Two years after our purchase they have called us to tell, "We are not covered!!"…read moreWe would have been dead by the!! They have returned our money with the help of Attorney Genera's volunteers!! We had a letter from them " Paid Fully " They didn't apologize refused to pay interest for using our more than $5,000 Don't get involved!!

Tony at National Cremation Society help me navigate caring for a loved one after death. Kindness…read moreand efficiency made this process as easy as it could possibly be. I would throughly recommend them to care for a person you love.

Our family is working with Farley funeral. They have been completely professional and sensitive…read moreexactly what I would expect. When first called, they showed up on time, professionally dressed, and took care of business very well before hand, they had taken care of all of our personal needs. Since our father's death they have been, wonderful. I would highly recommend them.

I made a terrible mistake using this Funeral Home to handle arrangements. I hope this post will…read moresave other people from going through what I did.

The police delivered the body of my father-in-law to Lemon Bay without asking us, so we had no…read morechoice in our cremation services provider (hopefully you do!). If you do end up using them, please DO NOT have them ship the cremated remains. I live in Brooklyn, couldn't make the trip down to FL during the costly holiday season, so paid the almost $300 to have them boxed and shipped - trusting that Lemon Bay does this all the time. Almost two weeks go by before I think to reach out and ask about our shipment. They didn't tell us WHEN they shipped the remains or tell me that a signature is required and the USPS didn't even leave a note saying they had attempted delivery, so I asked Lemon Bay for an update and tracking info only for them to respond with "OUCH" as a greeting, then share the tracking number (which they should have shared the moment they shipped him - I would've stayed home!). So that's not appropriate for shipping a book, much less a loved one. Then started our nightmare. Every day for 2.5 weeks I spent on the phone and at the post office, but USPS did not know where the remains were or how to find them. Remains by their nature are NOT REPLACEABLE. We had no information or control or influence and worried he'd be lost forever. We did not have the remains for the planned memorial. My wife was distraught, understandably, every day dealing with the death of her father and THIS DISASTER on top of it. Finally the day after Christmas, the Post Office calls me. They found it. I go to get it. And the upgrade box for shipping that I paid for was absolutely destroyed, ripped through the USPS box, and the plastic bag of remains (with a hole!) was exposed - luckily with the cremation certificate still intact stuck in the box. I could not grasp the disrespect and still can't - please look at these photos. The USPS told me the box was so heavy it ruined the box in transit. I can only hope that Lemon Bay a) gets better at communicating with mourning families, using more empathetic language and offering tracking numbers and guidance immediately rather than after the fact b) finds a better way to ship remains so that they are never received in this state by a grieving family And I hope that other families, especially those that live remotely, don't have to deal with this nightmare on top of mourning their loss and a) either chose another cremation provider or are more proactive in asking for better communication b) go in person to receive their remains, rather than trust Lemon Bay + USPS to deliver them.

Words cannot express the caring professionalism our family experienced through Scott and his staff…read moreat Lemon Bay Funeral Home. From the first meeting with Nadeen to the way Scott oversaw my father's funeral process, we as a family felt we were more than a customer. They genuinely sought to serve us in a time of need. They went the extra mile for us. Thank you Lemon Bay!!

I arrived in FL for a long weekend visit with my snowbird father. I talked to him at 10:27pm…read moretelling him we would arrive in 2 hours. When we got to my father's house he had passed peacefully. I am not super familiar with the area or funeral homes available. The Sherriff called Roberson's for us. They were fantastic from the start. When they came to retrieve my father's body they draped a flag over the gurney for me to say goodbye. It was incredibly beautiful and gave my veteran father the honor, dignity and respect he deserved going from his home to the hurst. We opted for cremation so that we could have his funeral in Ohio. Ross at the funeral home was open, honest and had great communication with us. It did take a little longer than most cremations because we had to deal with FL and an OH VA doctor on the death certificate, but it did go smoothly and I highly recommend them.

I was very impressed with Ben at Roberson Funeral Home. His attention to the smallest detail was…read moreimpressive. Ben did everything he could to ensure that my father, Leonard, was laid to rest in a most memorable and dignified way. Thank you, Ben, for guiding Mother and me every step of the way, to ensure a well organized funeral service. May God bless you and use you to touch many lives just as you touched mine. Janet

My mom made arrangements for her and my dad 23 years ago. I'm not quite sure why they chose here,…read morebut it gave her peace of mind to know where they were going to rest. She called them condos. My dad passed 9 years ago and Rick and his staff took care of all the details then. They updated their general gathering space and you can even have your service there if you choose. Coffee, water, tea all set up if you need it. My mom lived to 98 years and passed a few weeks ago. This time Bill and Amanda took care of her details. My mom again being so organized, planned it all. I just made some small decisions, but her planning and the staff there made things a lot easier. I requested a motorcade to and from the church and this made navigating the streets a lot easier. They took care of publishing the obituary and ordering the death certificates. Staff communicated well and kept me up to date of what was going on, especially since I am out of state. They even reached out recently to see how I was doing and sent links to help with the grieving process. It was a peaceful send off and I'm sure my mom loved it. She's now at rest with my dad.

We had a very good experience. Professional and kind staff. David made us feel at ease during one…read moreof the most difficult times in life. We were so pleased with the presentation of our loved one. And we were told the rates were the most fair out of several local funeral homes. The grounds and interior of the facility are impeccable. Highly recommend.

Death is so hard, and I have been fortunate to learn how to avoid having it be financially…read morecrippling, too. Cathy Cornish is the owner of this cremation service, and makes it her mission to be the most affordable option for the community. Her company isn't part of a large corporation or a franchise, it's just Cathy. Families meet with or talk to her, and she is a compassionate friend. I learned that funeral homes charge many times the prices at All Veterans-All Families. Their prices are less than $1,000, which is MUCH less than pricing from funeral homes. I think of her service when I see those TV commercials saying that funerals will bankrupt survivors. Using this cremation option is better for everyone.

I can't imagine a worse experience. It started with being given the wrong person's death…read morecertificates to being given wrong burial instructions. Why wouldn't a funeral director know the rules of operation for the National Cemetery for veterans? Especially when All Veterans is the name of the business! I was told that the cemetery would call to set up the burial so that the family could be there when our loved one was laid to rest. Instead I received in the mail a packet with the section and grave number where he was already buried. It was devastating for the entire family. We all felt that we didn't have the closure we needed. When I think of him buried with none of his family there just breaks my heart.

My situation was unique in regard to a gentleman I helped care for. I live out of state and Brooke…read moreand Andrea was so responsive, helpful, kind and empathetic. Brooke and Andrea, you are amazing at what you do. I appreciate you both as you made the process so much easier for me. Thank you, again Brooke and Andrea for all you do. I strongly recommend Baldwin Brothers. Angie M

The women in this office have no respect for the living. How do you think they'll treat the ones…read morethat no longer have a voice? When I had a complaint about the funeral director Jennifer O'hara and her immoral behavior she displayed while at work I decided to reach out to her directly via her @baldwincremations email from an email address that she was very familiar with. Instead of taking my real concern seriously she blocked the email address. I waited a day and then contacted this office to formally make my complaint. The funeral director intern that answered was Gianna "anna". Instead of taking my complaint, Gianna informed me that everyone in the company was aware of Jennifer O'haras disgusting behavior. Gianna also immediately gave my number to Jennifer O'hara. Jennifer O'hara then proceeded to call me nearly 50 times that morning from a blocked number, telling me, nothing will happen to her from my complaint because she's open about flaunting her disgusting, immoral behavior in front of the entire company. Jennifer O'hara told me where I'm from is a "shit hole" and to go back to where I come from (Hawaii). Jennifer O'hara threatened me that if I called back to their office, she would call the police on me, even though she was the one calling me over and over again from a blocked number! Jennifer O'hara even continued to call me throughout the week from a blocked number until I changed my number to put a stop to the harassment! Utterly Despicable! DON'T USE THEIR SERVICE!!

I had a TERRIBLE experience at The Broken Blade in Port Charlotte…read more My 3-year-old Toro lawn mower wheel broke off the deck while I was mowing. I dropped it off and explained clearly that I didn't want to put a lot of money into repairs, if it was too expensive, I'd just buy a new mower. I also asked if they could check on warranty coverage or if welding was an option. They are a Toro dealer. After not hearing back a few days, I called and was told they had done a "full diagnostic" and that repairs would cost $375 on a mower that cost $500 new. On top of that, they charged me $50 just to tell me the mower wasn't worth fixing. The entire assessment took seconds, no actual work was done, and at no point was I told there would be a fee. If I had known, I would never have authorized it. Instead, I was blindsided with a charge for information I already suspected: that it wasn't worth repairing. I caution any one for going to this place. They do not care about their customers and I will NEVER go back there. This was one of the dumbest business decisions to fleece me for 50 bucks. I will tell everyone I know not to go to this place.

My go to for lawn mower repair. Have lived here 10 years and Broken Blade was recommended when I…read morefirst moved here. I go to them for any Mower Repairs. They are Excellent and definitely Fairly Priced.