Best business for floors and carpeting of all kinds. Fabulous owners, service and installers. Would never use anyone else1

Scott is very attentive to detail. He and his team members are professional and courteous. We were very pleased with their performance

We had a great experience from beginning to end with Scott Genco and his team. The installers were efficient and professional, and the craftsmanship is top‑notch. I'm very pleased with the results. read more

absolutely fantastic experience. Scott and his team helped up pick out the flooring that was right for us and the price was reasonable. The installation team couldn't have been better. Came when they said they would and did exactly what they said they would do. Friendly, professional, clean and efficient. We highly recommend Genco. read more

We had an estimate done approximately 2 weeks ago and today Jason and Chuck installed laminate flooring in our entrance hall and a bedroom. They are very organized, professional and efficient. They returned the furniture to the original space and did a thorough job of cleaning up! From start to finish, Genco has been a pleasure to work with and I definitely recommend them! read more

Over the years, I've gotten a lot of useless advice from people. I'm going to spare you all that (we'd be here all day), and tell you one thing that has proven true: Rely on specialists whenever possible. For instance, you get a painter for painting, and a floor guy for flooring, etc. Genco Flooring drove this point home, because this company knows floors. Scott is awesome. He's very communicative (huge for me, and an unfortunate rarity when you're bringing in contractors), and he obviously knows his business. We needed some carpet torn up, and if necessary, the floors underneath replaced/repaired. I requested a quote via Yelp here, and he came by, took a quick look, and gave me a much better estimate than I'd gotten from a good handyman I'd used in the past. (Nothing against that handyman, but this just wasn't his expertise, and I think it would've taken him longer.) The work was fast and excellent, I think because his guys do this all the time. They knew what they were doing, how long it would take, and they were spot on. We had a tiny time window, and they got it done. Whenever I need anything flooring related done, I'm going back to Genco, and you probably should too. read more

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needed vinyl floors repaired. They did a real good job on a difficult task. luckly we had a few pieces hat had to be matched for the repair. They came to our house, evaluated gave price, 90 minutes later the job looked really good,. read more

Great business to work with. Allowed me to take multiple, large vinyl floor samples home which was very helpful. Knowledgeable about products, installed quickly after estimate. Very good communication via telephone and when at our home. Team that came to the house were friendly, informative,knowledgeable and left the house in great condition. Would recommend and hire again. read more

This is an update to my previous review. I am updating to five stars because the business owner and management has reached out to me and there seems to be some potential confusion about the complaint which they are willing to discuss and hopefully work out. I give them five stars for the effort a follow up and trying to do the right thing. I will update again later should be necessary following conversations with management. Thank you read more

We recently contracted Genco Floor Covering to remove existing carpet and install prefinished oak flooring. We are very satisfied with the quality of the product and installation. This installation not only has changed the appearance of our home but has also increased the value. Cleaning is much easier as well. We highly recommend Genco. Scott, Nick, Ian and Jason were all fantastic to work with. Pat DeTomaso read more

Fantastic experience & an amazing company. Scott & Teresa (owners) were great to deal with - professional, economical & turned around my project (2 bedrooms carpeted) in less than 5-days upon first contact. Alex & Justin (field laborers) did an amazing install & the carpeted rooms look great. HIGHLY RECOMMEND Genco. A++. read more

We had hardwood flooring installed in our living room. The samples were brought to our home, which made it easy to choose the right wood against our existing wood trim. The estimate we received was prompt and very fair. The installation team worked efficiently and skillfully to rip out the old carpet and install the beautiful new floor. They communicated really well and made sure we were happy with all aspects of the job. Everyone from start to finish was professional and courteous. We would certainly recommend Genco flooring. read more

Where do I start? This group is next level amazing. On top of the fact that they consistently show up at the scheduled time and do a perfect job, they are ALL super kind and helpful. Scott is a pleasure and a top notch guy in general, but every person I dealt with including the guys who installed my salon floor were professional and genuinely nice people. This was my first time renovating anything and it being a salon was even more challenging. Genco was the only seamless, easy part of the entire project. I can't recommend this company enough to do it justice. read more

Genco Floor Covering - Carpet Installation Near Me - Hopewell Junction, New York

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I started my flooring search in Fall of 2022. Scott arrived at my house for an estimate. I noted his professionalism, presentation, knowledge, and his patience. His work van was a showroom on wheels which was a plus! I knew he was the one for the job. Some hiccups delayed the installation. I gave Scott the green light about a month ago. My carpeting and flooring were installed in one day. There was an issue to be addressed. Scott promptly made amends and went above and beyond to ensure my satisfaction. He's a true businessman who prides himself on great customer outcomes. I am happy with how Genco Flooring transformed my rooms to a more livable space. I highly recommend Genco Flooring in Hopewell Junction for flooring! Thanks, Scott, for standing behind your work and your customers!!! read more

Scott is a great business owner, he shows up when he says he will, always does great work and is always fair with his pricing. Even if he is 10 to 20 percent more than stores like Home Depot and Lowes, it is worth it since he is local and you don't get lost in the shuffle like you do at the other stores. His prices probably aren't any higher, but I'm just saying that it is worth paying a little more to get a quality job and to not have to deal with all the hassles and run around of dealing with stores that don't have the consistency and commit to excellency the way Scott at Genco flooring does. read more

Scott and his skilled techs installed a beautiful rubber flooring in my garage They where on time and cleaned up when done. highly recommend them ! have used them many times for carpet and flooring work always do top notch work at a great price!!!! Tony D. read more

If you're looking for flooring, Genco is the place to go! Thanks to Scott, Jason and Steve, I have a brand new floor! Each one of them were so kind and helpful and they knew what they were doing. I needed flooring within a short timeframe and they were able to do it so quickly. Thanks again to the whole crew!! You are the best and I know I'll definitely be using you again!! Wonderful experience from the initial phone call to the completion of the floor. read more

Genco Floor Covering - New floor - Carpet Installation Near Me - Hopewell Junction, New York

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We did a lot of research before we finally selected Genco to replace our kitchen floor. Scott ( the owner) was very knowledgeable, patient and professional throughout the entire process. The installation team, lead by Jason, spoke to us before they went to work, to make sure we were all on the same page with everything we requested. They went above and beyond, to make sure we were happy with the service and the product. They were polite, professional and very meticulous. We would highly recommend Genco for any flooring needs you may have. read more

We had received 4 estimates for new flooring for our two bedrooms, tearing up the old carpeting including. When deciding on which company to go with we considered not just pricing but reputation and how the staff communicated with us. Scott and his staff went above and beyond in customer service as well as job performance . We were anxious about how our furniture and walls would survive this process but we were impressed with how efficient the installation went and in just 7 hours the job was done. Scott called us while on his vacation to ensure the job was satisfactory done, needless to say we love our new floors. read more

We didn't know anyone in the area when we moved up here, I found him online and scheduled a consult based on all of the positive reviews and I'm really happy I did. We had Scott do our bedrooms upstairs and I highly recommend him and his team. He was very professional, communicated well and the work is impressive. Everything looks super clean and the way they had the trim match the rest of the trim in the house was perfect (it's a very specific color). If we need floor work done again, we'd definitely go to Scott. read more

Margie and John 6/27/22 I LOVE MY NEW CARPET!!! Scott brought samples to our house and we choose what we wanted, Scott gave us an estimate and we said "go ahead". The carpet was ordered and received very quickly. Today, Jason and Ian came to install our carpet. They moved the furniture out of the room and were very careful not to hit or scratch anything. They worked quickly and professionally. After the carpet was laid, they vacuumed it and then put all our furniture back again. They took all the scraps away with them. Both of them were friendly, helpful and were experts at their job. We had Genco install our bathroom floor tiles 2 months ago. They did such a good job then that we didn't even think of calling anyone else this time too. read more

Genco Flooring owner Scott was absolutely amazing, very professional and the most friendliest salesman I had the distinct pleasure to meet with for carpeting in my new home. I was on a budget after the purchase of my home and Scott went above and beyond to ensure I received the highest quality at the best price. Scott truly helped me pick the perfect color, quality and even perfectly matched the color rug to the walls, Scott truly "BLESSED ME"and I'm truly grateful. I would highly recommend Genco Carpet Store, there simply is no other place to go! The crew that came out to install the carpet, was so amazing, polite, professional, trustworthy and super friendly, especially "Ian". When they were done, the job was absolutely PERFECT AND it came out so BEAUTIFUL!! The color you picked was absolutely stunning and made the grey walls "PoP". Thank you so much Scott, it was like doing business with someone who was like extended family, despite it being our first time meeting. I can't thank you enough, you're simply the best!!! read more

Outstanding work! Am so pleased with their work, cleanup etc. the price they quoted was the price I paid! Extremely reasonable No hidden surprises They are true experts....Highly recommended! read more

Just moved into the hudson valley area. Genco provided a same day quote and even brought carpet samples to the house to see. All the staff was very professional and courteous. We were in a time crunch and Genco was able to install the carpets the next day. The carpets look great, high quality product and pricing is very competitive. I highly recommend Genco for any carpet or flooring projects! read more

If you want your carpet and floors done the right way please call Scott. He was professional and has a lot of experience. His expertise with flooring made my home so comfortable. He came right to my house to show me all the flooring options I could choose from and my carpet and hardwood floor came out perfectly. Very affordable as well highly recommended!!!! read more

Scott and his team at Genco Floor Covering did an amazing job replacing our floors after we had a house fire on March 15, 2021, that destroyed the north side of our home. He rolled up in his "traveling showroom" truck with Justin, and made the selection process so simple by having a great product line and wonderful suggestions. Scott's laser measurement process is an art form: super fast and with attention to detail. I worked closely with Justin on the installation schedule, which was not a simple task since we had so many different vendors and contractors' schedule modifications to manage in the age of the pandemic and commodity pricing warfare. Scott even connected directly with our contractor to answer all his questions. I highly recommend Genco to anyone who wants a quality installation with superior client service. Thanks, Genco, for making our home even better than it was before the fire. read more

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Excellent job done by Genco! All questions I had were politely answered. Explained everything to me and Alex was such a great installer. They did a great job from the owner who came for an estimate with samples for us to pick every step of the way I was impressed and I am truly grateful that I was able to have them complete my project. I would recommend them to everyone and I came away impressed with Genco thank you for the great work! read more

i just had a floor replaced by genco flooring i cant say enough good things about them scott him self came out to see what i needed done he gave me a price we set up the appointment and alex came out to install they were very polite and explained step by step what was being done i had a 2 day date and it was done in 1 day an awsome job i will refur them to every one i know and in the future i will be calling genco again thank you all so very much for all your great work and and great staff read more

Scott Genco is an amazing person in general, but his talent when it comes to flooring is unmatched by anyone I have ever seen (and I handled communications responsibilities for one of the largest, most-well known publicly-traded floor companies in the world, so I was very familiar with this industry and the type of people you want to work with). Pro Source recommended Scott to us two years ago when my wife and I moved into our house and wanted to recarpet our entire upstairs. Genco Floor Covering was the third estimate we got for this job -- and it would be the last (and only one that mattered)! We didn't let Scott leave without handing him a check for the job. Not only was his price very fair, but his service, attention to detail and knowledge were on another level. Even though we had just met, we felt like we were best friends by the time he walked out the door that day. As you can expect, when it came to the installation, it was first-class, top-notch, all-world MVP caliber all the way. He and his team were so clean and respectful, and I still can't get over how he did it so we can't see the cutmarks between the hallway and bedrooms! If fact, we were so impressed, that in December 2019, a family member of mine was moving into a new home in Southern Connecticut and she needed new flooring. Even though her new home was over an hour and thirty minutes from where Scott is located, I had to at least check with him to see if he'd be interested. The distance was not an issue for him. He was more than happy to make the trek, even without the guarantee he would get the job. Like with my wife and I, Scott was my family member's third estimate, and like us, she didn't let him leave without the check and the job. She could not get over how professional, courteous, respectful and good-of-a-person Scott is. She even said to me that Scott treated her like she was his mother. I'm telling you now, if you are in the market for flooring, there is NO ONE else to go with than Genco Floor Covering. Trust me, you will save yourself a lot of time (no other estimates needed) and money, and come away with a new friend in addition to beautiful floors. I would give the company 1 million stars if Yelp allowed it! read more

We recently had over 1100 sq ft of engineered hardwood flooring installed and the whole process could not have been easier. From our first meeting with Scott, who accurately measured and quoted the job, to our last interaction with Jason and Brian who did an excellent job installing the floor. Their attention to detail is truly a testament to their focus on customer service and satisfaction. There were certain boards that, although not noticeable to myself as the homeowner, troubled Jason enough that he surgically replaced them with ones he found more accepting. They were respectful of our home, the day always ended meticulously clean, and us, especially during this time of increased health risks. Most deserving of this 5 star review. read more

Scott and his crew were nothing short of amazing. They took a 30+ year old rotted bathroom floor in both our master bath and guest bath. And made them look brand new. Beyond professional, extremely efficient. In and out in the same day. Could not be happier with the results. Highest possible recommendation...if you're looking for a flooring expert then look no further! read more

I really couldn't have asked for a better company to handle the renovation of my new home. Scott was very professional and timely and the quality of the job was outstanding. The job was completed in record timing and I really appreciated their 'do everything right the first time attitude.' He walked me through everything that needed to be done and details I hadn't even considered myself. In addition, he thoroughly explained all things listed on my invoice. Pricing was very fair for the incredible quality and treatment I received. If you want excellent service and a company you can trust to be in your home, you will not go wrong with Genco! read more