The reply to my review by this company that my review is not accurate is completely false it is…read moreabsolutely accurate. we have pictures to prove it I guess I would spend an extra thousand dollars plus for a company to do nothing. There was no conversation kit put on. And you did not tell us that you had to reroute the exhaust You told us it was because we didn't have a cap on the roof exhaust pipe which was not true. i text you guys to tell you that it was the exhaust you installed my husband found that out. I have text messages to prove that as well. You also turned off my gas to my house never turned it back on and left and never returned. Before we turned our gas back on my husband checked the furnace to find that you had unhooked the gas line and left it completely open without telling us you had done that. We had to buy a shut off file to put on line so we turn the gas on so we wouldn't fill our house up with gas. I have text messages to prove that to. Before you call someone a lier maybe you should come around once awhile to see what your employees are doing because you never did. After finding out all of this of course we called another company because it was obvious you didn't know what you were doing. By the way why didn't you check to make sure the furnace was working when you first installed it back in June instead of waiting to let me find out when it got cold. I will tell you why because you had gotten your money and you didn't care. If you had installed it correctly in the first place there would have been no need to come back to fix anything would there the fact that you had to come back because it wasn't working proves my point that it was never installed correctly.

We have had our AC fixed twice by this business, and it is once again not working. They have not…read morebeen responsive to our calls and texts and have not showed up when they were suppose to. I will never use it recommend them again. I always like to support small local businesses, but this has been very disappointing and expansive.

Spent a lot of time with us going over different systems to get the right quote. Used them for the…read morefirst time to get a quote on a new gas furnace and AC unit. They sell primarily ICP products which are a midrange Carrier product.

Our central AC went stopped working in the middle of the heatwave. Advanced offered ideas to self…read morerepair, but when that didn't work, we called them to replace the unit. Received a quote for a new unit and installation on Monday. Scheduled the install for first thing Tuesday morning. Tech arrived on time, working quickly and efficiently. The house was back down to a livable temp within a few hours. We were also given a VERY affordable price, with no extra's or hidden fees. Highly recommend!