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    Genesis Restorations

    5.0 (3 reviews)
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    2 years ago

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    Paul Davis

    Paul Davis

    (2 reviews)

    If you don't have time to read this review and are looking for a restoration company, do not use…read morethis company! It is only fair to say that when our home had a septic flood Paul Davis were quick to respond and take care of the demolition work and drying that was required. After that they were absolutely awful. 1) Paul Davis employees are trained very well to never say no to you on the phone but completely fail to call you back or provide any information that you are looking for. We have logs of almost daily calls for up to 3 months trying to get work done on our home and PD continued to fob us off. 2) Restoration work completed by Paul Davis, is not completed by Red Seal tradespeople. They use their technicians for plumbing and electrical work. We sourced, hired and paid for our own trades and had to force PD to pay us back. 3) Work completed by contractors ours or there was generally good. However work completed by PD has left our home with significant deficiencies, including 2 doors that were hung incorrectly, unfinished baseboards and trim and concerns about unsealed walls in locations where rodents can enter. 4) Paul Davis were unable to the appropriate Project Management, we sourced a Red Seal Plumber and Electrician and we project managed the installation of our kitchen, flooring and gas fireplace. All of which they took their % cut from. 5) Paul Davis did not pay contractors within an agreed timeframe which in two cases left us having to pay the flooring and plumbing initially out of pocket and deal with numerous phone calls from another small business who were owed over $6000 for almost 6 months. 6) Paul Davis significantly delayed us in returning to our home (we believe by at least 5/6 weeks) by delaying work getting booked and completed all the while coming up with silly excuses as to why it couldn't get done. 7) Pail Davis did not clean our furniture or reusable items, many pieces returned to us still had faces remnant of the septic water left on them. Also, they damaged some items. Finally... as I scroll through the reviews here, I see an awful lot of 5 star reviews from people who I spoke to who work for Paul Davis. We had a horrible thing happen to our family and PD made it worse and worse as the time progressed! Please avoid at all costs!

    Great place to work! A team full of people practicing continuous improvement and providing…read moreextraordinary care while serving people in their time of need. Proud to work here!

    Genesis Restorations - damagerestoration - Updated May 2026

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