My air had been out all weekend . I had Dempsey Heating and Cooling out and he said it was frozen…read moreand to turn off the breaker and let it thaw and it would be good. It wasn't, he said he'd be back after church the next day and never heard a word from him, not even a text or phone call, after waiting all day and evening. Called Donnie Martin on Monday morning and they came out that afternoon and had it fixed in 10 minutes. It was a capacitor to the fan and was a little low on Freon. The pricing was very low. They are very reliable and most importantly, trustworthy. They will be my go to whenever needed and I will highly recommend them.

He's usually really good but like it happens to all of us he's aging. Poor guy could barely walk…read moreand fumbled with simple tools,just slapped a new capacitor and didnt even try to check the blower motor. When he turned it on the blower was shaking horribly. Didn't even try to check it, within a couple of hours it was down again and I'm out $150. I have always went with Donnie for repairs but I think it's time to go outside the box. I still respect him, but I cant have him service anymore.

We've been service members plan since the middle of September and noticed our heating and cooling…read morewas inefficient. Electric bills were sky high and KWH usage was outrageous for our 1188 square foot home. We had Accurate out to service our unit as soon as we bought our home. Everything 'checked out.' We called them back out this past February because throughout the winter our shampoo bottles were freezing up in the shower and our thermostat was set to 66 but the heat gun we had purchased read a few rooms in the home to be as low as 54 degrees. Accurate came back out (same technician) and said all he could find was a dirty furnace filter. I found this hard to believe since it had been changed in the last 30 days. We called Eco out for a second opinion. He found our refrigerant to be under 2.5 lbs remaining, a failed TX valve and a coil that needed replaced. Being service members of Accurate's, we decided to call them back to our home to repair. The manager denied this being overlooked by his tech and still charged us $1258. The unit is only 3 years old so parts were under warranty but he still charged us for the refrigerant and the labor. This is absolute fraud and I'm ashamed that businesses continue operating when they display this much disregard for their customers. Not only has Accurate caused discomfort for my family for the longevity we have lived in this home, but they've also allowed us to pay electric bills as high as $600 per month, wasted our time, betrayed our trust in HVAC companies, and probably shaved years of life off our unit. The only true amenity we had when purchasing our home in Frankfort was this HVAC unit because it was so new. Now that our unit is repaired, my husband and I will be doing our due diligence in finding a company we can TRUST and we will be doing business elsewhere

I had to get a new furnace installed. The whole procedure was Excellent. Mike Paul the Sales Rep…read moreand Chris and Tony the technicians were all courteous, professional, honest and very knowledgeable. I have also had Accurate install a Generac Generator and a Split Duct system. All 3 experiences were Great. The only reason I'm leaving a 4 rating is because this project I decide to finance using their finance option. Everything associated with the financing claimed 5.99% interest and 5 year terms. This was just not true. I have a credit score in the excellent range and after I applied and took a hard inquiry hit on my credit report the % rate was 11.7 and the term was 84 months, so a bit of deceptive lending going on, on the bank's part. I would assume Accurate doesn't control the bank but needs to inquire from the bank why these deceptive practices are going on. Again back to Accurate's team I mentioned, top notch operators. Skill set of the technicians absolutely spoke for itself. Journeyman quality work. Good job!!

We had an estimate completed by All Seasons Heating & Air for CAO-approved HVAC work at our home…read morearound August 2025. The work was approved, and we were told someone would return to complete it. Unfortunately, no one ever came back, and multiple follow-up attempts have gone unanswered since then. Due to the lack of communication and delay, we are now having to pay out of pocket to address the heating, cooling, and ductwork issues ourselves. These ongoing issues have also contributed to increased electricity costs. We have also experienced ongoing difficulty over the years getting timely service calls completed for our unit. We continued to work with this company due to the warranty on our system, but this situation has been especially frustrating. We are sharing our experience so others are aware and can make informed decisions. We would still appreciate a response or resolution.

From the owner: Heating and AC service ,repair, and installtionread more

Spent a lot of time with us going over different systems to get the right quote. Used them for the…read morefirst time to get a quote on a new gas furnace and AC unit. They sell primarily ICP products which are a midrange Carrier product.

Our central AC went stopped working in the middle of the heatwave. Advanced offered ideas to self…read morerepair, but when that didn't work, we called them to replace the unit. Received a quote for a new unit and installation on Monday. Scheduled the install for first thing Tuesday morning. Tech arrived on time, working quickly and efficiently. The house was back down to a livable temp within a few hours. We were also given a VERY affordable price, with no extra's or hidden fees. Highly recommend!

Great guy great service fixed my Dishwasher wiring got it running again and very Affordable I would…read morehighly recommend this service. Best price there is.

From the owner: I am a nuclear trained submarine electrician veteran with over 20 years of experience. Smalltown…read moreElectric and Mini-Splits LLC provides residential electric services, heating and cooling services, appliance repair and maintenance, cctv and other camera systems, cell service boosters, home entertainment, home networking, home automation, pole barns and garages, pipe heat tracing, grow tent systems, and custom black iron lamps and fixtures.

We found a better price for our purse but appreciate your prompt estimate and honestyread more

From the owner: Veteran owned and operated small business to help the average person with there hvac needs…read more Guarantee the lowest price around or we will beat it. Please give us a chance to earn your business give us a call today.