Service was great, Caesar Romero Called to tell us when he was arriving,…read more Arrived on time, did a great job. Was knowledgeable and thorough. I would recommend him to anyone.

Columbia Basin Satellite & Electric (CBSE) installed under cabinet lighting in our kitchen. After…read moreusing it for two days, we realized improvements to the on/off switches were needed and Mike came out to do that for us. He just wanted to see us happy with the end result, and we are! CBSE stands behind its work. So glad we found them.

Nice,nice staff. competent, professional, and timely. It's local. i want to support our local…read morebusiness. pricing is good.

They met our needs, didn't keep us hanging for weeks, charged fair amount, didn't gouge us. They…read morealso give great after service help if needed. We'll be back as needed.

All you need to know is what these Yelp reviews make so painfully obvious. 68 reviews and 52 (now…read more53...) of them are 1 STAR. I've been with them for over 30 yrs and if you don't "bundle" they will screw you as badly as they can. NO MAS! I've had it with these vultures... Now that we have Ziply, AT&T 5G and Starlink these clowns at Spectrum think they can still gouge you... I talked with their "Customer Service" and asked them if they could lower my bill to be at least somewhat competitive. They said they could drop it $5/month. Tried this a number of times in the past and they would drop it $5 but it would go back up in just a couple of months. So disingenuous!... I asked them as a customer for over 30 yrs. if they could help me out. Her response was "being a long standing customer has no impact on what we charge"... then she quickly rephrased it to "it isn't like we don't care about a long term customer... this is just our rate structure" regardless of how long you've been a customer. Now, I have a choice between AT&T (for a 350 Mb stream) or Starlink for about $65 for a somewhat faster one, or wait for Ziply to come to my neighborhood for about $30/month for a gigabit stream. I don't know who runs Spectrum, but whoever it is, has clearly given up on the pedestrian person's support. So... I am almost giddy about finally being able to tell Spectrum to take their service and stick it where the proverbial sun doesn't shine. You've lost a customer for life.

Update for internet services. Spectrum iNET (formerly…read moreCharter Comm) One thing I often fail to do is update old reviews and note improvement etc. That's not very fair for the businesses. Changes are good in the last 2 years. Pros: + Moved from 80% up time to 99% up time and I only reboot for refresh not out of necessity. + Phone customer service is quick compared to a few years ago and through the "plandemic". + I have the highest contracted speed for my home area and it's plenty fast for all my needs. We are a heavy bandwidth household. Cons: - If you're not intermediate tech savvy, they're scripted solutions for problems can cost you unnecessary time and money. - Buy and use your own equipment! Always split the modem from the router and own both. Their combo free lease equipment solutions are not best. - Cost is high compared to some red state markets but low compared to the gouging in places like Cali.

I Just got the service installed, Speeds are solid 1G down/1G up. The impossible was accomplished…read morehere. The Area where I am at there is no good internet just spectrum 1g down/40mb up. The team at Desert Winds Wireless was able to get me Fiber Like speeds for my business needs. They Came in and got the service that I requested installed in one day. The price is for the service is also great. The team is professional and hard working. They worked with me every step of the way and would highly recommend to anyone needing fast reliable internet with true fiber-like speeds. Amazing!! Thank you Mick, Ross, Cole, and the rest of the team.

I had this internet service for about 6 years. The internet is never 100%. Can't work from home or…read morestream tv. It's awful. Try to contact service support and basically you are on your own. It's always we show strong service and you need to buy new cables to figure out what's wrong, it will be quicker than getting service to your home to help you. Time to find a new internet provider. I ended up going with T Mobile. Much faster and reliable service!!

Worst WiFi in the world no exaggeration as I was trying to write this down while using spectrum…read moreWiFi guess what it wouldn't load last time I checked if im paying for the best WiFi service but receive the worst internet possible

Internet speed 0.1% of what I was told. Called for assist, got someone who didn't know how to help…read more Keeps dropping service. Chat also no help. Automated line assumes reset will fix it! then hangs up with a thank you. I'm done with them. T-Mobile Internet now available in my area and I'm switching ASAP.

Maybe become a customer oriented business. Most expensive…read moremobile service provider. I do not recommend that anyone goes with Verizon. Worst experience I have ever had with any type of customer service type organization.

Every single time I have ever gone to the store I am told in accurate information and given the…read morerunaround. I came in a few days ago to do a trade-in, but they said I couldn't do it yet, because my order was not showing as picked up even though I had done it two days earlier so they told me I could go to any Verizon store and do it in a couple of days. I just went to the store now and they said no it has to be the corporate store that does it.

These guys are amazing. If I have an issue with my service, they are always available and helpful,…read moreeven after hours and on weekends. I am not particularly tech savvy, but they patiently walk me through steps to pinpoint the issue, and if it is thier tech, they are out to fix it, usually the next day. I have been with them for over 15 years and wouldn't consider changing.

Unfortunately I have to say I have had the worst experience with customer service ever with…read morePocketiNet, I used them for almost 10 years, had no issues other than paying a high price for very little mbps because they are the only choice for our location, when issues did arise they were awful at helping solve the issue and in the end took it upon themselves to just come remove my satellite after numerous weeks of waiting for the issue to be fixed. horrible customer service and would like to warn others of this possible situation.

Avoid this like AIDS. This is the most sorry excuse for internet service I have ever had to suffer…read morethrough, I had better service literally ten years ago. They make this fraudulent claim that the service is is comparable to cable/dsl service. What a joke, and an unfunny one at that. At peak times, I was sitting around waiting for simple google searches to finish (if they didn't time out). I was pulling like 800ms ping times, and download speeds slower than a 56k modem. Youtube and other video? Great I guess if you enjoy buffering.. buffering.. buffering.. Im not a gamer but I would imagine it would be impossible. You will probably get all lagged out and some evil cloak dude will steal your +1 sword or whatever. The real awesome part is they tried to charge me $220 to leave them after 3 weeks of service. If I just decided to up and leave randomly fine, I'm not upholding the contract I signed. What about them upholding their end of the contract though? You don't just randomly up and leave someplace after 3 weeks. Charging me money to leave because I cant search text on google? I fought with them really hard too, I phonestalked them every single day for almost 2 weeks straight. Talked to tech support, tier 2 support, account services, account transfers, etc etc. Wow, how many times are you going to tell me to spin the modem around? Just shut up and disconnect me without a huge fee. Also, forget about just taking the modem back where you got it from, no can do. You have to set up the return on the phone and mail it in. "Clearwire where we make it easy", hah! After searching on the internet and talking to the customer "service" it seemed apparent my sad little tale of woe is not all that uncommon. Not to mention the angry lady at the store complaining about it, dropping them, and paying a fee when I picked the equipment up. It was an omen I guess. The only thing Clearwire "makes it easy" is the removal of dollars from your bank account. I wonder how many people would leave if they dropped the huge fee. I finally talked someone else who didn't seem to mind them into taking over my account, good riddance to bad trash. Id give them zero stars if Yelp let me. And don't just take my word for it: http://www.yelp.com/biz/clearwire-kirkland