5 stars well deserved - first off, I tried calling Best Buy, and couldn't get past the AI robot to…read moreask my question...really annoying. Messaged Cline's on their website and I got a response within an hour I think. Brought my computer in, personable and knowledgeable staff, quick service with no promises, but I felt cared for. They tried multiple things to try and fix my computer, unfortunately it was the motherboard, and not worth the cost per their recommendation since it is about the cost of a used computer. They were able to transfer all my data to my hard-drive, which I appreciated. The real 5 star and beyond was they called me 1 week after to follow up on my service and my device. I don't think I've ever had a follow up call for something like this. Will take all my needs to them in the future for sure!

Nice,nice staff. competent, professional, and timely. It's local. i want to support our local…read morebusiness. pricing is good.

All you need to know is what these Yelp reviews make so painfully obvious. 68 reviews and 52 (now…read more53...) of them are 1 STAR. I've been with them for over 30 yrs and if you don't "bundle" they will screw you as badly as they can. NO MAS! I've had it with these vultures... Now that we have Ziply, AT&T 5G and Starlink these clowns at Spectrum think they can still gouge you... I talked with their "Customer Service" and asked them if they could lower my bill to be at least somewhat competitive. They said they could drop it $5/month. Tried this a number of times in the past and they would drop it $5 but it would go back up in just a couple of months. So disingenuous!... I asked them as a customer for over 30 yrs. if they could help me out. Her response was "being a long standing customer has no impact on what we charge"... then she quickly rephrased it to "it isn't like we don't care about a long term customer... this is just our rate structure" regardless of how long you've been a customer. Now, I have a choice between AT&T (for a 350 Mb stream) or Starlink for about $65 for a somewhat faster one, or wait for Ziply to come to my neighborhood for about $30/month for a gigabit stream. I don't know who runs Spectrum, but whoever it is, has clearly given up on the pedestrian person's support. So... I am almost giddy about finally being able to tell Spectrum to take their service and stick it where the proverbial sun doesn't shine. You've lost a customer for life.

Update for internet services. Spectrum iNET (formerly…read moreCharter Comm) One thing I often fail to do is update old reviews and note improvement etc. That's not very fair for the businesses. Changes are good in the last 2 years. Pros: + Moved from 80% up time to 99% up time and I only reboot for refresh not out of necessity. + Phone customer service is quick compared to a few years ago and through the "plandemic". + I have the highest contracted speed for my home area and it's plenty fast for all my needs. We are a heavy bandwidth household. Cons: - If you're not intermediate tech savvy, they're scripted solutions for problems can cost you unnecessary time and money. - Buy and use your own equipment! Always split the modem from the router and own both. Their combo free lease equipment solutions are not best. - Cost is high compared to some red state markets but low compared to the gouging in places like Cali.

I Just got the service installed, Speeds are solid 1G down/1G up. The impossible was accomplished…read morehere. The Area where I am at there is no good internet just spectrum 1g down/40mb up. The team at Desert Winds Wireless was able to get me Fiber Like speeds for my business needs. They Came in and got the service that I requested installed in one day. The price is for the service is also great. The team is professional and hard working. They worked with me every step of the way and would highly recommend to anyone needing fast reliable internet with true fiber-like speeds. Amazing!! Thank you Mick, Ross, Cole, and the rest of the team.

I had this internet service for about 6 years. The internet is never 100%. Can't work from home or…read morestream tv. It's awful. Try to contact service support and basically you are on your own. It's always we show strong service and you need to buy new cables to figure out what's wrong, it will be quicker than getting service to your home to help you. Time to find a new internet provider. I ended up going with T Mobile. Much faster and reliable service!!

This is the only Spectrum Cable Store other than in Walla Walla Washington that I am aware of. Long…read morelines. I didn't have a bad experience per-say as I already know Spectrum is garbage, so I went there expecting that.

Store has 2 of 3 employees working out of 5 stations. Wait times are ridiculously long. Internet…read moreands mobile plans are predatory.

Maybe become a customer oriented business. Most expensive…read moremobile service provider. I do not recommend that anyone goes with Verizon. Worst experience I have ever had with any type of customer service type organization.

Every single time I have ever gone to the store I am told in accurate information and given the…read morerunaround. I came in a few days ago to do a trade-in, but they said I couldn't do it yet, because my order was not showing as picked up even though I had done it two days earlier so they told me I could go to any Verizon store and do it in a couple of days. I just went to the store now and they said no it has to be the corporate store that does it.

Unfortunately I have to say I have had the worst experience with customer service ever with…read morePocketiNet, I used them for almost 10 years, had no issues other than paying a high price for very little mbps because they are the only choice for our location, when issues did arise they were awful at helping solve the issue and in the end took it upon themselves to just come remove my satellite after numerous weeks of waiting for the issue to be fixed. horrible customer service and would like to warn others of this possible situation.

From the owner: Broadband Internet, Security Services and Phone Service…read more PocketiNet Communications is built on the principle that businesses need and deserve a high quality Internet connection. Our mission, "to offer the best Broadband Internet solutions with friendly, superior local customer service" is why our thousands of customers believe we're better than the competition.Not all Internet service is alike we are here to provide you with not only Internet service, but we have support to help you at any point along the way.