Up top: Know what you're getting into. Lake Geneva Cruise Line offers cruises that range everywhere…read morefrom one hour to three-and-a-half hours. I think one hour is probably my limit on a boat, but I was on a group trip that was planned without my input, and I ended up on a cruise that was 2.5 hours. And I didn't find that out until I was seated and we were about to set sail. OK! I was in a dilly of a pickle, but it all turned out fine in the end. But the last 1.5 hours could have not existed and I would have been fine, to be honest. The first 45 minutes of my cruise were action-packed, though! I took the U.S. Mailboat Tour, which took us around Lake Geneva to some of the mansions on the lake that had mailboxes at their docks. I guess mail is still delivered this way, and Lake Geneva is one of the only places in the United States that has this kind of mail delivery. It was fun to see the mail jumpers leap off of the boat and onto the docks to quickly put mail into the mailboxes, all while the boat is moving forward. The mail jumpers have no time to stop -- they have to keep it pushing in order to jump back on the boat! I only saw one person eat it during our cruise, which I think is good. You can sit on the boat deck, which gives you the best views, but it's hella windy, and depending on the weather, can be cold. There's also seating below, which is protected from the elements. There are two restrooms on board, as well as a bar. At first, when I entered the boat and saw the bar, I thought that was weird that there was a guy behind a counter slinging alcoholic drinks. But once I set sail on a 2.5-hour journey, I understood. You need a little something, sometimes. The U.S. Mailboat Tour is very cool and a great way to learn more about Lake Geneva. I do think it could have been 1.5 hours shorter, but I'm an editor, and I'm always looking for ways to tighten things up. I think if you are kid-free and have a little drink (or two) in your hand, then a 2.5-hour cruise might suit you more.

We did the Santa Cruise and loved it! They made us so magical for the kiddos. The little village…read moreyou can wait in prior to your boat ride was adorable and well put together. The service was amazing, super sweet employees. The Santa cruise was a perfect amount of time and the set ups across the lake were spectacular. The story that went along with each light set up was so cute! My daughter was so excited when Santa said her name was on the nice list. The only thing I wish I knew was the left side of the boat is the place to be... we were on the right side and our window was facing the middle of the dark lake.

Jenny was great had an excellent experience! Very knowledgeable and easy going! got great food…read morerecommendations and bar recommendations for after boat trip 5 starts

Jenny was a great boat operator and tour guide for the lake. Didn't mind the toddlers getting…read moresnacks all over the boat and let them all have a turn at the wheel of the boat! Fun day at a fair price!

Rented a pontoon on Lake Geneva recently, and it was a lovely experience!…read more Elmers was super easy to connect with. I originally meant to book online, as the portal was easy and straightforward, but we weren't sure the time that worked best for us until the day arrived. So instead, we were able to walk right up to the stand and get booked in. I should preface that this was a Wednesday afternoon, so it wasn't busy. I'd imagine on weekends and in the height of summer you'd want to book/reserve in advance. My dad, a long-time boat owner, took on driving responsibilities. He was given all of the instructions and boat details during a 10-15 min intro from one of the boat workers, who are all teenagers I might add. And I don't mean that in a bad way - they were all super friendly and clearly knew what they were doing. We took our the 'Select Tritoon' boat which was very spacious. I believe it could fit up to 10 people, and we had 8 (2 being small kiddos), so we had plenty of room. It even had high-top, bar-like seating in the middle section which was cool. I'll note as well that the kids are or course required to wear life vests, which were provided to us. They offered a few different sized until we could find the right fit. My only feedback is that I think $500 for 2 hours is steep. Maybe it's because of the area? In Milwaukee, we've rented pontoons for half the price, but double the time. All in all, still a great experience. Definitely rec for visitors.

Had a great time on the lake in a wonderful boat, the staff was very nice and the boat was in…read moreperfect shape what an amazing trip

Wonderful time and experience! Dan and Trisha were wonderful guides and made the experience fun and…read moresafe!

They have this open year round! Well worth the price! You get to purchase all the pictures from the…read moreday for $26! This is definitely a must do when in Lake Geneva. We didn't do the high ropes as I thought I booked both but it was fine one active took 2 hrs so that was enough and we got our work out! It was quite warm out! Next time we are going to try the high ropes and going to stay 3 days. You will definitely not be disappointed! We will be back!

Scam. Scam. Be very wary of this business. We rented waver runners from them only to lose our…read moresecurity deposit. We were docking the waverunner as per the staff instructions only to have it bump an object. There was a ding on the boat. Mind you it was a very narrow dock with no staff actually coming out to tow the waverunners in. Someone then came by and said it was our fault when it was their staff who directed traffic. I suspect the business uses this excuse to charge the customers for minor damage and keep the security deposits claiming they need to repair the waverunners. The waverunners by the way had other dings on it that were clearly not repaired. If other yelpers have had similar experiences, please file complaints accordingly so that others will not suffer a similar scam( " bait and switch ") while on a vacation.

Visited lake Geneva for the first time and decided to rent a boat for the first time also. Leather…read morelips staff helped ease all of our concerns before sending us out and the made us feel comfortable on our first boating experience. The boat was fast and fun and we had a great time on lake Geneva. Alex was amazingly helpful and accommodating and out return of the boat was just as easy as leaving. Would absolutely return to leather lips again.

It's like floating on air! It's worth it to go. A wonderful experience. Highly recommend.read more

WI weather is crazy and we were canceled twice. But the customer service was excellent they were…read morevery good at keeping I. Touch with us and helping us get out flight in!! It was amazing, I'm scared of heights but so happy I gave this a try! Hope to go again someday!! Thank you to John and his crew for a beautiful trip!!

I rent a boat with my family every summer, it's always been a great experience! Friendly staff and…read morethey get you out in a timely manner.

This place is uh-May-Zing!!!!! Customer service folks. Customer service!!! Top notch!! We'll ran,…read moreno scams whatsoever here either. Very straightforward with everything. They even help put stuff in and out of your car and into the boat!!!! I've never had that with other boat rental places. Never! The pontoon itself was like new and had a great outboard motor. I will say, though, it's pricey and we only went because we were doing a family vacation. That's the only thing. Otherwise, really good place here! Of all the places I saw and read reviews on, this one is a find!!!

Where do I start? Last summer, I decided to take up a new…read morehobby of water sports. Although I had no idea where to even start when it came to sports like surfing, water skiing, or wake boarding, I was recommended to these guys by a family friend. After my first session, I was hooked not only on the sport and what I was learning, but also the experience I was given by Xander and Mason. I went back for lessons as much as I could throughout the entire summer because of how much I was learning and how much fun I was having. they have the best equipment, great prices, they know how to teach, and most importantly, they are a great time.

From the owner: At NeverBoard Wake we are committed to providing the highest quality experience to our clients both…read moreon and off of the water. We're all about giving you the best time possible and making sure we cater to whatever you need. With our high level of experience and qualifications, we set out to ensure that everyone, no matter their skill level, has a blast and learns something new! Whether you are keen on learning a new watersport, soaking in the beauty of Lake Geneva, or simply having a relaxing lake day with friends and family, spending your time with the NeverBoard crew is the way to go! If you don’t think you can do it, let us show you that you can! Trust us, you'll never be bored!

Bergersen Boat was a life saver for me...great customer service from Lars... very responsive and…read morethey had my boat repaired during a very busy time of the year ....in about 1 week. Fair price and all is well on the water... definitely recommended!!!

From the owner: Bergersen Boat is Geneva Lakes 'go to' for high quality wooden boats. We specialize in wood boats-…read morerestoration, refinishing, repair, custom building and sales!