my car was stuck in park due to mechanical problems, and was unable to be put in neutral. i went through 3 different towing companies today since 8am who were not able to properly park my car on the street and left my car sticking halfway out into a busy street. the driver who helped was extremely nice and he helped us to move the car into the parking space properly almost as if i had parked the car there myself. i am extremely grateful for this company's workers and their hard work! read more

My first time needing roadside assistance and I used pep boys tow service. It looks like pep boys works with companies in the area and I was assigned a driver from this business. The driver called me and their name was listed as Hussein Mohdkhi on the caller ID. Upon arrival to my pep boys location, the driver mentioned that the payment would go through him and that he only took cash or Zelle. I asked again that this was through pep boys and showed him. My fault for having good faith in people as he explained yes it was through him. Once I got inside the employees in pep boys mentioned that the driver lied and was supposed to notify them once we had arrived. Terrible customer service from the driver and company. I learned that the driver came from the country Jordan and spoke Arabic. Hopefully people will see this review and be careful if needing roadside assistance and us assigned this company. انتبه، هذه الشركة ستنصب عليك. حسين محدشي، أنا خايب منك جدًا يا صديقي. رحمك الله يوم القيامة. أتمنى أنك ما جيت من بلدك الأردن تكذب على الناس وتفعل الشر. aintabah, hadhih alsharikat satansabu ealayka. husayn mahdishi, 'ana khayb mink jdan ya sadiqi. rahimak allah yawm alqiamati. 'atamanaa 'anak ma jyt min baladik al'urdunu tukdhib ealaa alnaas watafeal alshar. read more

The best service towing roadside assistance Say Good-bye to your junk and welcome some extra Cash today! Call 323 419 9407 We understand that you want to get rid of you old car today and want to get cash right now. So why don't call the best in Los Angeles. We travel to all surrounding areas in the city. Do not worry if you lost your tittle or don't have tittle we can help you. We Buy Old Cars, Trucks, Vans & SUV's of All Conditions We Buy All Cars - Used, Totaled, Junk Get Paid $100 - $15,000 Instant Cash Offers to Sell us your old car We Tow Away for Free No tittle is Ok We are locally in Los Angeles California Get rid of the old clunker and get some $$$ in your pocket today! read more

General Roadside Assistance - Logo - Towing Near Me - Huntington Park, California

. waited for two hours just for them to cancel my request. gave the driver plenty of information yet he still found a way to blame me for not being able to find me. very rude on the phone and very incompetent. read more

General Roadside Assistance was dispatched from USAA to move my partner's car to the dealership for repairs. The GRA driver, Jesse, tried to drive the car that had a visibly broken wheel, despite my partner yelling at him to stop driving. When the GRA driver drove the car about 18" forward, the car made a loud popping noise, and now all of the alert lights are on inside the car. Before it was only a flat tire light. When I called management they refused to take any responsibility, or offer any sort of incident report for the insurance company. They got combative on the phone and hung up on me twice. I would recommend avoiding this criminally negligent company at all costs. read more

Horrible experience with this company, they have really really poor communication, they said they will have my vehicle at my drop off location on a Saturday but didn't get here until Wednesday at 12:30 AM !! The driver is very unprofessional, please DO NOT use this service read more

this towing company are the worst they will pick up your car and ask you where you want your car towed too. then they will tell you the shop you picked is closed or any other issue .and play this game for days to week then tell you you owe them thousands pure criminal read more

You're Roadside Assistance program clearly states that you provide 24/7 assistance to clients that actively pay for the option in their policy. I'm currently broke down in my vehicle on the side of the road, it's 2:36 am, 27' degrees and I called for help over 2 hours ago. I was told I would be contacted after a tow company was notified and that it was being expedited! After 1 hour and 15 mins with no call or text, I called you back. I was told it would be expedited immediately and they apologized for the delay. I waited another hour and just called back again, only to be told that they can't find anyone to provide help at this hour, and that I need to call back at 7 a.m. No I'm not joking, I'm serious! Lol .. I then asked if they could at least locate and contact a local Uber/Taxi to send my way or have contact me. The reply was "sorry sir, we don't those kinds of favors" LMBO... I feel like I must be on the TV show 'Punk'd' because there is no way I pay for a service this bad, that I'm attempting to use for the first time! Especially not through 'The General'. To top it off, your operator asked if I would feel safe sleeping in my vehicle until 7am in the morning. Everyone has a bad experience, and nothing is perfect, I understand that! But to still be sitting here now, nearly 3 hours later, after my first call for help, I have to honestly say I'm truly shocked at this entire experience. I've made two calls on my own, the 2nd call to a tow company less than 20 mins from where I'm located. They contract with a vendor who provides response/recovery for 'The General' in these situations. The young lady that took my call is the night time dispatcher, and she has not received a call from 'The General' notifying her, or requesting service for a break down that involves a client. I thought about it and I'm not angry, I'm honestly relieved! Relieved that it's just me sitting here, and my wife, kids or grandkids are not with me! You advertise and charge for a service that you truly can't provide! You can say the '24/7 assistance' pitch can be interpreted differently, and it absolutely can! But is that really the answer you want to give when the question is asked? AAA has never let me down in the past, and that's not taking a shot at 'The General's,,,, but allowing myself to be persuaded to switch to 'The General' was an obvious mistake! I hope you'll receive enough feedback over time to change the foundation this program has been built on, to better reflect the name & reputation you claim to have built. I hope it gets turned around, and I hope you have a wonderful day! Cheers read more

This is the worst business ever. Not only did the guy who came out put a huge hole in the undercarriage of my car from putting the jack in the wrong place! They forged my signature on a damage waiver and cheated me out of the insurance claim to have it fixed. I very rarely leave reviews because I give ppl the benefit of the doubt that they don't typically cheat ppl on purpose but the audacity of this company forging my signature was worth mentioning to the public. Don't use this company, you're better off watching a YouTube video and trying to learn how to change a tire yourself. read more

Best roadside service ever the best respond time is well they promised 15 minutes or less and they were there in about 7 to 8 minutes thank you very much General roadside you guys are the best read more