Was told to call so can work this out but all I was told was they would send a tech out. Why would…read moreI let them work on my split system again I will be sending in my repair bill for reimbursement. So disappointed

Very professional technicians. Installation looks perfect. Very happy with the price and quality of…read morethe work!

Petty's came on short notice on a hot day after our AC went out. Very professional service to help…read moreout a residential customer that was far out in the county.

I contacted Petty's Mechanical Contractors about installing a new a/c unit, the property was…read moreoutside of there service area. I discussed my issues with the supervisor and they agreed to come inspect my old furnace ans electrical panel, after careful consideration they recommended a new furnace and a/c unit at a remarkable price, below my budget. We agreed on an installation date and as promised the teams arrived on time and spend the day working on my property, once they finished my property was cool with central air conditioning! I'd highly recommended Petty's Mechanical Contractor for any plumbing, Electrical, a/c and furnace issues, you will meet honest hard working people that will help solve your problems! Thanks again! Eric Robinson

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

I had to get a new furnace installed. The whole procedure was Excellent. Mike Paul the Sales Rep…read moreand Chris and Tony the technicians were all courteous, professional, honest and very knowledgeable. I have also had Accurate install a Generac Generator and a Split Duct system. All 3 experiences were Great. The only reason I'm leaving a 4 rating is because this project I decide to finance using their finance option. Everything associated with the financing claimed 5.99% interest and 5 year terms. This was just not true. I have a credit score in the excellent range and after I applied and took a hard inquiry hit on my credit report the % rate was 11.7 and the term was 84 months, so a bit of deceptive lending going on, on the bank's part. I would assume Accurate doesn't control the bank but needs to inquire from the bank why these deceptive practices are going on. Again back to Accurate's team I mentioned, top notch operators. Skill set of the technicians absolutely spoke for itself. Journeyman quality work. Good job!!

We've been service members plan since the middle of September and noticed our heating and cooling…read morewas inefficient. Electric bills were sky high and KWH usage was outrageous for our 1188 square foot home. We had Accurate out to service our unit as soon as we bought our home. Everything 'checked out.' We called them back out this past February because throughout the winter our shampoo bottles were freezing up in the shower and our thermostat was set to 66 but the heat gun we had purchased read a few rooms in the home to be as low as 54 degrees. Accurate came back out (same technician) and said all he could find was a dirty furnace filter. I found this hard to believe since it had been changed in the last 30 days. We called Eco out for a second opinion. He found our refrigerant to be under 2.5 lbs remaining, a failed TX valve and a coil that needed replaced. Being service members of Accurate's, we decided to call them back to our home to repair. The manager denied this being overlooked by his tech and still charged us $1258. The unit is only 3 years old so parts were under warranty but he still charged us for the refrigerant and the labor. This is absolute fraud and I'm ashamed that businesses continue operating when they display this much disregard for their customers. Not only has Accurate caused discomfort for my family for the longevity we have lived in this home, but they've also allowed us to pay electric bills as high as $600 per month, wasted our time, betrayed our trust in HVAC companies, and probably shaved years of life off our unit. The only true amenity we had when purchasing our home in Frankfort was this HVAC unit because it was so new. Now that our unit is repaired, my husband and I will be doing our due diligence in finding a company we can TRUST and we will be doing business elsewhere

Quick response,very good pricing,very good at communicating during the whole process.Great job…read moreadding central air to existing furnace.Hard working man of integrity.

Called for minor duct work after tech came and we decided that was the best course of action. Have…read morecalled multiple times to get quote and schedule work. Each time, told someone would call back. As if 3 weeks and 3 calls, no one has called back. Long term customer of over 25 years. Had complete system replaced last year, 2023. Will not be using again. Very poor customer service from this company.

These guys are the best. Put my new gas furnace in quickly and are fast on any service calls. Don't…read moretry to sell you parts or services you don't need.

Great Expert Service. No heat, emergency call, speedy, professional service. Thank You…read moreJeff

Tried to get a quote on a job, he said quotes are impossible since he doesn't know the scope. I've…read morenever experienced a contractor like that. Not sure on the quality of work, but we felt uncomfortable enough with the initial discussion to cancel any visit to our house.

My air had been out all weekend . I had Dempsey Heating and Cooling out and he said it was frozen…read moreand to turn off the breaker and let it thaw and it would be good. It wasn't, he said he'd be back after church the next day and never heard a word from him, not even a text or phone call, after waiting all day and evening. Called Donnie Martin on Monday morning and they came out that afternoon and had it fixed in 10 minutes. It was a capacitor to the fan and was a little low on Freon. The pricing was very low. They are very reliable and most importantly, trustworthy. They will be my go to whenever needed and I will highly recommend them.

He's usually really good but like it happens to all of us he's aging. Poor guy could barely walk…read moreand fumbled with simple tools,just slapped a new capacitor and didnt even try to check the blower motor. When he turned it on the blower was shaking horribly. Didn't even try to check it, within a couple of hours it was down again and I'm out $150. I have always went with Donnie for repairs but I think it's time to go outside the box. I still respect him, but I cant have him service anymore.