This staff can not operate a vending machine correctly…read moreHow can you trust them giving medicine and drugs to your love ones. Further more the staff changes hourly, weekly, monthly, quarterly. You'll never see the same staff member when you return. It's a revolving door, they come and go. I've been there 18 years and saw all this first hand. Good quality individuals see it for the place it is, they leave and move on, for something better.

Devon House was a wonderful place for my dad to get attentive care! Before Devon House, he started…read moreat a nursing home due to having extensive scalp surgery / skin grafting and then breaking his left arm. He lost a lot of weight after being in the hospital and nursing home during the start of COVID. After two months, we felt that an assisted living community would be more stimulating for him and through much research, Devon House seemed like the perfect fit! They were so kind and definitely nursed him back to health over an eight month period. He improved so much that he now resides at an independent senior community where he lives in his own apartment and takes care of himself. My family and I are so grateful to Vivian and her staff for making this 89 year old independent again! Robyn Hines

I took a day off from work to spend time with my dad and take him out for the day. My father is…read moreperfectly mobile and competent and wanted very much to get out and enjoy the beautiful day with myself and his granddaughter. The administrator and another staff member caused a scene in front of other residents threatening to call the police and have me arrested for kidnapping. It was absolutely appalling. When I asked to see the documents that gave her the right to basically hold my father hostage, she told me I was not allowed to see them. They won't even show those documents to my father. After confirming with the police that I was doing nothing wrong we started to walk to my vehicle at which time they were screaming at us across the parking lot saying they were going to have me prosecuted. Minutes later I received a call from the police who advised me that they had in fact called them to report that I "kidnapped" my own father. The officer told me that they would not be getting involved and thought how ridiculous it was that they had even called them for that. The utter lack of professionalism of those staff members was and is still shocking. Based on my conversation with the Office of the Aging, there are a ton of red flags here such as their refusal to show me or my father any documents, refusing to show my father his list of medications and obviously calling the police in an attempt to have my arrested for kidnapping my father when I just wanted to take him for the day. When I asked who Rachel's supervisor was, I was told there is nobody above her. If Rachel is at the top of this chain, there's a bigger problem. If Rachel does, in fact have a superior, I would ask that they contact me to discuss this. On a separate note, the first time I went to visit my father on a Saturday, an elderly gentleman with a walker was walking around the parking lot completely unsupervised. There was also not a member of staff in site watching the door to ensure guests were signing in/out and clearly nobody was monitoring resident activity. Please take note that if my father's requests and wishes continue to be ignored and if myself or any other family member are treated in the manner I was yesterday, we will be taking legal action against your facility.

This is a small personal care home with the necessities. The staff were exceptional. The services…read morewere exceptional (hair appts, podiatrist, physician next door). The food was good. The laundry was done daily, and the trash was removed multiple times a day. There were no offensive odors, and most residence mingled among others. They cared for our Aunt in the last 9 months of her life, and we slept easy knowing she was in their care. The staff knew us by name, and reported even the littlest issues immediately. The best thing about Liza's was that when our Aunt was switched to hospice, they continued to care for her. Even when she became more work. This group goes above and beyond, and truly cares for the elderly. This is the old fashioned attitude to caring, and I appreciated it.

I was not sure what to expect when my wife had to be put into hospice care. I was warmly welcomed…read moreby 3 staff members when I arrived. All of the staff was great while I was there for 4 days. They answered all of my questions and most importantly, respectfully treated my wife and kept her comfortable during her last 4 days. I was able to stay there every night and was able to be there when she took her last breath. I am grateful the experience was as good as possible considering the painful circumstances.

My mother was at St. Luke's Hospice House for the last few hours of her life. The ambulance…read moretransporting my mother arrived a little before I did. By the time I arrived, my mother was cleaned, her hair was brushed, chapstick was put on her dry lips, and she was changed into fresh, clean clothing. When I walked into her room, she was resting and looked very comfortable and cozy in the bed. She looked more at peace than she had for many months prior. It was such a relief to know she was there and resting peacefully. When I arrived, I was greeted at the front desk and brought on a tour of the home. There was a beautiful kitchen where visitors could make a meal or eat if they chose to have food delivered. Coffee, tea, and a water cooler were provided, as was fresh fruit. There were rooms where visitors could take a break and unwind if needed. The room where my mother stayed was very clean, bright, and just lovely. It felt like a very welcoming home. There was everything you needed, and it overlooked a beautiful yard with gardens, benches, and bird feeders. The only thing better than the home was the staff. Everyone was so welcoming and kind. They were all very compassionate, caring, and supportive. From the very start, they took exceptional care of my mother, checking on her often, but not in an intrusive way. They asked for detailed information about my mother and her family -- and really listened -- so they could relate/connect with her while she was in their care. They explained the way things worked and made sure to answer any questions we had. When my mother passed, the nurse and aides were very compassionate, understanding and empathetic. St. Luke's Hospice House makes what is a very sad situation much easier to get through. And, for that, I will be forever thankful.

I had my father in Cedarbrook for several weeks of rehab after he got ill. I would give Cedarbrook…read morea solid 10 out of 10. Both the nursing staff, and the rehab staff were outstanding. Everyone was VERY nice and really good at their jobs. My dad had a recent stay in Moravian Village after an accident. This was a pretty good way to do an apples to apples comparison. The staff at Moravian has a really high turnover, they seem understaffed, and unhappy at their jobs. Supervisory staff are very unprofessional. Cedarbrook seems to have almost all people who will spend their career at the facility, have plenty of staff, even on weekends, and everyone seems legitimately happy at their job. The rehab staff, OT and PT, at Moravian were not terrible, but they did not tailor anything to my dad's needs. They seemed to be just going through the motions. Cedarbrook was just the opposite, the staff really wanted to zero in on what would help my dad to get back home and be successful. We both came away very impressed with everything at Cedarbrook. I know this sounds like an ad, but this place really is that much better than others in the area.

I can not describe the Quality of care my mother Andrea received at this facility, It warms my…read moreheart to know she spent her last days with professionals who gave the highest level of care. All staff was kind and treated the family well during her stay. Staff went above and beyond. From the admission process until the end. Sylvia, social work was just amazing and took the lead right from the first step, god bless her! Delores and Regina are amazing and took care of not only my mother but the whole family! everyone went above and beyond, to make my mothers last days comfortable and beautiful. I would recommend this facility for loved ones, I wish I would have found it sooner. God bless you all and thank you for everything. We are forever grateful. The family of Andrea Veiga.

Does not offer quality professional care. I think all of the Genesis run facilities are the same!…read moreAll of them need updating, new furniture and new facility equipment and better quality workers. This one is almost as bad as Lopatcong.