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    Geneva Cruises

    5.0 (5 reviews)
    Closed 8:00 am - 7:30 pm

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    7 hours

    Response rate

    35%

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    Ask the Community - Geneva Cruises

    Boat Elmers Boat Rental

    Boat Elmers Boat Rental

    (143 reviews)

    Rented the crownline xs speed boat for my wife's birthday boat was spacious fast and fun. Had a…read moregreat time

    Rented a pontoon on Lake Geneva recently, and it was a lovely experience!…read more Elmers was super easy to connect with. I originally meant to book online, as the portal was easy and straightforward, but we weren't sure the time that worked best for us until the day arrived. So instead, we were able to walk right up to the stand and get booked in. I should preface that this was a Wednesday afternoon, so it wasn't busy. I'd imagine on weekends and in the height of summer you'd want to book/reserve in advance. My dad, a long-time boat owner, took on driving responsibilities. He was given all of the instructions and boat details during a 10-15 min intro from one of the boat workers, who are all teenagers I might add. And I don't mean that in a bad way - they were all super friendly and clearly knew what they were doing. We took our the 'Select Tritoon' boat which was very spacious. I believe it could fit up to 10 people, and we had 8 (2 being small kiddos), so we had plenty of room. It even had high-top, bar-like seating in the middle section which was cool. I'll note as well that the kids are or course required to wear life vests, which were provided to us. They offered a few different sized until we could find the right fit. My only feedback is that I think $500 for 2 hours is steep. Maybe it's because of the area? In Milwaukee, we've rented pontoons for half the price, but double the time. All in all, still a great experience. Definitely rec for visitors.

    Marina Bay Boat Rentals Inc

    Marina Bay Boat Rentals Inc

    (47 reviews)

    Just a wonderful experience. Rentals were easy to set up. Boats were clean, worked wonderfully…read more Staff was professional, courteous and very helpful. Especially with the senior members of our group. Five stars. Will return and will recommend to all our friends

    I wish I had read reviews before renting here because our experience on the 4th of July was almost…read moreidentical to one posted previously, even though it was written over three years ago. Seeing the exact same sequence of events years later makes it hard to believe this is an isolated incident. Before we left, the young employees had us inspect the exterior of the boat for paint chips, scratches, and dents. However, no one ever raised the motor or showed us the condition of the propeller before we left. Looking back, that seems like a critical part of the inspection that was conveniently skipped. We also specifically asked one of the employees if there were any shallow areas or places on the lake we needed to avoid. He told us there were not, and we stayed in water that was consistently around 9-10 feet deep or more the entire day, we never struck anything and never experienced any impact that would suggest damage to the propeller. The moment we returned to the dock (before we had even gotten off the boat) an employee walked straight to the motor, raised the propeller, and immediately claimed we had damaged it. It felt like he already knew exactly what he was going to find before he even looked. The propeller itself had severe damage to every blade, as though it had gone through a rock bed. Yet the bottom of the boat and the lower unit showed no corresponding damage. Common sense says that if we had hit something hard enough to destroy every blade of the propeller, you would expect to see damage elsewhere on the boat as well. We never hit anything, and nothing about our day on the water matched the type of damage they claimed we caused. When we questioned this, we were told we "should have noticed the damage before leaving." That makes no sense. The propeller was submerged in the water, tucked underneath the boat, and it was dark-colored. There was no practical way for us to inspect it because they never lifted the motor or pointed it out during the pre-rental walkthrough. Instead, they only had us look for scratches, dents, and paint chips on the visible exterior of the boat. To make matters worse, the manager yelled at us in front of all of the young employees instead of handling the situation professionally. Then came the payment. We were first told we owed $500 for the damage. When my brother-in-law, who has boating experience, questioned that amount and pointed out that a propeller doesn't cost anywhere near $500, the charge immediately dropped to $125. The fact that the amount changed so quickly after being challenged only made the entire situation seem even more questionable. I will also note that we were a family of 6 adults and a 2 year old, not a bunch of young people being irresponsible. After reading the attached review describing nearly the exact same experience years earlier, it's difficult not to see a pattern. There are plenty of reputable boat rental companies around Lake Geneva that operate transparently and treat customers with respect. I strongly recommend taking your business elsewhere. What should have been an unforgettable Fourth of July on the lake ended with accusations and a dispute over damage that we did not cause. We will never rent from this company again.

    Geneva Cruises - boatcharters - Updated August 2026

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