The experience here is both saddening and maddening. Our loved ones care has not ever been…read moreconsistent. The inability to assist one patient every two hours is excused by understaffing. The material products used here are low budget, generic, issue causing. With nurse to patient ratio at 1:26 and our finances making impossible to move him... The least I can do is warn others!!! Do not send your family members here if you can help it!

This place is a no for me…read more My mother-in-law is there currently and can no longer eat and the staff doesn't feed her so we have to go in daily to make sure she eats. I've gone in several times to see food and drink spilled on her clothes when she was able to feed herself. We pay a lot of money for mediocre care. Also, my husband was having his mom sign some paperwork and a nurse (Dawn) asks what it was. (Not really her business) and when he made a smart comment, she proceeded to call other family members accusing him of doing something illegal?? THEN the business office says they are reporting him for elder abuse?? He is there daily to feed and visit his mother and is her POA. This is completely unacceptable and adds more stress to a family already dealing seeing their mom declining. This is not what long term care should be like. I would recommend Bethany Village. I've have good experiences at that facility.

My mother is a resident of Country Meadows West York, memory care unit. She is receiving care far…read morebeyond my expectations. The staff are kind, caring, professional and so supportive. They make her feel comfortable, happy and instill a sense of purpose and belonging. The administration unit at this facility have gone above and beyond to make my mother and our family feel confident that we made the correct decision by allowing Mom to live here. I % recommend Country Meadows West York.

Let me begin by thanking Kris, Meghan, Shannon and Eric for making the process of moving my mom…read moreinto the Pathways Community of Country Meadows in Hershey stress-free! From the moment you walk in, you are greeted by the friendly concierge who actually takes the time to talk with you. The maintenance department is like none other! They worked diligently to get my mom's television connected so she was able to watch the Phillies that evening. The nurses, aides, chefs, servers, and all the employees are pleasant and have real compassion for their residents. I am relieved knowing my mom is in great hands and that the people helping her are truly there for the right reasons: to provide a safe, loving environment for all their residents! Thank you Country Meadows!

I knew the moment we walked in the door, greeted with warmth and genuine interest, that Country…read moreMeadows could be the perfect place for my mom. After meeting the staff, noticing the cleanliness, brightness, and homey feel of the apartments, I knew it was the right place. She has been in residence over a year, and couldn't be happier. There are non stop activities and she doesn't miss many. She is provided wonderful meals and quick assistance for anything she needs. I have peace of mind knowing that she is safe, active and extremely happy!

My wife has received help from a caring and friendly staff…read moreThe food is tasty and a good variety, especially the desserts The facility is clean and well lanscaped Management is responsive There are a variety of activities, not just bingo. The exercise and therapy programs are conducted by pros My wife has been in a lit facilities, this has been the one we are happiest with

My mother lived at Country Meadows for 17 months, under their Independent Living Signature program…read more Unfortunately, we had to move my mother elsewhere when Country Meadows decided to eliminate the IL program, which would have meant we would have had to pay an additional $2,000/month just for someone to administer her medications (the only service she needed) . . . ridiculous!! Then they tried to tell me I only had 3 weeks to move her out, or pay the extra money. Too bad for them I pulled a copy of the lease which said they had to give me written notification AND give me 30-days notice. After I sent an email to Michael Leader, the Mechanicsburg mgmt called me and was not very happy that I went over their heads. I cannot say enough good things about the staff at Country Meadows!! They took fantastic care of my mother, and we will miss them. But, I cannot say ANY good things about the management! The Executive Director, Amanda, and the Director of Resident Services, Olivia, are shady and incompetent, and don't care one bit about the residents there. They only care about money! It's so bad that most of the staff don't trust them either! More than once they tried to pull a fast one with me, but luckily I kept copies of every email, every document they sent me. So any time they tried to pull something, I'd call them out on it. I think it's safe to say they didn't like me very much because I didn't put up with their crap! So, if you're thinking about putting a parent in Country Meadows, you'll be very happy with the personal care they'll receive. But make sure you keep copies of ALL communications with management and DO NOT let them push you around!! Ultimately, you know what's best for your parent, so stick to your guns! They will try to convince you your parent needs a higher level of care, just so they can make more money. As much as we will miss the staff at Country Meadows, we were very happy to get out of that place!!!

Everyone here is amazing. They are totally dedicated and devoted to their patients and their needs…read moreas well as the patients' family. The whole building is impeccably clean, has loads of windows and is decorated with many beautiful images. They also have live birds in different areas and many plants. I definitely recommend Masonic to anyone!

visited back in 2015 for a work day conference. it looks like a 5 star hotel inside and out, so I…read morewas expecting a fancy lunch or some sort of buffet with options. the "lunch" that was served was cold ham sandwiches, bottle water, chips and a cookie. WHAT?! Residents and guests should receive the same meal options, and it is an insult to serve guests with no options. unacceptable! if I could rate this joint one star I would!

I want to thank everyone for a wonderful afternoon. Everyone there is so supportive and caring. She…read morereally enjoyed her 90th birthday, With all of you. We feel so blessed to have such a wonderful place. Thank you!

My Mom moved into Juniper last September. She passed away on June 4th of this year. This is one of…read morethe saddest times of my life with losing her. But I wanted to send a wonderful review of the staff and facility. My Mom was no longer able to live by herself in her home because of declining mobility. It was a difficult decision to persuade her to move to assisted living, but she knew she had no choice. We picked Juniper because it's so close to our home and the staff seemed very caring and helpful. Her first week was difficult. She spent a lot of time in her room. We encouraged her to get involved in activities along with the staff and she did. Now when we called her she wasn't in her room. She was bowling, playing bingo or doing another activity. The staff really got her involved. She made a lot of friends. The nursing staff was very caring. They took care of her medications and all of her other needs. I can't thank them enough for the love and caring they showed my Mom. These ladies loved my Mom and would do anything for her. I can say that I would recommend this facility to anybody looking for a safe place to place their loved one. I miss everybody there. They made my wife and I along with our children and grandchildren feel welcome.

Visited several times now and feel this is a great place for seniors. The main building is nicely…read moredecorated and has many amenities onsite (bank, hairdresser, woodshop class, art workshop, library, computer area, café, pool, darts and more). Love that the pool/jacuzzi is open 24/7 and many of the common areas are unlocked and open as well. On days the baker was there, the sweet smell of goodies still lingers The cafeteria offers a variety of food, and the outdoor area has a koi pond and grill under the gazebo. Staff is very friendly. Been to the Community bowling alley (free when accompanied by a resident) that has some arcade games (free) and ice cream shop. There are other amenities open to the WV Community that aren't housed in the main building as well.

I was a new (10mos) resident of Willow Valley Communities when suddenly I learned the value of a…read morefull life care facility. Within weeks of my back pain onset, I needed skilled nursing care to prepare me for back surgery and then rehab. I received exemplary care from the staff at The Glen skilled nursing facility (1NW floor). I was in terrible pain, in shock that my life-long athletic body was suddenly so vulnerable, and more than anxious about surrendering myself to the care of strangers 24/7. But my fears were unfounded as every staff member, from the aides to the nurses to the PTs and Ots, and the social worker worked as a team to ensure my safety, stabilized my meds to control the pain, and prepared me for surgery. I could not have made it without their technical skills, positive energy, and emotional support. The smartest thing I ever did was move to Willow Valley Communities.