusiasm and love for his profession were evident and infectious. The plants were delivered and planted without issue. The drip irrigation was installed perfectly. At the end of the project, Rick stopped by to explain the operation of the irrigation system and to answer any questions. This was done exceptionally well, without any rush or impatience. The 3-mana crew completing the job were clearly professionals. They completed the job quickly and thoroughly, yet carefully and with an admirable attention to detail. The answered questions without impatience, and with a clear knowledge and understanding of the job and what we were looking for. JTB has several crews and, while I can't comment on those I have no experience with, the crew we were blessed with are credit to the company. I can't help but notice that most of the few negative reviews on this and other sites are based on things that have nothing to do with landscaping, but rather seem to be complaints from road-ragers trying to sabotage the business based on some perceived slight experienced from one of JTB's work trucks. Seems a little silly and, in my humble opinion, should be discarded with prejudice. Based on my experience with JTB, I also wonder if many of these negative reviews have been left by disgruntled and unprincipled competitors. The bottom line is that these guys are pros. They usually do larger, commercial landscaping jobs, yet the attention and care they showed to my little front yard were beyond reproach. We'll be landscaping the backyard next year and hiring JTB for the job is a no-brainer. read more

Contacted JTB Landscaping in November, had them look at the property and we discussed what we wanted. They promised a design and proposal in a week or two. We were paying $600 for this work - it was not a free design or proposal. Got a very short, rough ballpark number in January - 7 weeks later - and then did not hear a word until early February, when they left a phone message and said they'd have it to us in a few days. A week later, another phone message, said they'd have it to us in a couple of days. It's now March and not a word since. It's now been nearly 4 months, and we can't even get a proposal - a paid proposal - much less get any actual work done. Worse still, although we've begun talking to other landscapers, and it's now so late in the year that we can't get onto anybody's schedule until June at the earliest. We started this in November because we wanted this substantially or totally complete in time for the 2021 gardening season. But now, we're totally hosed for this gardening season, and will have to wait an entire year to get it fully up and running. So we got totally screwed by these guys. It was not a tiny job either -was likely to run $25k - $30k or more by the time it was done. And, we were PAYING for a plan and proposal. As for the quality of their work, who can say? In nearly 4 months, they have done NOTHING on this. I'd go with somebody else if I was you, but if you go with these guys, you're gonna have to ride their butts hard if you want anything done. I was nice, and patient, and understanding, and that was a mistake. With them, nice guys finish last. read more

This company came out yesterday and redeemed themselves. My yard was absolutely covered in leaves, and they did a great job of cleaning it up. So, maybe they have turned over a new leaf (no pun intended) and decided to work a little harder to make their clients happy. read more

JTB Landscaping did a great job contacting us after our request for a quote, making an appointment for a survey of the property and then another appointment to come lay sod and mulch and fix irrigation lines. Their team leads communicated well with their goals and timelines and they achieved the goal without any problems and with friendly service. Highly recommend!! read more

This family owned business does amazing work in design and execution. They also offer timely landscape maintenance and have done a great job for me. read more

JTB Landscaping did such an amazing job on my yard. They were quick but thorough, kept me informed, friendly and has great prices. They replaced 2 trees, 4 shrubs, switched out rocks, extended my drip system to my trees, built a retaining wall and put in artificial turf. They even reminded me when to dial down the drip system after a couple of weeks of watering everyday. I'm so in love with my yard! read more

I have nothing but praise for the JTB Landscaping team. They did an fantastic job explaining the project, keeping to the budget, and the worksite was always cleaned up each night. They put down sod, fixed the irrigation lines, and planted new bushes. I am extremely pleased with how our front yard looks. I will use JTB Landscaping again. read more

I hired JTB Landscaping to install AstroTurf in both my front and backyard as well as clean up some really bad landscaping. I am more than happy with the results. They are very professional and did some amazing quality work! I highly recommend them! read more

J T B Landscaping - the front yard of a home - Landscaping Near Me - Colorado Springs, Colorado

JTB took our yard of a blank canvas of dirt and designed and implemented a park-like setting for us. From the planning stages to completion, the JTB staff were all very courteous, kind, and cheerful. They are extremely conscientious about what YOU want and strive to ensure your property looks the best. We cannot thank you enough for the work you have done in our yard. We haven't stopped enjoying it since we hired you guys! read more

JTB was referred to us for our landscaping job. JTB was able to complete our project before the first freeze and it came out better than what we originally had asked for. All the personnel conducted themselves in a friendly, professional manner and checked with us through every step of the way to ensure we would be happy with the outcome. They also provided their expertise and ideas of how to make the design look even better. We were very pleased with the end result and would highly recommend them. read more

When we moved to Colorado and built our home we needed to find a landscaping company to do our yard. My husband saw A JTB truck and decided to give them a call. They showed up on time and spent a long time walking and talking with us to see exactly what we wanted. Their estimate was fair and we decided to let them do the work. They informed us they would be starting our work and then leaving for a couple of weeks to do a commercial job but would finish our work before it got too cold to plant. Several times Rick showed up after 5PM to work on the stonework. The men were professional and very polite and Rick made sure they cleaned up after themselves every day. We were not in town for most of the work but rick kept us informed and sent pictures several times a week to show their progress. We are extremely happy with the end result and rick has been back several times to check on his work and they are now doing winter watering for us as well. They are great and we continue to be pleased with them. I would highly recommend this company. read more

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I live in a community where the HOA has hired JTB landscaping. Yesterday, one of his workers was blowing leaves off a walking path/utility easement next to my yard and blew leaves into my yard. I complained to the HOA and within an hour, Denny, the owner of JTB Landscaping came to my yard and inspected the work done by his man. Within 5 minutes he was back with a fleet of 4 trucks and 15 men and quickly and thoroughly cleaned up my entire front yard! His worker had blown leaves onto only a portion of my yard, but to make amends, he had my entire front yard manicured by his team. My yard looked far better than it had even before the worker blew leaves into it! I was so impressed with his commitment to quality, his responsiveness and his professionalism. This is an old fashioned American value you don't see much any more in businesses. Anyone who hires him will be impressed and highly satisfied. read more