I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

My bank account was recently hacked into because I fell for one of those online Tech support scams…read morewithout realizing it. Luckily the bank referred me to Computer Crisis in Avon Ohio to have my computer cleaned. I'm so thankful that this place was able to help me clean up my computer and they went the extra mile to help me make sure it never happens again. They setup security called 2 Factor Authentication for my email account. They also came out onsite to help me secure my router. Computer Crisis also made sure that my computer had a login password. The tech I worked with his name was James and he is a cybersecurity expert. He did his homework on exactly how these hackers and scammer work and I greatly appreciate everything he has done for me. It's a very scary thought to have been a teacher for so many years and having my retirement account exposed to a hacker. I'm in my 70's and things we learned about computers in the past are so different and it's nice to have someone like James to help out, be patient and just teach you how to secure accounts and what scams to watch out for. Computer Crisis is the place you want to go in Avon Ohio if you've sadly been a victim of a scam or even if you want to make sure your computer and online accounts are safe, ask for James. Trust me.